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Mercure Liverpool Atlantic Tower Hotel, Liverpool

Chapel Street, Liverpool, L3 9AG, UK

Guest Reviews

Overall Guest Rating

83%

Isobel Chirray said...

35 %
30%
N/A
40%

Stayed 22nd April 2024

This hotel is supposed to be dog friendly Even the bar is not dog friendly although you cannot leave them unattended in the room Eventually after deciding we wanted a refund and leave did they allow us to eat in the bar and we had to fetch breakfast and eat it in the foye Staff were all very helpful and friendly Room a bit tired with no windows which open

LESLEY MCLEOD said...

64 %
60%
80%
50%

Stayed 18th April 2024

Hi. We were put in a small room on 7th floor on both separate nights we booked. In both rooms the curtains were moth eaten and in the first room, the toilet seat was far too small for the loo. We ate in the bar the first night but the food was cold when we got it. The beds etc were clean and it was adequate for a one night stay. Think the myhotelbreak customers are stuck in these little rooms on floor 7.

Michael Stewart said...

100 %
100%
100%
N/A

Stayed 7th April 2024

Great hotel and excellent location and river view from our room. Courteous and efficient staff are reception. Comfortable spacious room and well serviced with a Nespresso machine and plenty of coffee. Excellent .. We'll be back.

John Mann said...

87 %
80%
90%
90%

Stayed 5th April 2024

Have stayed at the Mercure several times before and thoroughly enjoyed our latest stay. Great hotel, very central, good clean room and good breakfast.

gail anderson said...

80 %
80%
80%
80%

Stayed 30th March 2024

Great deal for Easter weekend. Hotel was lovely and a short walk into town. Would definitely stay again !

Lindsey Walls said...

90 %
90%
90%
90%

Stayed 19th March 2024

Had a one night stay here. Hotel is in a good location, handy for visiting all attractions and sightseeing. The room and bathroom were very clean and although cold, wet and windy out, was nice and warm. Breakfast was excellent too, with plenty of choice. Would definitely stay here again.

Peter Gordon said...

87 %
90%
90%
80%

Stayed 17th March 2024

Great location and great value for a City break.

Mary Hutchinson said...

100 %
100%
100%
100%

Stayed 11th March 2024

This is our 3rd stay and cant fault anything. Came with friends from hastings this time and they also loved it cant wait to go back again

teri keir said...

100 %
100%
100%
100%

Stayed 8th March 2024

Great location and views rooms had everything we need spacious clean and comfortable breakfast in mornings was great had everything from cooked to continental if visiting liverpool again won’t be staying anywhere else

John Wilkes said...

77 %
80%
70%
80%

Stayed 3rd March 2024

Very good service

Tracey Mouncher said...

80 %
70%
90%
80%

Stayed 28th February 2024

Easy check in, managed to park in car park. Breakfast good, staff happy to help at breakfast. Room was fine.

A guest said...

67 %
50%
80%
70%

Stayed 22nd February 2024

Hotel needs refurbishment, paint work full of stains, bed covers look very washed out and old. Bathroom wasn't very clean, hairs in the shower,stains in the toilet. The bed was comfy and being on the 9th floor it was very quiet. Breakfast was nice. Staff was pleasant.

Carla D’Rozario said...

87 %
80%
100%
80%

Stayed 2nd November 2023

We have stayed several times at The Atlantic now and we are always very impressed. We can’t fault anything, the staff always go above and beyond to welcome you. I think it’s the staff that make this hotel.

Elane Hamilton said...

94 %
80%
100%
100%

Stayed 26th October 2023

Excellent hotel can't fault it , great location , restaurant food is stunning and staf lovely

A guest said...

55 %
70%
N/A
40%

Stayed 16th October 2023

Well situated, bedrooms quiet. Staff polite and friendly. Lifts were very slow. Breakfast - dishes not refilled very quickly.

Elizabeth Robertson said...

100 %
100%
100%
100%

Stayed 2nd October 2023

Another fab stay,room with a great view,service and food we're great.thanks again.

Mrs Fitch said...

100 %
100%
100%
100%

Stayed 24th November 2022

We enjoyed our 2 night stay. I was a little ner after reading recent reviews but they were totally unfounded IMO. Our room was clean, tidy and the beds were very comfortable. Staff were friendly and helpful. We ate in the restaurant on the first night and the food was lovely.

Paul Kirkup said...

80 %
80%
80%
80%

Stayed 4th September 2022

Very nice stay, helpful friendly staff. We had a good sized room with a view of the Liver building and the Myside. Lovely evening meal and breakfast. Definitely be back

Beverley moffatt Moffatt said...

77 %
70%
90%
70%

Stayed 23rd August 2022

Just came back from a 2 night break, staff were very nice we got a bottle of processco for our wedding Anniversary, the only thing I would say is I wouldn't rate the hotel as a 4* the rooms were slightly dated and the carpet was all worn however we had a lovely 2 night stay.

Greg Hardy said...

75 %
60%
N/A
90%

Stayed 9th August 2022

Check was slick even with the girl just settling in, breakfast service is on point & well managed!

John Cahill said...

100 %
100%
100%
100%

Stayed 7th August 2022

Stayed bed and breakfast and one night dinner all great and service was spot on . Got to book in early , their parking £11.50 a day just a short walk away put car registration at reception and that's it Room was ideal 10th floor looking straight at Liver building Shower great pressure Air con in room to keep it cool Ideal for short break

chloe sands said...

90 %
80%
100%
90%

Stayed 4th August 2022

Lovely view from our room, staff very helpful and friendly and food was gorgeous! Good location very central would definitely stay again!

alan ross said...

97 %
90%
100%
100%

Stayed 6th June 2022

Had a fabulous 2 day break at Mercure Liverpool. Lovely friendly staff with a special mention for Freda in the restaurant and Saskia at reception. Room fab although carpet could do with changing. Fab shower and the view was fantastic. Great breakfast and our evening meal was superb. So central to everything and will definitely return!

A guest said...

80 %
80%
80%
80%

Stayed 2nd June 2022

Reception area is very modern Dinning room needs a revamp Bedroom small, bathroom very compact, and no dressing table or mirror but very large comfortable bed Breakfast on Friday morning was chaos and very poor food choices, Saturday morning was much improved. Evening meal, sirloin steak was very fatty, otherwise food was pleasant. Hotel is well situated, 10 minutes walk to town and attractions. Staff were very friendly. Limited space in car park at £11 pound for 24 hours alternative car park is £16 for 24 hours

David Noel said...

90 %
80%
100%
90%

Stayed 23rd May 2022

Had a lovely stay at the Mercure Atlantic Tower Hotel. Room was adequate for a two night stay, clean and a good view. Restaurant was lovely. Our waitress was Suzie, she was very friendly and. professional. Food was beautiful. Would stay here again.