Macdonald Tickled Trout Hotel, Preston

Stayed 27th September 2022

Terrible, never again. Room clean however dinner service a total joke. Staff just sat and had a chat ignoring any customer at the bar. Food took 1 and half hours to arrive after going to bar 3 time to be asked to be served. 4 tables at dinner all complaining. Hi

Stayed 14th August 2022

The beds were comfortable and the rooms adequate. The corridors are in urgent need of redecoration. The staff are friendly and the breakfast was good

Stayed 15th August 2022

On arrival asked for a nice room with a view as this break was a gift from our son ..But when given room it was absolutely unclean .Dust stained towels and a dirty tissue in the drawer. Was given another room which was a bit better but still a few issues.

Stayed 8th August 2022

Lovely big bed dirty cup with biscuit paper in it only one hand towel and bath towel for two people breakfast was OK

Stayed 5th June 2022

Stayed over last week and very surprised with the level of service . Ben the restaurant man . Made me feel very welcome brought my food out in a timely manner . And the food omg tasted so fresh . I went back the next night . Sat in the restaurant with a stunning view of the river

Stayed 1st June 2022

Nice clean hotel, staff excellent nothing too much trouble. Best o was Summer on the bar and restaurant. The knowledge and customer service skills were superb. She made the visit to the hotel really enjoyable. Also I must mention a lady who was there training the staff at the hotel. She was an excellent ambassador for the Mcdonald group. The only problem was she supported Manchester United.

Stayed 26th May 2022

The rooms were a little dated but they were very clean, the elemis toiletries were a nice touch as well. The staff were super friendly and helpful, even managing to arrange dinner for us when it was busy. The immediate area round the hotel is actually quite nice, we stayed here as a stop off on our travels and it was nice to go a walk along the river.

Stayed 20th May 2022

The room itself was a bit old and worn, but was clean and had a good view of the river. We had drinks and a meal and while I'd consider them to be a bit pricey, they weren't madly expensive either. Breakfast was nice and plenty of choice. It was self service, which I'd imagine can get a bit chaotic when it's busy, but at 8 am on a Sunday it was fine. All the staff we met were pleasant and helpful

Stayed 14th May 2022

Fabulous bed and linen. Nice walking around the hotel. Fabulous welcoming receptionist Rosie - a real credit to the company. And the Duty Manager this morning - she was so friendly and helpful. All the staff exceptionally good to be honest. Perfect hotel in a fabulous location enroute back from Scotland. Would highly recommend. Breakfast delicious too. Thank you.

Stayed 1st May 2022

The hotel is very conveniently sited for access to the M6. The staff were all very friendly and helpful. Our room was spacious and comfortable and had a pleasant view out over the River Lune. Breakfast was very good.