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Gretna Chase Hotel, Gretna

Sark Bridge, Gretna, DG16 5JB, UK

Guest Reviews

Overall Guest Rating

90%

Gordon Barrie said...

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Stayed 25th October 2025

Lovely hotel and great service. Room was huge with a 2 seat couch, Bath and Shower. Cannot fault it at all. Plenty of parking. Would definately go back.

Kenneth Turnbull said...

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Stayed 26th October 2025

Lovely clean comfortable hotel. Spacious room. Food and service were excellent. Great breakfast. Would stay again.

A guest said...

67 %
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30%

Stayed 17th October 2025

The room was excellent. Dinner was very good. The breakfast was poor. Could do a great deal better with the choice of fruits. Very skimpy with portions

Ralph Hirst said...

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Stayed 5th October 2025

Just back from a great couple of nights, made very welcome and room and service were very nice

John McDonald said...

80 %
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Stayed 27th September 2025

Most enjoyable

A guest said...

87 %
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Stayed 14th September 2025

Overall a great stay wrong good served twice in restaurant went to bar Mon afternoon for a drink bar closed

Kenneth Fallow said...

74 %
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Stayed 11th September 2025

We had a nice time at this Hotel. We were given room 15 a very spacious room plenty cupboard space. Good powerful shower. Large TV. Spotless clean and very quiet. There is a set menu which has plenty choice. Thought the bar prices were expensive. It's right on the border of Scotland and England and a short walk to the retail park and Blacksmiths wedding venue. Would go back

A Murray said...

94 %
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Stayed 29th August 2025

Lovely relaxing weekend stay at the hotel. Deluxe room has sofa to relax on and coffee table to hold your cups when watching TV or reading. Thoroughly enjoyed meal and drinks and would definitely stay again if travelling south. Very comfy bed too.

Phyllis Marshall said...

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Stayed 26th August 2025

Really nice stay at the Gretna Chase. Our room Was spacious with a lovely view of the gardens. Would definitely book again.

Stewart Miller said...

94 %
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Stayed 15th August 2025

My wife and I thoroughly enjoyed our weekend at the Gretna Chase. Although there were weddings on each night, the service was excellent and the food was very good. The staff were most helpful and perhaps the only mild criticism we had was the menu was a bit limited. But the food was well prepared and was very quickly served. We look forward to coming back

Yvonne MacLean said...

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Stayed 7th August 2025

Once again we had a lovely stay at the Gretna Chase hotel. Rooms are very clean and are a great size and have everything you need. Special mention for the excellent steak dinner as it was one of the nicest steak dinners we’ve had and cooked exactly as we requested. Well done to the chef! We will recommend any definitely return.

Nigel Tomlinson said...

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Stayed 3rd August 2025

Hotel nice and clean. More attention to detail serving the meals and need to learn how to make porridge

Ada Pow said...

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Stayed 29th July 2025

We thoroughly enjoyed our stay. We had a lovely spacious room and all the staff were very pleasant and friendly.

carole kennedy said...

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Stayed 27th July 2025

Had a lovely stay here. The staff were all lovely. The food was nice, and a short walk walk to the gretna outlets. Rooms were spacious and clean.

wendy Kitson said...

87 %
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Stayed 23rd July 2025

Had a lovely stay at the Gretna Chase Hotel. The room was spacious, clean and comfortable. Lots of storage. Staff were helpful and friendly. Had dinner on first night which was good. tail was included however only two choices! Breakfast both mornings was included and was ok. Altogether an enjoyable stay. Ideas for improvement- mini fridge and safe.

Deborah leighton said...

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Stayed 20th July 2025

The Gretna Chase greeted us when we arrived and informed us that we had been up-graded to a Suite, which included a four poster bed, which we were thrilled with as it was our Wedding Anniversary. Thank you. We had booked in for steak night which included steak chips and coleslaw and onion rings and a drink. This was adequate, would of better with some veg or something. The restaurant and bar were busy. The staff were polite thank you for your hospitality.

janice Johnstone said...

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Stayed 5th July 2025

Had a lovely few days at The Gretna Chase Hotel. The room was lovely, the staff very friendly and helpful. Good choice of food . Would certainly return in the future.

Phillip Mansfield said...

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Stayed 26th June 2025

All good from the point of view of the deal on offer - however we did experience noise from the room above us during the night - we were in room 14 - and when we were leaving we did try to find someone to speak with but sadly we could not find anyone and had to leave early as we were on our way home south. That being said the room was good, food was good and the hotel I would recommend to others.

Teresa Reynolds said...

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Stayed 22nd June 2025

Lovely stay

Shaun Tyrer said...

90 %
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Stayed 5th June 2025

Excellent stay - highly recommended.

irene blue said...

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Stayed 1st June 2025

Second visit here and superb great breakfast and dinner. Room spotless, large and extremely comfortable. Beautiful gardens

Duncan Brady said...

87 %
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Stayed 25th May 2025

Staff were really helpful and friendly. Room was of a high standard, slight traffic noise only blemish. Food choice was good.Would definitely pay return visit.

Brenda M Austin Dewar said...

94 %
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Stayed 22nd May 2025

Clean, comfortable and spacious room Gardens very well tended

Elaine Steel said...

87 %
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Stayed 13th May 2025

Another great stay at Gretna Chase Hotel. Spent two lovely afternoons relaxing in their beautiful gardens. Rooms have everything you need and excellent showers. Greaer pressure and lovely . Breakfast and dinner were excellent and great service once again from Priti who really is an asset to the hotel. Will definitely be back.

Tom BLACKWOOD said... Hotel has replied

67 %
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Stayed 27th April 2025

The offer of DB&B was a bit misleading as it was only a £15 credit off your meal where the majority of choice of main meal was in excess of that amount. There was a noticeable shortage of waiting staff. Poor signage as to where restaurant was we had to find someone to ask. Comfortable and clean but won't be rushing back.

Hotel reply...

Thank you for your feedback. The offer on the website specifies a £15 per person allowance towards an evening meal the main menu. On the night of your stay, we were exceptionally busy for a Sunday, and we appreciate your patience during that time. We hope you will visit again soon.