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Gretna Chase Hotel, Gretna

Sark Bridge, Gretna, DG16 5JB, UK

Guest Reviews

Overall Guest Rating

94%

Karen Brady said...

97 %
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Stayed 14th April 2024

Fantastic hotel! Food here is excellent really fresh. Staff are great very welcoming too. We will definitely be back great find.

joanne sayers said...

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Stayed 31st March 2024

Lovely overnight stay on a great offer. Deluxe room was very nice and felt so Comfy. Food amazing and staff were very friendly and they done a great job. Fantastic stay will stay again.

David Priestley said...

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Stayed 31st March 2024

Very good hotel Very good deal will be going back

A guest said...

84 %
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70%

Stayed 29th March 2024

Lovely room. Could do with more fruit choices at breakfast. Staff very nice.

Walter Glen said...

100 %
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Stayed 30th March 2024

Great hotel, location. Meet and greet night with master chef 5 course tasting menu magnificent. Staff friendly and very helpful re hotel etc. A definite re visit in the future.

danny mcguinness said...

90 %
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Stayed 23rd March 2024

Great stay, helpfull staff and good rooms, good food and very clean on one small fault our room could have been warmer did not see any heater or heating controls except one for heated towel rail in bathroom otherwise very happy with hotel.

William Smith said...

87 %
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60%

Stayed 26th January 2024

Hotel clean and tidy. All the staff we spoke too very friendly and helpful.

A guest said...

70 %
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50%

Stayed 2nd January 2024

Lovely hotel with lovely grounds and within walking distance of designer outlet village. Disappointed with dinner as was given a bar menu instead of restaurant menu with limited options. Staff apologised as hotel had been closed for 4 days, also advised there would be no salad with any dish as they didn't have any even tho one of the 2 starters was a caesar salad, and strangely my burger came with lettuce and tomato on it. I specifically chose this hotel as it was a £25pp off the menu which I preferred rather than a limited set menu

Barbara Holmes said...

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Stayed 27th December 2023

Dinner bed and breakfast offer with late checkout and room upgrade. Couldn’t fault the hotel, spotlessly clean, food very good and staff friendly. Barmaid charged for desserts by mistake but quickly sorted out and refund given.

Ann Morgan said...

97 %
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Stayed 8th December 2023

Was a beautiful hotel very clean, staff very helpful and pleasant, food was lovely good value

Archie Williamson said...

87 %
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Stayed 10th November 2023

We stayed in a lovely room. The breakfast on the first morning was served on a very cold plate. The food wasn’t that warm because of that. The coffee was the same, only stayed warm for a minute. The dinner was lovely apart from my wife’s sweet was quite hard . The waitress Karrie? was very good in the cirstances

Andrew Schofield said...

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Stayed 4th November 2023

We loved our stay at this hotel. Friendly and efficient staff, lovely location. Our room was spacious and spotlessly clean. Meals were lovely, the Indian menu on Sunday evening was an added bonus. Great value for money. We'll definitely go back.

Richard Wilson said...

97 %
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Stayed 3rd November 2023

Our 2nd stay at this well run hotel. Really friendly and helpful staff. Hotel is spotlessly clean. Lovely breakfast and evening meal. Cannot fault it.

A guest said...

97 %
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Stayed 13th October 2023

Excellent Hotel, Room was spotless and staff superb,

M Maxwell said...

100 %
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Stayed 24th September 2023

Nice big room. Very comfortable. Food excellent.

A guest said...

80 %
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90%

Stayed 17th September 2023

Noisy plumbing from room above

Thomas McCallum said...

97 %
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Stayed 7th September 2023

Had a great time at the Chase and the service was great , came away after having really relaxing time . Looking forward to going back.

A guest said...

94 %
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Stayed 28th August 2023

Located on the English side of the River Sark, with Gretna Outlets only a short walk from it. Well kept gardens, including beer garden. Despite being located next to a busy road, I found the room to be quiet. Could not fault the food offering in the bar. Excellent food and generous portions.

Kathleen Kendall said...

97 %
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Stayed 1st September 2023

Second time we've stayed here and excellent each time. Staff really helpful and polite

A guest said...

100 %
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Stayed 24th August 2023

Lovely Hotel lovely food staff nice and helpful. Will definitely stay her again.

Lynne Wilson said...

100 %
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Stayed 24th August 2023

We had a lovely two night stay at the Gretna chase hotel. Great service , attentive staff and friendly. Rooms were spotless , fresh soft towels . Large tv .we had a de luxe room which was very big and cosy We dined in the restaurant on our first night as we had £25 per person towards meals . Food was really tasty and well presented . All in all an excellent well needed break and we will definitely stay here again Well done to all staff

Carol Thomson said...

94 %
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Stayed 17th August 2023

Everything about the hotel was excellent. Staff were lovely, room was fab and the food excellent. It was excellent value for the money, I would recommend for sure.

Dawn Moyes said...

94 %
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Stayed 3rd August 2023

Lovely hotel friendy staff great food. And value for money

A guest said...

74 %
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70%

Stayed 2nd August 2023

Dinner was good although had to eat in bar as there was a wedding on. Breakfast ok but better on second morning when it was made to order.

Archie Williamson said...

80 %
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80%

Stayed 28th July 2023

Nice break. Hotel very friendly. Could do with an extra staff member at breakfast