Find my Hotel Break

Search Breaks by:
2
Done

advanced search

Close Window Close Window
Star Ratings:
Hotel Types:
Personal Preferences:

The Heyford Hotel, Bicester

455 Camp Raod, Bicester, OX25 5HD, UK

Guest Reviews

Overall Guest Rating

89%

Jacqueline Jacobs said... Hotel has replied

90 %
90%
90%
90%

Stayed 23rd March 2024

Very enjoyable stay at a very comfortable and friendly hotel.

Hotel reply...

Dear Jacqueline. Thank you for your lovely feedback. It was a pleasure to welcome you. We hope to see you again soon!

Chris Clarke said...

90 %
100%
100%
70%

Stayed 7th February 2024

Very good hotel and all very nice and new. Room was superb as was the glasshouse restaurant. Meal was good and all service was done in a very friendly way.

A guest said...

50 %
70%
50%
30%

Stayed 28th November 2023

The stay was to visit Blenheim as part of our Ruby wedding celebration. The room was very large but lacked furnishings to make it appealing. We were with friends and had a meal package included. The meals were a disaster two main courses brought out cold and on second attempt the fish dish was still cold in the middle. We had a brilliant Australian waiter who went out of his way to rectify the problems. We had the value if the meals deducted to use as credit on second night. Unfortunately due to a complete lack of communication within the hotel two days after leaving I was charged for the drinks. Having to make numerous phone calls to the hotel to challenge this was very frustrating and it was eventually rectified after three days. The whole experience was very disappointing for such a special occasion.

A guest said...

100 %
100%
100%
100%

Stayed 1st September 2023

We stayed at The Heyford recently and to say we had the best experience would be an understatement! When we arrived at reception we were checked in by a lovely young lady who couldn't have helped us more. Our room was simply beautiful, it was immaculate (the carpets even had perfect hoover lines in them!!) & had everything your need for a short stay. The coffee machine was a nice touch & the Bramley toiletries were amazing, so amazing that I have ordered larger sizes from them! When we left for a day out at Bicester Village, we were greeted by some of the lovely housekeepers who were very happy & cheerful. They serviced our room wonderfully. Our evening meal was fabulous, the food arrived quickly & was delicious - We recommend the Carbonara Pizza! Our waitress was very attentive with a smile on her face the whole time. We moved to the bar after dinner for drinks - was a little quiet but still had a good atmosphere & lush tails! When it was time to leave, we were checked out quickly & efficiently by a friendly lady (I think her name was Lara) Who was lovely & wished us a good rest of the week. We also spoke to another lady with long black hair (Apologies for the ridiculous lack of names!) who helped us with our bags & was generally wonderful. All in all The Heyford is an amazing establishment with the most courteous & friendly staff, where nothing was too much trouble. Would 100% recommend to anyone that is looking for a nice break away. Thank you The Heyford

A guest said...

100 %
100%
100%
100%

Stayed 13th September 2023

Staff were really attentive and the hotel was absolutely fantastic - Clean, spacious and with a really nice feel Would highly recommend!

A guest said...

94 %
100%
100%
80%

Stayed 7th September 2023

Excellent rooms we had one with balcony worth extra money and location ideal for exploring

A guest said...

100 %
100%
100%
100%

Stayed 19th September 2023

It was modern clean staff were very friendly. Food was lovely