Old Swan Hotel, Harrogate

Stayed 18th September 2018

We enjoyed our stay at the hotel and it was very convenient for the centre of Harrogate and we would have been happy to return at a later date, but, I think the charge for the car park at such a prestigious hotel was an absolute disgrace, we will not be returning.

Stayed 17th August 2018

Neither the window in the bedroom and the bathroom would fully close. The bathroom was invaded by wasps during the night because of this. I reported this to the reception when we went down to breakfast and asked them to to send someone to dispose of the dead wasps and to seal the window. When we returned from breakfast nothing had been done and when I mentioned it on checking out the receptionist said "I have mentioned it to house keeping!" The food was not good fish cake ice cold in the middle sent it back. In all the stay was a disappointing experience and not value for the amount we paid especially when a bottle of rosé Zinfandel knocks you back £23.

Stayed 27th July 2018

Lovely Hotel within a few minutes walk into Harrogate and plenty of parking in which you get a permit from reception free.the rooms are off a high standard.good breakfast selection.staf friendly and polite would definitely stay again.

Stayed 25th July 2018

Very pleasant, good value stay.

Stayed 25th July 2018

Ok hotel great location food fine service was good we would happily stay here again if you are expecting the Hilton or a modern hotel it's not for you loads of character which is what we like.

Stayed 22nd July 2018

Very enjoyable stay, the staff were very courteous and friendly, the Hotel was lovely and we would be happy to recommend this Hotel to others. Harrogate is a really nice place :-) we had the evening meal at the Hotel but the beef on the Sunday roast was a little tough, a little disappointing. Overall really lovely

Stayed 6th May 2018

The staff was extremely friendly. Very good dinner and excellent breakfast!

Stayed 1st May 2018

Lovely hotel set in lovely grounds away from town centre but close enough to walk there. Very clean and staff very polite and friendly. Rooms comfortable and breakfast had a good variety. Pity about the noise at the Function.

Stayed 23rd May 2018

Lovely stay would stay again

Stayed 9th May 2018

For an overnight stay in Harrogate we chose the Old Swan for price and location and were intrigued by the Agatha Christie connection. It is in a quiet part of the town but within a five minute walk of the centre. Parking is free but you have to get a permit from reception to put in the car. Unless you’re lucky enough to get a slot in front of the entrance the main car park is a bit of a walk. Reception staff were friendly and efficient as were the waiters in the splendid bar area serving excellent afternoon teas. Lift is antiquated but fits with the ambience of faded grandeur and it is quite a walk to some rooms. Our room, a twin overlooking gardens and new apartments, was comfortable but gloomy and in need of decoration. Bathroom was small but adequate. Where the Old Swan really scored was at breakfast, served in a grand glass ceilinged room. Cooked breakfast was freshly prepared to order and was excellent. Staff were friendly and efficient in bringing drinks and clearing tables. All in all we enjoyed our stay which matched our expectations at the price level

Stayed 17th May 2018

This hotel will always have a special place, we were fortunate to be given the room that Agatha Christie stayed in, and the link and story were a fabulous bonus. For me, the place gave me solace, peace, and a lovely historically connected environment to unwind in. It had eccentricities, quirks and foibles, lovely food, pleasant staff and reminded me of the Velveteen Rabbit, it was very real. I loved it. We had a great package that included afternoon tea, and evening meal, the food was lovely. If I ever need to hide-away I will follow Agatha's lead.

Stayed 21st May 2018

I really liked this hotel. Yes, there are squeaky floorboards, but it is an old hotel. Room was great, food was good. Taxis to the town were a bit expensive, but very friendly driver. Probably no need for mobile folks to have a taxi, but my companion is disabled, so she couldn't manage the walk. We were there for a Murder Mystery dinner, which was excellently performed and very enjoyable.