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Gardens Hotel, Manchester

55 Piccadilly, Manchester, M1 2AP, UK

Guest Reviews

Overall Guest Rating

86%

melanie cooke said...

87 %
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90%

Stayed 3rd March 2023

All staff were really friendly! Breakfast was fabulous, very fresh and lovely ingredients. We booked an executive room, which was lovely (if only a tad dated) I can’t comment what other (non-executive) would be like however.

MICHAEL LATHROPE said...

84 %
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90%

Stayed 30th December 2022

Really surprised with the quality of the hotel for the price. Room was large and clean, with everything you could want in the room. I'm not a big fan of themed rooms but the electronics element in ours really interested me (dont worry its not over the top). The chocolates and prosecco were waiting in the room. Breakfast was cooked to order with a help yourself selection for the continental option. Very close to the city centre. All in all a very nice stay, I would happily return.

anthony bracey said...

90 %
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N/A

Stayed 18th December 2022

Hotel staff great,hotel looked abit tired in places ie hallways,stairs ect…great breakfast overall satisfied ?

Richard Singleton said...

90 %
70%
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100%

Stayed 11th December 2022

From the moment we checked in until we checked out 2 days later, every interaction with a member of staff was a pleasure. All staff were extremely polite and helpful. Hotel itself is dated and could do with a few pounds spent on it but that said, we were very happy with the room. The breakfast deserves a special mention as it’s one of the best I’ve had in a hotel and is definitely worth getting up for.

A guest said...

90 %
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90%

Stayed 9th December 2022

Stayed here recently for 2 nights with friends, hotel location is a 2 minute walk from Piccadily train station & central for everything. Rooms lovely, breakfast good, staff were polite, chatty & helpful except the night manager Tom, he was just rude.

andrea jennings said...

64 %
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70%

Stayed 4th December 2022

Rooms very basic and bathroom especially in need of an update. Pleased we didn’t pay anymore for our stay Hotel is located centrally for Christmas market, shops, train station ect Continental breakfast very basic Cooked breakfast was nice but no option for scrambled egg when asked Would rate hotel 2 plus, definitely needs a full refurb throughout Staff very polite and helpful, especially when our first room had a bad odour, we was moved immediately

ELAINE RATCLIFFE said...

80 %
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Stayed 10th November 2022

Would highly recommend this hotel, perfect location for Christmas markets and city centre attractions. Lovely room and delicious breakfast. We will be back.

Harvey Millard said...

94 %
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90%

Stayed 28th July 2022

This is the second time we've stayed here and both times it's been great. The staff are very friendly and helpful the rooms are clean and tidy, the location is perfect, would recommend to anyone

Margaret Chadwick said...

90 %
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90%
N/A

Stayed 29th August 2020

We had a lovely room it was clean and the staff where very pleasant and also we had a very nice stay under current situation

A guest said...

100 %
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100%

Stayed 13th November 2018

Room was clearly recently renovated (stayed in the executive room) and the standard was very high. Great bathroom, and all in all great for the price.

A guest said...

90 %
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Stayed 19th November 2018

The hotel is located in a very good location and has great staff with excellent customer service. The bath room is very good for the price. Nice sized room.

A guest said...

77 %
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70%

Stayed 17th November 2018

Does what it says on the tin, a clean, simple basic room for the night. Comfortable bed and helpful staff. Could do with a touch of TLC as is the case with lots of other hotels but otherwise a value for money stay.

A guest said...

87 %
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80%

Stayed 18th November 2018

We stayed in the executive room which was a better room than I was expecting, it had more of an apartment feel and you get the whole floor to yourself let alone a big room with a toilet and shower separate from the bedroom. The staff were helpful and polite enough. Breakfast was typical of most hotels so overall it was good food with a varied choice of cereals, fry-ups etc. Overall would I stay again for the price yes I would it was cheaper than some hotels nearby yet good service and no major complaints and for a few extra quid the executive room is worth it.

A guest said...

87 %
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80%

Stayed 19th November 2018

Myself and my husband stayed here in November 19-21st, the staff where really friendly and helpful, after a mistake making a booking(my fault) they quickly fixed it and where very accommodating, couldnt say anything negative about any of the staff we spoke to. It's a lovely hotel close to lots of shops and the Christmas markets, small but comfortable room and great hot showers with awesome pressure. Definitely somewhere I would stay again

A guest said...

87 %
80%
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80%

Stayed 22nd November 2018

i have stayed at the Gardens Hotel various times in the past and this time our visit was on the 14th of November. On arrival we were given a room that was unsuitable but we had no problem getting this changed and the receptionist very kindly checked with us that the change was satisfactory. We had the full breakfast which was good. A pleasant stay and I will be back!