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The Queen at Chester Hotel, Chester

City Road, Chester, CH13AH, UK
The Queen at Chester Hotel, Chester The Queen at Chester Hotel, Chester 0330 028 3402 City Road Chester
83 out of 100% 29 votes


Facilities: swipe to see more
  • Free Wifi
  • Accessible Rooms
  • Lift
  • Pets Allowed
  • Walk-in Showers
  • Gym
  • Public Transport Nearby

The Queen at Chester Hotel in Chester City Centre has enjoyed many celebrities and dignitaries through its doors over the years including Charles Dickens, Lilly Langtry and Cecil Rhodes. 

Rooms & Facilities
Facilities: swipe to see more
  • Free Wifi
  • Accessible Rooms
  • Lift
  • Pets Allowed
  • Walk-in Showers
  • Gym
  • Public Transport Nearby

Number of Bedrooms: 218

Parking Spaces: 4

Steps into Hotel: 0

Check In Time: 3pm

Check Out Time: 11am

The Queen at Chester, BW Premier Collection by Best Western (formerly the Hallmark), is situated next to Chester Railway Station and is only a short walk from the Roman walls, historic sites, museums and the wonderful shopping experience of this great historic city.

Also referred to as the Queen Hotel Chester, this lovely hotel has been transformed in recent years; combing the wonderful architecture and tradition of this grand marque hotel with highly creative and contemporary design, guaranteeing all our clients a quite unique experience.

For hotel accommodation in Chester, the Queen Hotel Chester offers a great, flexible choice of bedrooms and suites, ideal for a wonderful stay. The quirky designs of the bedrooms enhance the original Victorian features and promise a ‘wow’ around every corner of this hotel with real personality.

Consider a truly memorable meal experience in the Kings’ Quarters Grill and Cocktail Lounge, where we will ensure you enjoy the very best of local and regional dishes. Enjoy afternoon tea in the magnificently restored Albert Lounge or perhaps a pre-dinner drink in the Waiting Room Bar – a themed cool and relaxing bar area where you can enjoy bar snacks and light refreshments at reasonable prices. All of this is waiting for you at the Hallmark Queen Hotel Chester.

The Queen at Chester Hotel offers great late deals and special offers on short breaks throughout the year.



tick TV
tick Satellite (Rooms)
tick Tea/Coffee
tick Trouser Press
tick Iron/Board
tick Toiletries
tick Hairdryer
tick Telephone
tick Room Service
tick Cots Supplied
tick Spa Bath in Bedroom(s)
tick Wifi
tick Bathrobes & Slippers
tick In room safe

Following a multi-million pound expansion and refurbishment, the Queens Hotel features an unparalleled choice of rooms in Chester to suit all budgets.

You can choose from one of these great range of en-suite rooms and suites:

Queen Classic
Reflecting the architectural heritage of the building, these comfortable rooms are located in the original Queen building and offer all modern amenities including free Wi-Fi, 100 channel digital TVs, hospitality tray and en-suite bath and shower.

Queen Executive
These rooms offer all the comforts of a classic room with the added touches for an enhanced stay. All rooms tell a story and the magnificent, new Victoria and Albert rooms pay homage to travel in a bygone age and feature in-room safes, iron and ironing boards, robes, slippers, and interactive technology sockets.

Queen Superior
Magnificent rooms either in size, outlook or style. In addition to the items available in Executive rooms, Superiors offer oversized beds, extra space and mood-enhancing quirks of style. These rooms include the fabulous new Virgins’ Row rooms, in the eaves of the original building, which are perfect for a romantic weekend away.

Queen Superior 4 Poster
Magnificent rooms either in size, outlook or style. In addition to the items available in Executive rooms, Superiors offer oversized beds, extra space and mood-enhancing quirks of style. These majestic 4 Poster beds add a romantic touch to a great stay.

Queen Suite
The spectacular Lily Langtree Suite is located on the first floor of the original building with views over the magnificent Baltic Exchange Gardens. Decorated in the traditional Victorian style, this oversized suite offers a separate drawing room and master bedroom with a super-king bed and extra-large bathroom. The luxurious private drawing room is perfect for personal entertainment and provides the most comfortable of relaxing facilities. This suite of rooms was the actual accommodation enjoyed by Lily herself on her many visits to Chester.

King Executive
These city-chic rooms are located in the brand-new Kings’ Quarters and offer state-of-the-art technology including digital mood lighting and climate control air conditioning. The bedrooms all follow individual royal themes and have been decorated by an internationally renowned designer using the very best furniture and fabrics. Bathrooms feature imported Italian fixtures and most offer separate tub and drench shower.

Emperor Suites
The best view in the city is on offer in these seventh-floor suites featuring a separate lounge area and luxurious, modern four-poster beds. The bathrooms boast separate drench shower and roll-top baths where you can lie back and soak in the bubbles while watching the state-of-the-art tile TV.

Bridal Suite
For the bride and groom who have just enjoyed a perfect wedding at the Queen. Our selection of beautiful suites boasts a wonderful period four-poster bed, a sumptuous deep bath for two along with a host of modern extras which you would expect.

Bar & Restaurant

tick Outdoor Dining Terrace

Kings’ Quarters Grill and Cocktail Lounge
Situated in the heart of Chester at the stunning Queens Hotel, they are proud to boast 2AA Rosettes and the biggest cocktail list the city has to offer.

The King’s Grill Chef, Alan Davies, has created the menu using the very finest ingredients sourced from small, independent, local suppliers.

The team promise an intimate and relaxed dining experience that offers something different to local and foreign patrons and ensures you enjoy a memorable food experience every time.

For those with pure food indulgence in mind, the KINGS’ international and seasonal-inspired menu is perfect for you.

Waiting Room Bar & Lounge

Nestling inside the hotel is the wonderful Waiting Room bar & lounge, serving a great selection of homely food with local drinks and cask ales. The menu is fresh with a great choice to tempt your taste buds. A truly relaxed and professional atmosphere awaits.

Albert Lounge

Sink into one of the wonderfully deep chairs and relax by the fire. The Albert Lounge at the Queen Hotel is famous for the delightful afternoon tea which we have been serving now for over 150 years.

Angela Parkin the lounge hostess will talk you through all the traditions of afternoon tea and help you to choose a tea to suit your mood. The scones are not to be missed!!


tick Fitness Suite
tick Beauty Treatments

Secret Sanctuary
Secret Sanctuary offers luxurious and relaxing beauty treatments at The Queen Hotel, Chester.

Open seven days a week the Sanctuary offers treatments to both hotel guests and Secret Sanctuary clients.

Gym Facilities

The fitness suite gives guests the opportunity to tone up as they wind down, with all types of cardio equipment at your disposal.

Location & Directions

Directions to the Queen at Chester Hotel in Chester

By Road: Leave the M53 at the A56 junction. Go straight on at Hoole roundabout, turn left at the main traffic lights heading for Chester Railway Station. Straight across at mini roundabout facing Station for the Hotel car park. The Hotel is direct across from the Railway Station. If approaching from any other route, just follow the signs for Chester Railway Station.

The hotel doesn’t have its own car park however it is very fortunate to have a car park literally next door.

Monday - Thursday the charges are £10 per 24 hours and Friday - Sunday £15 per 24 hours.

Alternative guests can travel by train as the hotel is simply a step across the road.

Notice Board

Hotel Notice Board

Car Parking
For hotel guests, situated next to the hotel is a pay and display car park. Details of costing and parking procedures are listed below for your information and are available in the car park. Please note that the car park does not belong to the hotel. Car parking spaces are subject to availability.

Guests who are staying at the hotel overnight receive a specially reduced 24-hr rate. Guests must enter their full, correct vehicle registration details into the terminal at the hotel reception to obtain a parking permit.
£10 per night Mon - Thurs
£15 per night Fri - Sun

Dinner inclusions:
Unless otherwise stated guests staying on a rate inclusive of dinner will receive an allowance of £30pppn towards food only. 

Things to See and Do
tick Walking
tick Horse Racing
tick Golf in Local Area


Liverpool FC (20 miles)
Everton FC (20 miles)
Warrington Wolves RLFC (15 miles)

Cities & Attractions

Chester Cathedral (0.5 miles)
Chester Zoo (2 miles)
Chester Amphitheatre (0.5 miles)
River Dee (0.5 miles)
The Rows (0.5 miles)

Chester (0.5 miles)
Cheshire Oaks - Britain's biggest designer outlet (5 miles) (7 miles)

For more information on things to see in and do in the area, check out our Destination Guide.

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