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Hallmark Carlton Hotel, Bournemouth

East Overcliff, Bournemouth, BH13DN, UK

Guest Reviews

Overall Guest Rating

76%

A guest said...

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Stayed 5th April 2019

Stayed recently for 2 nights, room was sizable but in need of some tlc , stayed in both Carlton and eastcliff in the past what was most noticeable since my last stay was that at breakfast tea/coffee was from a machine that you lined up to use, whereas prior this was brought to you in tea/coffee pots remembering this is classed as a 4star hotel the other thing that stood out was that the evening meal choice was very limited ok for 2 nights but past that you would be having the same over

A guest said...

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Stayed 14th September 2015

Visited this hotel for a celebration. Hotel facil standard but good value. Day staff very friendly and helpful. Even when power cut at hotel for 12 hours, staff very helpful to make alternative arrangements for breakfast and spa facil. Great customer service from day staff.

A guest said...

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Stayed 23rd November 2015

Had a brilliant 2 day nights Spa break to celebrate my birthday. On arrival I was given a very spacious double room which was very clean and comfortable. Also they had left me a birthday card in my room, nice touch! I enjoyed the breakfast and dinner, with very good customer service from the staff and in particular Daniel who went the extra mile to make sure I had the meal of my choice. I would certainly recommend the hotel to my family and friends. However, the highlight of my short break was relaxing in the well equipped Spa- sauna, jacuzzi, steam room, aromatherapy room, swimming pool relaxation room, Wow!

Mr Reeves said...

87%
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Stayed 8th February 2013

excellent service ,comfort and views. A little too hot on first day as hadn't realised temperature thermostat wasn't switched on!!!