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The Address, Glasgow

39-45 Renfield Street, Glasgow, G2 1JS, UK

Guest Reviews

Overall Guest Rating

89%

Heather Wilson said...

74 %
100%
60%
60%

Stayed 1st March 2024

Rooms and hotel was very nice. Only thing I would say needs improvement is better organisation for breakfast service.

A guest said...

60 %
60%
70%
50%

Stayed 29th February 2024

Had a nice overnight stay at the hotel,but were a few issues,lighting very poor in room had to use bathroom mirror most of the time for applying makeup etc,bathroom didn't have a reversible small pull out mirror,which would have helped with makeup etc,there was also no shower cap which I like.Bed was amazing and pillows,slept great but could have done with some wee biscuits to go with tea in the morning, and no water in room....our room was good room but very confusing at first to get to it,and also when wee reached ground floor it's hard to push the door to reception which isn't well displayed ....the room window sills were a mess with birds poo...I was disappointed I couldn't order fried egg,breakfast wasn't warm enough for me but plenty to choose. Staff are lovely and if on a deal would book again.

A guest said...

10 %
10%
N/A
N/A

Stayed 25th February 2024

We arrived on Sunday to a blue star deal which included a glass of prosecco on arrival. We didnt recieve this and it wasnt mentioned. We had booked early check in which no one knew about. Lady on receptions information regarding hotel was poor. I had to ask about wellness spa which was included in our room upgrade. Times it was available was very vague and we ended up having to leave it. No directions given of layout of hotel. A male member of staff had to show us to the lifts. Room floor had clumps of dirt on it. Hotel has potential but I think minor things need looking at. Would not return.

Linda Weir said...

100 %
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100%

Stayed 9th February 2024

Fantastic stay. Room was beautiful. Spa was amazing. Staff so nice and helpful. I would definitely recommend and will be back.

A guest said...

100 %
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Stayed 17th January 2024

The experience I had here during my stay was exceptionally great, the staff were friendly and helpful, great amenities in house, breakfast was excellent with plenty of choice, room was spacious and comfortable, in a great location central to everything

A guest said...

94 %
100%
100%
80%

Stayed 4th January 2024

Stayed here at the end of December, last minute deal. Fantastic location, right in the middle of everything you would need. Hotel is spotless, lovely rooms and the staff are all fantastic! Food was great, breakfast would have liked a bit more variety for the hot buffet. Would defo recommend and will be returning.

A guest said...

100 %
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Stayed 18th December 2023

Hotel was amazing the staff were all so friendly & professional especially Rebecca on the front desk she helped us plan our days came up with loads of ideas of what to do even helped us book train tickets for a day out. The hotel has just been refurbished & everything is brand new. We were the first to stay in our room & the first to sleep in the bed. The bed mattress was amazing. Breakfast was lovely. Location very good. Well done to all the staff that made us feel so welcome they really work hard.

A guest said...

100 %
100%
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100%

Stayed 1st December 2023

Due to the hotel being under new ownership and having been closed the review score will show as n/a. Once guests have been welcomed back to the hotel , we will welcome their reviews and this will be updated on our site.