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Macdonald Tickled Trout Hotel, Preston

Preston New Road, Preston, PR5 0UJ, UK

Guest Reviews

Overall Guest Rating

83%

les BALMER said...

84 %
90%
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80%

Stayed 13th August 2023

An old building close to services but with nice views from lounge and restaurant of the River Ribble.Also seating area outside. An enjoyable stay with pleasant staff.

Judith Field said...

100 %
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100%

Stayed 12th August 2023

Very pleased with stay at this hotel from receptionist on arrival Room lovely & clean , Comfy bed ,Amenities ,tea coffee milk ice buckeer jug ,hairdryer even an iron + board if needed Restaurant was fab with views & patio The food as perfectly prepared & cooked to our liking would definitely stay again

David McIntosh said...

77 %
90%
90%
50%

Stayed 27th July 2023

Hotel was very clean rooms were clean we were on dinner bed and breakfast and at dinner you got £25 towards dinner so for that money there wasn’t much choices but what I did have was great drinks that we had was very expensive we only had one drink so I think they need to look at that and breakfast plates were very hot but food was look warm which was disappointing

Lesley Marsden said...

80 %
90%
90%
60%

Stayed 29th June 2023

Overall the hotel was very nice. Was very disappointed with the evening food menu. No a la carte menu and was not informed of how much we would have towards dinner as our booking with yourselves said 3 course table d'hote which was all that was available. Got charged a further £26

Christina Coe said...

67 %
80%
60%
60%

Stayed 20th May 2023

Check in was easy receptionists explained where dining room was and gave us choice of wine which was brought upstairs strsight away, Overnight stay was fine room nice separate bath and shower which I liked furniture needed a good dust, bed was really comfy great nights sleep, got hotel on blue star deal which was 3 course dinner breakfast and bottle of wine, but at dinner was told just £25 each which was dissapointing wasn't an extensive menu to select from, would stay again for a stop over on way to somewhere

Keith Butler said...

87 %
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90%

Stayed 14th August 2022

The beds were comfortable and the rooms adequate. The corridors are in urgent need of redecoration. The staff are friendly and the breakfast was good

Sandra Elliott said...

54 %
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40%

Stayed 8th August 2022

Lovely big bed dirty cup with biscuit paper in it only one hand towel and bath towel for two people breakfast was OK

A guest said...

94 %
80%
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100%

Stayed 5th June 2022

Stayed over last week and very surprised with the level of service . Ben the restaurant man . Made me feel very welcome brought my food out in a timely manner . And the food omg tasted so fresh . I went back the next night . Sat in the restaurant with a stunning view of the river

A guest said...

90 %
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80%

Stayed 1st June 2022

Nice clean hotel, staff excellent nothing too much trouble. Best o was Summer on the bar and restaurant. The knowledge and customer service skills were superb. She made the visit to the hotel really enjoyable. Also I must mention a lady who was there training the staff at the hotel. She was an excellent ambassador for the Mcdonald group. The only problem was she supported Manchester United.

A guest said...

87 %
80%
100%
80%

Stayed 26th May 2022

The rooms were a little dated but they were very clean, the elemis toiletries were a nice touch as well. The staff were super friendly and helpful, even managing to arrange dinner for us when it was busy. The immediate area round the hotel is actually quite nice, we stayed here as a stop off on our travels and it was nice to go a walk along the river.

A guest said...

87 %
70%
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90%

Stayed 20th May 2022

The room itself was a bit old and worn, but was clean and had a good view of the river. We had drinks and a meal and while I'd consider them to be a bit pricey, they weren't madly expensive either. Breakfast was nice and plenty of choice. It was self service, which I'd imagine can get a bit chaotic when it's busy, but at 8 am on a Sunday it was fine. All the staff we met were pleasant and helpful

A guest said...

94 %
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90%

Stayed 14th May 2022

Fabulous bed and linen. Nice walking around the hotel. Fabulous welcoming receptionist Rosie - a real credit to the company. And the Duty Manager this morning - she was so friendly and helpful. All the staff exceptionally good to be honest. Perfect hotel in a fabulous location enroute back from Scotland. Would highly recommend. Breakfast delicious too. Thank you.

A guest said...

87 %
80%
100%
80%

Stayed 1st May 2022

The hotel is very conveniently sited for access to the M6. The staff were all very friendly and helpful. Our room was spacious and comfortable and had a pleasant view out over the River Lune. Breakfast was very good.