Mercure Sheffield Kenwood Hall Hotel & Spa, Sheffield

Stayed 5th September 2023

Great hotel in perfect position i guess they have to overcharge at Bar.. but how come no Brandy... dont know a place where irs not stocked

Stayed 11th August 2023

All the food was terrible

Stayed 27th July 2023

We were disappointed with our stay, their were weddings on both days, we had to eat and drink in the tea room and the food was poor, also the first night we were woken at 2.20am by people arguing and banging in there room, there are no phones in the rooms to contract anyone about the noise, you have to onstall whattsapp number not doing that at 2.20am,, would not return, as the room had a terrible smell we had to go out and buy air fresheners

Stayed 27th June 2023

Was a bit worried after reading some reviews but no need.best hotel grounds we have had.great for the dog.room was huge.restaurant very good as were the staff.yes there was a bit of chipped paint here and there but nothing to detract ftom our stay.

Stayed 24th May 2023

Everything was fantastic except there was no draught beer.the waiter who served us with the meal was very pleasant and couldn't do enough,his name was Bianco excellent service we will be back.aldo the new manager was very pleasant.

Stayed 11th April 2023

An enjoyable, pleasant stay, Staff are amazing Comfortable room Bianco you are a charming young man and we wish you all the best

Stayed 20th February 2023

Excellent stay for two nights.Staff at reception to the staff in restaurant were all very professional.We also had room upgrade which made the stay even more special

Stayed 21st August 2022

Had a really lovely stay here.The staff were really friendly, nothing too much trouble for them.Brought our evening mesl outside to us as it was a lovely evening .The breakfast was great with a great choice and again great service .pool and spa also good .The hotel is set in beautiful grounds with plenty of seating .

Stayed 14th August 2022

Great hotel, lovely spacious rooms, reception staff very helpful. Disappointed with dinner and the restaurant manager's attitude. Had to wait an hour for our food and when it arrived, one meal was wrong and the other burnt. The dinner spoilt what would have been a fantastic stay??

Stayed 7th August 2022

The hotel was great with beautiful grounds room was lovely with very comfy bed diner and breakfast were excellent food was a plenty at breakfast only thing I would say is some of the staff need more training put I would definitely recommend this hotel

Stayed 17th April 2022

We enjoyed our stay at the hotel. The pool and facilities were excellent and the room was comfortable. Breakfast was good and the staff at reception were friendly. The only let down was the evening meal. We waited an hour for the starter and the quality of the food was poor.

Stayed 18th March 2022

Staff were very friendly and helpful. Hotel itself is lovely and clean, so was our room. The room itself is quite outdated decor wise, but it was comfy and clean which is most important. Could have more choice for the dinner menu, breakfast service was slow.

Stayed 15th August 2021

Had a lovely one night stay with family. Two rooms which were the executive doubles and were very spacious with a lovely coffee machine and fridge with water and cola included which was a lovely touch.Beautiful evening meal enjoyed by all, and I heard a lovely breakfast which I didn’t get too!!! Would definitely stay again ( as we have in the past). No pool at the moment but reopening soon. A lovely small lake with fishermen, and a duck with her ducklings with seating to enjoy the view.

Stayed 6th June 2021

Despite negative reviews we booked a one night Dinner,Bed and Breakfast package for £99 for two people including a bottle of wine. Our first impressions we’re favourable, reception staff made us welcome and upgraded us to a better room ( thank you) which was clean and spacious. Dinner was excellent along with the staff. A walk in the grounds was nice.We could see that there was refurbishment going on and Ian sure when finished it will make it a even better place. Breakfast was good and was the service. Checkout was also good. 5/5 overall.

Stayed 3rd September 2020

Great food. Lovely members of staff. Down side which isn't anyone's fault, the main radiator wouldn't turn off/can't turn off so it was red hot. Used the fan to keep cool. Would stay again.

Stayed 2nd January 2020

Lovely hotel, excellent customer service and fab spa treatments. Only one let down, spa is tired and outdated and desperately needs a refurb, rest of hotel has been done. Room spacious if a little old but great value for mobey!

Stayed 20th December 2019

Fantastic night stay. Lovely staff and gorgeous food.

Stayed 16th November 2019

Hotel is nice with good rooms and food and would be recommended on that basis. Our only issue was with the hotel charging us again to stay there despite us showing proof that we had already paid through this website. We have since been in touch with the customer services team on here who are sorting out a refund but it was still really disappointing to be charged twice for a stay.

Stayed 8th October 2019

It was quite pleasant. It’s in a nice setting with its own lake, and got its own park, a nice building, I like it.

Stayed 1st October 2019

Situated in well kept grounds with a lake full of happy ducks, the rooms are comfortable and good to look at, the restaurant excellent, the spa offers impressive views of the grounds. Can't wait to go there again!

Stayed 16th September 2019

My husband l had an enjoyable stay at this hotel...we chose to stay in a Privileged room...renovated and very comfortable....bed excellent...pillows good...lunch and breakfast in the restaurant very relaxing and staff were very attentive, food very well presented. Reception staff ...friendly and efficient....all in all a good stay

Stayed 20th March 2019

Enjoyable stay

Stayed 10th November 2018

I stayed at Kenwood Hall with my 3 girlfriends. It was a fabulous weekend from check in to check out. We started with afternon tea, this was served by Terry who couldn't do enough for us. Huge teapots that we could have filled at anytime, best for me were the scones, warm and served with bowls of clotted cream and jam. The hotel was full and my deal would have upgraded us if there was capacity, so we were provided with gowns and slippers, water and biscuits with soft drinks in our room. Claudia checked us in and, bless her, looked after us, especially when things were missing and my friend couldn't work the shower, she was there with help and a smile. She was fab. We used the pool and jacuzzi in the afternoon this was fine but very very busy. We ate in the restaurant in the evening. The restaurant manager, sorry I didn't get her name, was very attentive as were all the staff. The food was really nice, the menu is like posh pub food, but clearly well cooked and presented. We all had 3 courses and everything was gorgeous. The room was spacious, clean and very comfortable. We had a view of the lake. The bed was comfortable with nice linen, bathroom is large and clean with good quality towels. Breakfast was plentiful with lots of choice. Myhotelbreak have once again given me excellent value for money in a great hotel. I would visit this hotel again and cannit wait to use a myhotelbreak package again.

Stayed 30th October 2018

Went here with my 8 year old daughter .wanted a girlie get away with spa .this place was perfect.The hotel room was spotless the service outstanding and the food was amazing .we thoroughly enjoyed our stay and will definitely be returning .

Stayed 8th September 2018

We arrived to book into the hotel to celebrate my birthday - only to be told (having selected this hotel because it had excellent leisure facilities) that it had no record of our booking. We were told that we could stay at one of their sister hotels; one in the city centre, which we declined, or the Mosborough Hall Hotel. This review is therefore written about the hotel we eventually stayed in: Mosborough Hall which has no leisure facilities. Upon arrival we booked a table for 20:00 and went to our rooms. We had a drink in the bar and went to go into the restaurant only to be told that we were in fact 15 minutes early for our table and to please be seated back in the bar and look at the menus. We struggled to find a suitable selection to eat and were appalled at the supplementary charge for steak! When it came, the starter was some dry sliced bread to dip in oil and "chipolatas" which were actually sections of berland sausage burnt on one side and raw on the other with a honey and mustard sauce which was separated. I had gammon which was extremely thin and the eggs were dry. My wife ate a tasteless chicken curry. The food was so poor that we ate elsewhere on the second night of our stay. Breakfast on the first day was OK , though on the second morning it was almost impossible to eat due to the overpowering smell of disinfectant that permeated all of the restaurant, lobby, bar and reception area. Altogether it was a disappointing stay.