Derby Mickleover Hotel, Derby
Guest Reviews
Overall Guest Rating
84%
Overall Guest Rating
84%Peter Taylor said... Hotel has replied
Stayed 26th August 2015
Nice feel to the hotel, got a complimentary upgrade on our room. Queen size bed very comfortable. Pool is good, and upgraded the gym equipment during our stay Aug '15. A/c in room wasn't very effective, sometimes their team waiting service missed things, rather than having a dedicated waiter.
Hotel reply...
Dear Mr Taylor, Thank you for your lovely comments, following your recent stay at our hotel. Although we are delighted to hear that you enjoyed your overall stay, I was sorry to learn of the slight challenges with regards to the air-con and also the dinner service. I will ensure that these are remedied and resolved with immediate effect. Thank you once again for taking the time to share your experience and we look forward to welcoming you back to our hotel soon. Warm regards David Ideson General Manager