The Craiglynne Hotel, Grantown On Spey

Stayed 25th October 2025

very tired run down hotel . Hotel smells musty and damp . Room cold and dusty . Shower wouldn’t switch off and Tv wouldn’t work either .On a positive Arron on reception/ bar was an asset to the hotel . Glad we were only staying one night we won’t return

Stayed 24th October 2025

Staff were really nice one type of white wine , no , had to change room as no water coming out of hot tap. Second room had sweeties and nail clippings on the floor, dirty dishes on the radiator outside room all weekend. Food was good, I’ve had such poor hotels with my hotel break recently I’ve cancelled the next break yesterday.

Stayed 6th September 2025

We checked into the hotel and a young person, he did not identify himself, gave us the room key told us where to find the room. No welcome and did not check payment details. The room is a walk through the bar, through the restaurant, a porch area and then you find the room. The room itself was gloomy but did look like it had been refurbished in the past few years. The cleanliness was appalling, the ceiling light was full of dead flies and other bugs. The wall under the tea and coffee station was stained with tea and coffee. The surfaces were covered in dust, as were the table legs. The shower in the bathroom had dirt on the shower screen and had not been cleaned in a while. The glasses in the bathroom still had water in them from the previous guests. I got the impression that the staff forgot they were there for the benefit of paying guests and not themselves. The Management need to provide training and ensure al of the staff are presentable. Breakfast the following morning was OK except the staff shouting across the dining room to each other. I went to check out and was asked if we enjoyed our stay and was told I had nothing to pay. I asked if he was sure as I knew I had a balance to pay as had used MyHotel Break vouchers as part payment. We we were not asked for payment details on arrival. He then check and said 'oh yes you do'. If I had not mentioned this how was the hotel going to obtain the payment. I then passed on my comments regarding the housekeeping and lack of cleanliness, who knows if the comments will be addressed. Going by the previous reviews it would seem unlikely. I asked how I can provide feedback and was given a card with an e-mail address to send my feedback and this would be sent onto the General Manager. I would encourage anyone looking to stay in this hotel to find somewhere else, I know I would never return here.

Stayed 18th April 2025

Room 214. The view was awful. We faced a back run down part of the building and a huge tree covered the side. Every step on floor creaked. There was a large step between the room and bathroom and if you didn't remember to lift your feet you could have had a nasty accident. Especially during the night. Our deal said we could have a free upgrade but was told the hotel was full. On the upside, the room was clean and the food in restaurant was very good.

Stayed 1st April 2025

Very comfortable stay in newly upgraded room. Love the walk-in shower!

Stayed 6th March 2025

Friendly and relaxing atmosphere in this hotel , ideal for a short break and the meals were very good also

Stayed 25th October 2024

We enjoyed. pleasant staff, good food but the rooms a bit tired

Stayed 16th October 2024

We had an enjoyable short break but opted for a standard room instead of a superior room. The room was in need of much needed upgrade and located on the main corridor which geneerated more noise.Staff were helpful and friendly. The hotel caters for coach tours and this adds to the atmosphere. Therefore, I would suggest checking with staff for the quieter meal times if you want a faster table service as the restaurant can be busy at peak times.

Stayed 7th October 2024

We had a great time. All the staff were brilliant.

Stayed 15th September 2024

The hotel was reasonable value. I do not know why a £30 charge was added on in dealing through Hotel Break. It would have been cheaper to deal direct with the hotel

Stayed 22nd August 2024

We thoroughly enjoyed our three nights at Craiglynne. There have been considerable improvements to the hotel since our last visit. The common areas have been given a significant upgrading and we were given to understand that there was a programme of improvements planned for the bedrooms. Staff were exceptionally pleasant and helpful throughout the hotel. There was a somewhat restricted menu and while the food was tasty and well cooked, we would not have wished to have had a longer stay. Would we go back - certainly. Would we recommend the hotel - yes, but with our comments re length of stay. Finally it offered good value.

Stayed 23rd August 2024

The hotel was lovely. Staff were friendly I think we had the smallest room in the hotel. No out look from the window. The window would not open. Could not put the chair at dressing table as there was no room to pass. Only had one bedside table.

Stayed 22nd June 2024

We had an enjoyable short break and had no issues with the accommodation. Staff were helpful and friendly. The hotel caters for coach tours and this adds to the atmosphere. Therefore, I would suggest checking with staff for the quieter meal times if you want a faster table service as the restaurant can be busy at peak times.

Stayed 25th June 2024

We just spent 2 great nights at The Craiglynne Hotel . Lovely hotel,beautiful rooms,staff amazing so welcoming,attentive and friendly.. Food lovely. We will certainly be returning.

Stayed 30th May 2024

Food was good, room clean and beds comfortable but decor bit tired. Shower over bath only ran either very very hot (too hot) or cold, seriously need replaced only time I have ever paid to stay somewhere and not been able to have a shower. There was a bath but I don’t like baths (would not book a room with no shower) would not return.

Stayed 5th April 2024

the offer on with the hotel was free upgrade to a refurbished room the room was fine but it was at the back of the hotel with a view of the kitchen window and the staff accommodation When we looked at the other rooms it was quite correct it was an upgraded room ,The breakfast was fine but the evening meal was not so good and not worth nearly £40.00 for two fish and chips main courses .The special offer price we paid was probably what the stay was worth we would not have been pleased to have paid a higher price ,that said the staff are all first class and nothing is too much trouble

Stayed 17th March 2024

We had a fantastic stay lovely room and well worth the money we will be back

Stayed 1st March 2024

Had a lovely time, staff were really friendly and helpful. Food was great.

Stayed 17th November 2023

Would have liked more plain & normal food options for the starter, main meal for the evening dinner, more in line with a 3 star hotel with more affordable prices. Also the pie of the day wasn’t available on any of our 3 evenings there which was really disappointing

Stayed 24th October 2023

Enjoyed our stay at this hotel. Nice sized rooms and spotless. Good service from staff and very friendly.

Stayed 1st October 2023

Enjoyable stay. Room was fine apart from squeaking floorboards but only to be expected as older hotel. Staff were great, very friendly and helpful. Food was okay but small portions. Would go back again.

Stayed 4th September 2023

The hotel was ok but I found it astonishing how a scottish hotel decked in tartan and everything else our country has to offer does not sell any Scottish beer. Apart from my own complaint I heard several American guests asking the same question??

Stayed 21st June 2023

Had a lovely two night stay. Staff were helpful and took time to chat. Food was tasty. Second night was very busy 3 tour buses and a group of motor cycles which made for a very noisy dinner. Parts of the hotel needing a bit of tlc but on the whole good break.

Stayed 12th April 2023

Just returned from a short break at this hotel. It was very good value and we thoroughly enjoyed it. The public areas were comfortable and cosy. The food was excellent and very tasty. Our bedroom was comfortable and spacious with plenty of drawers and hanging space. It would have been nice to have the biscuits replenished on the tea tray

Stayed 9th April 2023

Staff were so friendly and helpful and the food was truly lovely. Would definitely recommend a stay and its in a great location for visiting the surrounding area.