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Gretna Chase Hotel, Gretna

Sark Bridge, Gretna, DG16 5JB, UK

Guest Reviews

Overall Guest Rating

92%

M Maxwell said...

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Stayed 24th September 2023

Nice big room. Very comfortable. Food excellent.

A guest said...

80 %
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Stayed 17th September 2023

Noisy plumbing from room above

Thomas McCallum said...

97 %
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Stayed 7th September 2023

Had a great time at the Chase and the service was great , came away after having really relaxing time . Looking forward to going back.

A guest said...

94 %
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Stayed 28th August 2023

Located on the English side of the River Sark, with Gretna Outlets only a short walk from it. Well kept gardens, including beer garden. Despite being located next to a busy road, I found the room to be quiet. Could not fault the food offering in the bar. Excellent food and generous portions.

Kathleen Kendall said...

97 %
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Stayed 1st September 2023

Second time we've stayed here and excellent each time. Staff really helpful and polite

A guest said...

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Stayed 24th August 2023

Lovely Hotel lovely food staff nice and helpful. Will definitely stay her again.

Lynne Wilson said...

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Stayed 24th August 2023

We had a lovely two night stay at the Gretna chase hotel. Great service , attentive staff and friendly. Rooms were spotless , fresh soft towels . Large tv .we had a de luxe room which was very big and cosy We dined in the restaurant on our first night as we had £25 per person towards meals . Food was really tasty and well presented . All in all an excellent well needed break and we will definitely stay here again Well done to all staff

Carol Thomson said...

94 %
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Stayed 17th August 2023

Everything about the hotel was excellent. Staff were lovely, room was fab and the food excellent. It was excellent value for the money, I would recommend for sure.

Dawn Moyes said...

94 %
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Stayed 3rd August 2023

Lovely hotel friendy staff great food. And value for money

A guest said...

74 %
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Stayed 2nd August 2023

Dinner was good although had to eat in bar as there was a wedding on. Breakfast ok but better on second morning when it was made to order.

Archie Williamson said...

80 %
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Stayed 28th July 2023

Nice break. Hotel very friendly. Could do with an extra staff member at breakfast

Barry Tait said...

90 %
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Stayed 21st July 2023

This was a lovely clean hotel with very friendly staff. Our food was lovely and reasonably priced. Our room was spacious, clean and comfortable although bathroom could do with some updating. The shower had some mould around the walls and the bath had some mould around the plug hole. The sink taps were running very slow. But this didn't affect our stay but we would return again.

audra baxter said...

84 %
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Stayed 22nd July 2023

A lovely comfortable hotel with lovely staff .

A guest said...

100 %
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Stayed 18th July 2023

Some slight noise from main road if leave a window open, but generally traffic eases off in evening and so didn't disturb us. Food was excellent and their 'Steak Night' was really good value for money. Lovely setting in Gardens with well tended borders etc

Elaine Steel said...

94 %
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Stayed 19th July 2023

Excellent two night break. Friendly, attentive staff. Spotless and well cared for bedrooms and public areas. Beautiful gardens. Nice food.

Tom Kiggins said...

94 %
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Stayed 16th July 2023

Lovely stay food excellent will return

miriam Godfrey said...

87 %
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Stayed 14th July 2023

We had a lovely stay- all staff were friendly and helpful. The room was airy and bed incredibly comfortable- the decor was dated but nothing wrong with it. The meal on Friday night was good, and I really enjoyed breakfast although I found having to be down before 9 was a little early.

David McKinna said...

87 %
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Stayed 14th July 2023

Lovely Hotel, beautiful grounds, just unfortunate we could not sit out and enjoy because of the awful weather at the

Steven Parrish said...

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Stayed 14th July 2023

Lovely place Lovely food had a really good stay for 2 nights have booked to go again

Ronald Anderson said...

94 %
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Stayed 7th July 2023

I had a great time at this hotel everything was very good the food was delicious will go back

Annette Fraser said...

74 %
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Stayed 30th June 2023

Overall a pretty good stay . Large room and a comfortable clean bed. Staff were nice . Plenty of choice for breakfast. One issue on our first morning the breakfast was very cold , but when we said to the waitress it was promptly changed and hot food offered.

Denis Feeney said...

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Stayed 29th June 2023

Spotlessly clean hotel with beautiful gardens. Evening meals very tasty.now the negatives....drinks way too expensive and had a bad experience with a young female member of staff who banged on our bedroom door at 10.30pm demanding we settle a food and drink bill which we had settled a short time before. We took this up with the deputy manager in the morning. He apologized profusely but to us it still left a bad taste in our mouths,and as a result of which we wouldn't return.

A guest said...

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Stayed 23rd June 2023

Had a great weekend, room was spacious, food was excellent and staff were very friendly and helpful.

Angela Scott said...

94 %
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Stayed 4th June 2023

Lovely hotel , great location , quiet but near to local attractions staff were lovely very friendly, gardens were beautiful and it was relaxing to sit out on patio for dinner or drinks.

sharon penman said...

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Stayed 2nd June 2023

Had a lovely weekend at Gretna chase hotel greeted by receptionist We had delux room on ground level just at reception Facilities were good Has evening meal which there was plenty to choose from Drinks were reasonably priced too just what you pay anyway else Lovely outside sitting area which was good are the weather was fantastic I would certainly recommend hotel and we will be back soon Good shopping facilities just 5 minutes to to retail park