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Crowne Plaza Harrogate, Harrogate

Kings Road, Harrogate, HG1 1XX, UK

Guest Reviews

Overall Guest Rating

90%

Terence McHugh said... Hotel has replied

90 %
100%
80%
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Stayed 6th December 2025

We are regular visitors at the Crowne Plaza Hotel in Harrogate, mainly booking direct with IHG. However this deal was excellent, so we booked via myhotelbreak. Everything was as advertised, apart from the hotel advising us that the prosecco offer was one bottle on arrival, not one bottle per nights stay, as clearly advertised the original offer. This is the 2nd time we have had to have this discussion at this hotel, although they did agree to honour the offer in the end. We advised them that we had also booked via the same offer for 2 nights in February, and they replied that they may not be able to honour this offer then, and that they would pass the issue onto their sales team. The offer very clearly states 1 bottle per night's stay, and I would request that myhotelbreak take this up with the hotel and clarify the issue. I don't want to have the same discussion for a 3rd time. Thank you.

Hotel reply...

Thank you for your feedback and sorry for the confusion. We have clarified with the sales team and would like to assure you that all customers on this offer will receive Prosecco per night as stated.

Dawn Horton said...

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Stayed 30th November 2025

What a brilliant place to stay. Exceptionally friendly, efficient attentive staff. Our room was clean with a huge bed. Lovely to see a plentiful supply of milk etc instead of the usual measly portions most hotels offer. Parking was easy. The choice at breakfast was excellent-even the option of freshly cooked omelettes was available.

callum mchale said...

90 %
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Stayed 15th November 2025

Enjoyed our stay here. Lovely clean hotel with great location. The only thing I would say to improve on would be the showers.

A guest said...

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Stayed 13th July 2025

Thank you to all the staff there at Myhotelbreak, we had a fabulous couple of days in Harrogate with glorious weather, which always helps. The deal given was exactly as we were told, excellent hotel, very centrally located, fabulous breakfast both mornings, 2 delicious tails which came with the package and with the free parking thrown in, this was a truly excellent, money saving, 2 night break. We will definitely return to Harrogate at some point in the future and I'll be keeping an eye out for another fantastic deal with yourselves.

Tracey Davison said...

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Stayed 11th July 2025

Fabulous birthday stay,very impressed with hotel for our first visit.Definately be back.Thank you everyone

callum mchale said...

100 %
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Stayed 15th March 2025

Really enjoyed our stay here. Beautiful hotel, everything was clean and standards were really good. The only downside is the parking charges I believe when you book a hotel the parking should be free.

Donna Smith said...

94 %
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Stayed 8th March 2025

We had a lovely stay, hotel staff so friendly. Will definitely be back

Sophie Peacock said...

100 %
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Stayed 27th December 2024

We really enjoyed our stay, we loved our upgrade and extras included. Lovely rooms and all staff were great.

Madina Devine said...

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Stayed 6th October 2024

Had a lovely say, hotel was beautiful, our room got upgraded, & our bed was so comfortable, late checkout, all the staff was so helpful and the bar staff were so friendly loved every minute of it had a brilliant weekend and will book again x

Linda Reid said...

35 %
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30%

Stayed 20th March 2024

Definately not a 4 star hotel room no better than Premier Inn. When we went for brrakfast tge first thing we noticed was tables covered with dirty dishes. No brown bread no pastries. The area with hot food debris and crumbs everywhere.

Debra Whittaker Wood said...

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Stayed 10th February 2024

Fab hotel rooms nice bar area clean reception had lovely seating area breakfast was really good . Great stay .

Rebecca Johnson said...

87 %
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70%

Stayed 27th December 2023

Lovely room, cleanliness let down a little in bathroom. Staff were a massive help amd always friendly. Breakfast was standard really, very bland. However a big selection.

Alan Osborne said...

90 %
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90%

Stayed 10th November 2023

One of the best hotels we have been in. Everywhere clean, good facilities and food very good. No problems at all

Donna Moffatt said...

100 %
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Stayed 23rd September 2023

Beautiful hotel. Few dred yards from lovely bars/ restaurants. Friendly professional staff and lovely and clean hotel. Would definitely return!

Paul Pearson said...

84 %
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Stayed 26th August 2023

Well situated near centre of Harrogate. Great choice at breakfast but very busy unless you get there before 9.00. Room was clean and quiet.

helen leighton said...

87 %
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70%

Stayed 17th August 2023

Lovely hotel within walking distance of the town centre. Room was excellent with air con and a fridge. Breakfast was nice with a good choice of food but a bit chaotic on the Saturday morning but we went at a busy time. Good bar with reasonable prices for a hotel bar.

A guest said...

87 %
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70%
90%

Stayed 27th July 2023

Another great stay at the Crowne Plaza. Great location too. I did notice they were very understaffed at breakfast time as people were arriving but no tables free as the staff didn’t get chance to clear them so people were waiting around . We had to ask for a table to be cleaned . I would definitely recommend more staff especially when the hotel is busy . Food is nice and got a great deal through my Hotel Breaks who we highly recommend and always use them for breaks away .

A guest said...

90 %
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Stayed 19th July 2023

Very comfortable stay

A guest said...

87 %
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Stayed 7th July 2023

Having visited before, we knew this hotel was lovely and well situated for a weekend break in Harrogate. We had an issue with the room being on the warm side. After talking to Mae she tried her best to resolve it and managed to move our room for the second night. No mean feat seen as though it was a very busy weekend for the hotel! Everyone we've interacted with here during our stay has been so helpful. Very much looking forward to coming again.

Joan Grime said...

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Stayed 7th July 2023

First time staying at Crowne plaza. Lovely hotel nice rooms and staff very friendly and helpful. Only downside gentleman serving behind bar not particularly friendly or welcoming !

Sheila McAlister said...

97 %
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Stayed 24th February 2023

Absolutely brilliant service. As soon as we arrived the staff were outstanding. Food in the restaurant was delicious and value for money. Will definitely book again.

Louise Quinn said...

97 %
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Stayed 19th February 2023

Lovely stay, room great, prosecco in the room on arrival, staff helpful, complimentary parking and an amazing breakfast. Would definitely stay for 2 nights next time

Kerry Walker said...

100 %
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Stayed 8th February 2023

The staff were fantastic and looked after us tremendously, working hard to ensure we had a very special stay. We really appreciate their lovely welcome

Sue Gray said...

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Stayed 4th February 2023

The hotel was fantastic, great service and lovely breakfast.

paul jenkinson said...

87 %
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Stayed 11th January 2023

Hotel was very comfortable and well placed just a couple of minutes walk away from centre.All the staff were vey helpful I would recommend this hotel for anyone looking to stay in Harrogate