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Gretna Chase Hotel, Gretna

Sark Bridge, Gretna, DG16 5JB, UK

Guest Reviews

Overall Guest Rating

92%

Barbara Nicol said...

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Stayed 21st July 2024

Fantastic value at a very impressive hotel. Room was large and extremely clean. Staff were friendly and efficient. Food was first class especially the breakfast. Would not hesitate to recommend this hotel and we have already rebooked as have other guests we spoke to.

Ian Thomson said...

74 %
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Stayed 20th July 2024

Lovely hotel and lovely staff I would definitely recommend it

Evelyn Magilton said...

97 %
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Stayed 14th July 2024

Another lovely stay at the Gretna Chase Hotel. Staff are very welcoming and the food is delicious. We received a free upgrade to a suite that had the biggest jacuzzi bath I've ever seen, many thanks for this, it was much appreciated.

Cameron Kerray said...

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Stayed 14th July 2024

Lovely comfortable large room with sofa and handy coffee table. Large bathroom with excellent shower. Very good value for money

Steven Pringle said...

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Stayed 12th July 2024

Had a really nice stay at the hotel rooms are really nice and staff are really friendly and helpful definitely will recommend hotel to friends and family.

Ann Wilson said...

87 %
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Stayed 11th July 2024

Nice hotel, clean spacious room and friendly staff.

Chris McCafferty said...

90 %
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Stayed 10th July 2024

Really enjoyed the hotel , great value for money and excellent food . Great location for the retail park

Yvonne henderson said...

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Stayed 5th July 2024

Beautiful hotel food lovely and staff couldn't be any more friendlier. Had a lovely 2 day stay and will definitely return

Susan Green said...

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Stayed 2nd July 2024

We had a super stay. The deluxe room was great! The hotel has the feel of a country house. It was immaculately clean with beautiful gardens. It is clearly well cared for. Staff were exceptional and the food was lovely with generous portions. Would definitely stay again. 5*

Esme Kelly said...

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Stayed 30th June 2024

What a fabulous hotel. Staff just wonderful. Food delicious. Comfortable beds too. And just the loveliest place indeed. Will definitely come back soon! Perfect area . Highly recommended

adele morrison said...

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Stayed 30th June 2024

Lovely overnight stay . Friendly staff, spacious room ( decor dated) however, value for money and would definitely stay again

A guest said...

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Stayed 23rd June 2024

Very clean, staff where lovely, food was good the beer garden was a wee sun trap would definitely be back great value for the money we paid

Fred Wonders said... Hotel has replied

67 %
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Stayed 16th June 2024

This was the second time we had stopped here on a Sunday night deal but this time it all went wrong after upgrading to the Steak Experience (which has now gone up to £12:50pp) with £55 towards food we decided to have a starter each and a peppercorn sauce which still wouldn't come to £55,on paying the bill we were charged £38:50 seemingly the extas weren't included in the Steak experience but were on the menu but this was not explained too us at the time of ordering both me and my wife are just recovering from health issues and just wanted some R & R so we will not be returning

Hotel reply...

Thank you for your comments. The steak night supplement has gone up by £2.50 per person. it does not go towards your meal allowance. The supplement is for you to get the offer on top of the great Sunday Saver Deal that you had. With the Steak Night Offer, you will receive a Ribeye Steak, Chips, Coleslaw and 1 drink per person. The starters and sides are all extra and the prices are stated on the menu. The starters, sides and desserts available on the steak night experience are also discounted. For example, the Sticky Toffee Pudding is £7.50 on our al carte menu but on our steak night menu is £5. I hope this explains the steak night offer better for you. Bed and Breakfast and the steak night experience without any extras costs a total of £130 for 2 people sharing. This is a fantastic offer.

irene blue said...

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Stayed 16th June 2024

First visit excellent value for money. Bedroom amazing so big and comfortable. Dinner and breakfast first class. All staff very friendly.

James Legge said...

80 %
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Stayed 15th June 2024

Hotel is lovely and very close to the gretna outlet the room was a good size with a bath and a shower the water was hot with good pressure. The evening meal was really good with hone made food none of that brake bros mass produced rubbish. The only thing that let it down was the breakfast the bacon and sausages had barely touched the pan to be honest these buffet breakfasts are often very poor this was no exception everything else spot on.

Elaine Steel said...

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Stayed 11th June 2024

Very comfortable hotel. Lovely spacious room incorporating an excellent sitting area with views of the beautiful garden. Room and bathroom very clean other than a couple of spiders webs at the corner of the shower and between shower and bath.

gerard murray said...

84 %
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Stayed 9th June 2024

had a very nice stay at gretna chase hotel

A guest said...

87 %
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Stayed 26th May 2024

Booked the Sunday night offer, £70 for the night including breakfast & £15 each towards dinner & to be honest didn't really have high expectations. Arrived to impeccable kept gardens & clean & fresh reception. Was given a deluxe room with separate shower & bath. For dinner I ordered the steak (£10 supplement) & husband ordered the curry. Steak was cooked to perfection & lovely & tender, have paid much more for a steak in well known chains & which was not as good. At breakfast there was a good selectional of continental & hot buffet. In all honesty for £70 you'd be hard pushed to find anything better for what you get & wouldn't hesitate to stay here again

Pevrill Pitchers said...

97 %
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Stayed 2nd June 2024

Excellent value for money with the DBB deal. Great hotel and bedrooms!

Pevrill Pitchers said...

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Stayed 3rd June 2024

Lovely hotel for a quiet break and close to various facilities - the gardens are spectacular! Staff were always friendly and very helpful.

James Millar said...

84 %
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Stayed 26th May 2024

All good,nice spacious room,food & drinks were great. Strange bar area for evening meal,breakfast dining area far better.

A guest said...

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Stayed 19th May 2024

Lovely overnight stay, friendly staff and great food at dinner and breakfast. Will be back.

A guest said...

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Stayed 19th May 2024

Fabulous Sunday night stay at a fabulous £70 - Sunday night saver! Lovely spacious, clean room, comfy bed and very nice supper and breakfast. Wanted to stop longer.

Fred Wonders said...

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Stayed 12th May 2024

We had a very enjoyable stay at this hotel the offer we had was dinner, bed and breakfast with £15pp towards an evening meal (or for £10pp we could upgrade too the steak night experiance) that's what we did and it was lovely. The room we had was a deluxe room which was huge the bed was comfortable and there was plenty of choices with the tea/coffee facilities. The staff were very polite and helpful especially the lass behind the bar as she guided us through the steak experience. The bar was well stocked and our drinks were pulled to perfection. Breakfast was buffet style but there was plenty of choice both continental & cooked

A guest said...

94 %
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Stayed 12th May 2024

Very enjoyable stay despite one of the bar staff being very unhelpful when asked about the steak deal and couldn’t answer our question. Simply stated she didn’t know she only worked in the place! Also was charged for a spilled full drink which was placed on a wobbly table therefore no fault of our own