Find my Hotel Break

Search Breaks by:
2
Done

advanced search

Close Window Close Window
Star Ratings:
Hotel Types:
Personal Preferences:

Hotel Indigo Liverpool, Liverpool

10 Chapel Street, Liverpool, L3 9AG, UK

Guest Reviews

Overall Guest Rating

93%

Andrew Roberts said...

100 %
100%
100%
100%

Stayed 10th January 2026

We had an absolutely fantastic time at the hotel. Brilliant service, fantastic breakfast, lovely room and just generally made for a wonderful weekend. Thank you.

D Buchanan said...

100 %
100%
100%
100%

Stayed 29th August 2025

Hotel was lovely, very modern. Staff were great. We had a lovely 2 night stay. Lots of choice for breakfast. Didn’t use restaurant so can’t comment on that food. We were staying on 4th floor, lifts working well didn’t wait long at all. Room was very nice, had a fridge with water and some cans of juice. Very clean bathroom and a great shower. We will definitely be staying again. Thank you

Harvey Millard said...

100 %
100%
100%
100%

Stayed 28th July 2025

The hotel was excellent we had the most wonderful time. The staff were very friendly and helpful. The dining room was excellent. The food was amazing ?

Tony Davis said...

84 %
80%
80%
90%

Stayed 4th July 2025

Fantastic hotel, great location would definitely recommend.

Tracy Whitbread said...

90 %
90%
90%
90%

Stayed 6th December 2024

Lovely hotel, lovely staff - had a great time.

Nicola Dunderdale said...

87 %
90%
100%
70%

Stayed 21st November 2024

Lovely hotel with very friendly and helpful staff Nicely decorated room which had everything you needed Able to leave bags before check in or after check out Good location can walk, get taxi or catch the tour bus outside

patrick conroy said...

80 %
80%
80%
80%

Stayed 13th November 2024

Location perfect. Room lovely and good size. Breakfast had lots of choice and very streamlined process. Meals nice but macaroni cheese was poor and bland. Veggie choices quite poor. Staff very efficient and attentive. Pillows brick hard, need one soft one hard. Excellent value through MHB.

Lisa Williams said...

97 %
90%
100%
100%

Stayed 5th October 2024

Had a really lovely stay. The offer we had included a bottle of Prosecco which was brought to our room very quickly. Service was excellent, breakfast was lovely. We will be back!

A guest said...

90 %
90%
90%
90%

Stayed 30th September 2024

Excellent stay with excellent staff in great location.

Angela Martin said...

94 %
80%
100%
100%

Stayed 12th September 2024

Probably one of the best hotels I've stayed in. The staff cannot so enough for you and are so accommodating. From the reception staff to the bar staff and restaurant staff were all fabulous.

Julian Matthews said...

94 %
90%
100%
90%

Stayed 19th August 2024

Great location, room clean and comfortable,excellent shower, lovely breakfast and evening meal but the best thing about Hotel Indigo is the staff. Without exception the staff were friendly efficient and made you feel very welcome.

A guest said...

94 %
90%
100%
90%

Stayed 20th August 2024

Excellent hotel, lovely room upgrade, only slight negative was lack of choice on the dinner menu under this offer and the huge cost to upgrade the steak plus sauce

Elizabeth Turbet said...

87 %
80%
100%
80%

Stayed 18th August 2024

This was a very reasonably priced deal. The room was clean and the bathroom quite luxurious. Our only complaint was our noisy hen-party neighbours which the hotel did deal with. The staff were excellent. Very friendly and responsive. The food we had was also of a high standard. Again, the only complaint with this was the limited set menu we were choosing from. We were staying for 2 nights and ended up having the same meal each night. Having a set amount off the à la carte would have been better for us and the hotel. Saying all that, we had a fantastic break and would recommend the hotel and the city. Liverpool had so much to offer.

Rachel Rigby said...

100 %
100%
100%
100%

Stayed 3rd August 2024

Fabulous hotel, great location and friendly staff. Will definitely stay again

Patricia mccumisky said...

100 %
100%
100%
100%

Stayed 15th July 2024

Excellent service brilliant staff nice room food excellent great stay would return again offer was great

Beverley North said...

90 %
100%
100%
70%

Stayed 27th June 2024

Really lovely stay! All staff were really friendly, polite and helpful. Breakfast Wes very good, plenty of choice and again great staff, evening meal was a little disappointing - no vegetables and not a big choice. The complimentary drinks and snacks in room were very welcome. Comfortable room, great shower and good central location! Highly recommend!!!

Alison Haughton said...

90 %
100%
90%
80%

Stayed 29th March 2024

Lovely stay Hotel in great location and staff very welcoming and friendly

A guest said...

90 %
90%
90%
90%

Stayed 16th February 2024

Great hotel and location. Lovely room and helpful staff

A guest said...

90 %
80%
100%
90%

Stayed 15th February 2024

Great hotel, excellent location and staff were really helpful. Room needed some TLC as floor was visibly worn but overall clean.

debbie hornsby said...

97 %
90%
100%
100%

Stayed 24th November 2023

Fab hotel close to bars and restaurants

Rebecca Ohara said...

100 %
100%
100%
100%

Stayed 4th November 2023

I could not of been more pleased with the indigo hotel. The staff were excellent, very friendly & helpful. The hotel was spotless with everything you need in a room . Lovely toiletries. Water , pop & milk in mini fridge which wasn’t expected but we were so grateful of! Also a packet of crisps & biscuits, a lovely touch . The breakfast was delicious with a wide variety of choice. The location of the hotel was spot on , close to the nightlife & shopping. I will definitely be returning.

Frances Kiernan said...

100 %
100%
100%
100%

Stayed 11th October 2023

What a great Hotel and location, everyone of the staff were polite Helpful and friendly. I would have no hesitation in recommending this Hotel to my friends. I may well be back, Thanks again Frank.

susan carter said...

100 %
100%
100%
100%

Stayed 17th September 2023

excellent stay on Sunday 17th from our check in to the service in the restaurant for dinner and breakfast and food. your staff are excellent and the hotel is off a very high standard loved the rent a Brolly stand in the lobby

A guest said...

74 %
20%
100%
100%

Stayed 9th September 2023

Room was rather small , air con was not working and the window could not be opened. I had no sleep due the heat in the room . I did let reception know about the air con as soon as we checked into the room , was told that they knew about the fault, but was not offered a different room or a fan . We also mentioned it again on check out !! They said sorry but the problem was waiting to be sorted . I told them that I had no sleep. I had a shower but could not use the hair dryer due to the heat in the room and my clothes were sticking to me trying to get ready to leave , I was glad to get out into the fresh air, wish I had waited for a shower in our next hotel . We had the next night at the travel lodge The Strand had a fan in the room and the window could open. We expected a better night at the indigo with it being more expensive. Shame really as the young lady on reception was lovely and the breakfast was delicious.

elizabeth bell said...

94 %
100%
80%
100%

Stayed 29th June 2023

We were woke at 8 by cleaner in next room battering hoover off the wall! So got up and had brekki and went back for a nap as we were out late after concert and had long drive back to Scotland, was then woke with phone to remind us at 12.30 we had to be out by 2 which we already knew and was already stated again at check in so wasn’t as relaxing as could have been