Ennerdale Country House Hotel, Cleator
Guest Reviews
Overall Guest Rating
81%
Overall Guest Rating
81%Linsay Mair said...
Stayed 20th September 2025
A nice stay made by the fantastic staff and great food. I can't praise the team that were working during our stay highly enough - friendly, knowledgeable and incredibly helpful. The hotel itself is in serious need of investment and upgrade. Whilst I can't fault the cleanliness of our room and the lounge / dining room, the decor is outdated with peeling paint, leaking / drafty windows, dark lighting and lumpy sofas. There was a strong smell of damp in one of the corridors leading to our room, where they have clearly had a leak. The toilets were running / leaking and the took ages to heat up. A great location, with fabulous staff and good food that is let down by the appearance.
Stacy Baker said...
Stayed 9th August 2025
Outdated hotel with very uncomfortable bed. Lady on reception was lovely and gave some treats to our dog. Breakfast was ok didn't get much on our plates.
Paul Torbet said...
Stayed 7th September 2024
Excellent stay. Was given a voucher for Christmas and we are glad we booked here, comfortable clean room, great breakfast and helpful staff.
emma maclachlan said...
Stayed 5th August 2024
We were a bit underwhelmed by the look of the hotel when we drove up on arrival. It doesn’t look as fresh as the pictures online. The staff at the Ennerdale were lovely I have no complaints on that. When heading up to our room there were obvious signs that repairs were required around the hotel. We walked through one hallway and the ceiling looked as if it was due to cave in. The room was basic but all we needed really. We found the beds very uncomfortable unfortunately. We had dinner in the hotel and the food was good. The only complaint I would have is the amount of gravy on the pork and the fact that the waiter served this while his finger was in the gravy. Not very appetising. Overall we wished we had done a bit more research on this hotel and the surrounding area as we were mainly here to visit lake Windermere and it was over an hours drive away from Ennerdale. Gutted it was not a better experience with the money that we spent. Big up to the staff, especially Jackie who was very friendly and welcoming regardless of the hotels appearance.
kenneth charles GRAVES said...
Stayed 28th July 2024
Enjoyed our stay very friendly staff, will definitely be back.
A guest said...
Stayed 8th March 2024
Me and my wife booked a 2 night stay as we where visiting family. The hotel was very nicely set , greated by staff warm welcome, room was pleasant and comfortable. The who stay was lovely and value for money, one evening we booked a meal which was really pleasant the only issue was the batered fish was overcooked and heavy batered. The deserts where rather dry as well. The lamb shank was delicious and the starter was enjoyable as well. The breakfast was really well cooked and presented both morning and really enjoyable. On check out there was some confusion on the final bill as they did try to overcharge us a few times until they got it correct. Overall the 2 night stay was thoroughly enjoyed and would recommend this to others.
Michelle Nield said...
Stayed 3rd October 2023
We have stayed here many times and as always we enjoyed our stay! The staff are super friendly, the hotel grounds are lovely and the location is perfect for walking the lakes, Wastwater and Ennerdale. Our breakfast was delicious, our evening meals were ok but slightly disappointing but that wouldn’t stop us going again and having our meals there. It is a wonderful building, some areas a little tired but understandably due to the age etc. - having said that the rooms are clean and very comfortable. The staff make a great effort to make your stay enjoyable and that makes all the difference !! Will definitely return!
N Helsby said...
Stayed 24th July 2023
Return visit. It was good to see the hotel fully recovered from Covid.
Christopher Middlehurst said...
Stayed 26th June 2023
A nice hotel that could be a great hotel with a lick of paint. It's a bit tired looking. The room was spacious, clean and tidy, and the bed was one of the comfiest beds we've ever slept in. We had dinner and breakfast at the hotel, which was OK. I had berland Sausage for dinner, which considering we were in bria, was a bit of a letdown. The breakfast was good and I appreciate it's not everyone's taste, but it lacked black pudding.Excellent selection of drinks in the bar. All the staff that we came across were really friendly and nothing was too much trouble.
Andrew Dyson said...
Stayed 23rd November 2022
A very pleasant two night stay, only spoilt by the weather. The staff were very helpful and very dog friendly. It was warm and comfortable. Only negative was slow to warm but hardly a deal breaker, I would certainly return again.
N Helsby said...
Stayed 17th July 2022
Lovely holiday as usual. Good Welcome and very acceptable restaurant. Grounds are a joy to walk around. Only criticism is the permantly dripping shower in my room (5).
James Hill said...
Stayed 25th August 2021
Had a lovely stay the hotel and grounds were lovely but our room was abit noisey as it Wes next to the road
A guest said...
Stayed 14th October 2021
Clean and warm with plenty of . Dinner excellent, breakfast ok. Would stay again.
N Helsby said...
Stayed 19th September 2021
Very friendly hotel. I enjoy my stay every time I stay there. Dinners were very good from a restricted menu.
E Rigby said...
Stayed 17th October 2020
this lovely old house looks very tired .There was damp and mould issues round the window . The ds were gloomy and outdated. The bed was too soft due to ageing . The duvet was so old the exterior covering had worn away to reveal rather grey wadding, The bed was king size but the king size duvet was squashed into a double cover ,the duvet inside curled up down the inside and so it only covered the top of the bed with no overhang so it was cold and draughty with not much sleep. We told the staff ,and they said it had been sorted but it had not.
N Helsby said...
Stayed 14th September 2020
Another enjoyable stay at the hotel. Covid-19 restrictions were not too restrictive. Dinner menu was very much to my taste.
richard neary said...
Stayed 13th September 2020
Fantastic as useual al be back as useual in feb 2021.. staff great(big u jackie).. allways a pleasure there
J Chilvers said...
Stayed 30th August 2020
lovely hotel .food very good .staff very good.
Michelle Nield said...
Stayed 20th August 2020
We have stayed a few times at the Ennerdale Hotel and thoroughly enjoy our time there. We had a garden room so we could easily access the garden with our dog. Lovely food and friendly staff - also free teas and coffees as there are no tea making facilities in the rooms at the moment. Fan stay will be booking another break soon!
N Helsby said...
Stayed 21st March 2020
Due to the coronavirus outbreak and government rules, the hotel cancelled my holiday on Friday 20th March 2020. I think the hotel closed for the immediate future.
richard neary said...
Stayed 9th February 2020
Great hotel great staff very helpfull and very efficient will defo be back
N Helsby said...
Stayed 8th September 2019
Lovely stay as usual. I hope to return in April/March of 2020.
Andrew McDowall said...
Stayed 2nd May 2019
2 night stay DBB for our 21st anniversary in the bridal suite room 2. Room was great with a very comfortable 4 poster bed, whirlpool bath and the added bonus of a coffee maker. The hotel staff were attentive and very friendly. The food was great, cooked to order breakfast and dinner. Starters were great, for main we had steak and lamb shank first night, pork chop and steak pie second night, the steak pie and mash was the best ever. Drinks were very reasonably priced, a pint of Carling and a large wine and soda £9.25. A lovely building with character and gardens with a great atmosphere, we will certainly visit again.
N Helsby said...
Stayed 31st March 2019
Very good stay, as usual. Excellent greeting as I arrived by receptionist. I hope to be staying again later in the year.
richard neary said...
Stayed 9th March 2019
Staff great n hotel sound great room on ground floor with french doors wich was ideal because we brought outlr dog(bracken).. staff fab spesh wi dog they allways are.. will b back later in year..and thank you again?
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