Marine Troon, Troon

Stayed 23rd September 2023

Had a really nice stay, good comfortable room and any issues we had were quickly addressed. Leisure facilities were great and we both had a treatment in the spa which was great. Food was good and tasty, only slight issue was we were not informed of 10% service charge before we gave a gratuity. I believe however that there is a bill going through parliament at the minute concerning the legalities of this issue, considered to be a hidden charge.

Stayed 25th September 2023

Fantastic hotel everything about it is great we stayed in a twin room was spacious well equipped with the things you need lovely crystal glasses and designer toiletries spotlessly clean the food was great dinner their was plenty choice on the menu and the same with the breakfast in the rabbit restaurant we had a speedy check in as we arrived early as our room was ready staff at reception and in the restaurant and Cameron the consier were so helpful nothing was a bother to any of them so made our stay a pleasure over all we were given exceptional service bye them all so would definitely go back again and highly recommended to stay hear for nice relaxing break just a walk from the beach lovely where the hotel is situated

Stayed 14th September 2023

The room was very small corner room. The hotel generally is in very good condition. Staff are friendly and efficient. Leisure centre is very good. Food was ok.

Stayed 1st September 2023

Room was filthy and hairs everywhere. Hair dryer didn’t work. Asked for new one but told there was none. Had a horrible view of a carpark, £200 a night to hear deliveries coming in. Breakfast was super and staff are lovely.

Stayed 31st August 2023

I came here for an overnight with my sister, we had an excellent stay, rooms were spotless and everything we needed included, staff were second to none , so friendly and caring, food was amazing , I would definitely recommend this hotel to everyone and hope to stay here again very soon

Stayed 28th August 2023

Enjoyed our stay at Marine Hotel Troon. Lovely Hotel nice staff nice settings.

Stayed 27th August 2023

Currently waiting on a response from the operations manager. Disappointed with the overall experience, had to get concierge to close bedroom window as it was stuck/left open prior to accessing room, phone in room wasn't working so had to go to reception to complain, dog treats on the floor of the room after checking in, paw prints all over full length mirror, snot on the wall, unsure if room was even cleaned prior to check in. Not what you expect for a night away in a 5 star hotel

Stayed 11th August 2023

We returned to the hotel after its refurb and it was so lovely. Staff were excellent, food really lovely such a nice atmosphere. Room was a bit on the small side but still lovely and clean. Breakfast wasn’t great in the morning shortage of items and only scrambled eggs but dinner was lovely the evening before.

Stayed 12th August 2023

Just back from an overnight at Troon marine and we’re really disappointed. We payed a supplement for a nicer room when we got there u could hear the extraction fan which was loud we eventually moved room but not the same as the one we had but it was quieter so we took it . From there we just felt uncomfortable with staff and atmosphere ! Not what you should expect from a hotel like the Marine . My husband tried to explain to the staff at night how he was feeling and they couldn't care and were not interested and answering back . Absolutely shocking !!! Catherine and dean were great but the staff at reception last night was shocking and that should never happen . The rooms were not spotless and dinner was ok . When you come to a hotel like this u definitely don’t expect that !!

Stayed 9th August 2023

Lovely hotel, the room was very warm and the bathroom towels a bit shabby. Breakfast was good but the coffee was terrible. The dinner menu was very limited. We had ice cream and sorbet for dessert on the first night, 3 scoops in a bowl, presentation was lacking for a five star hotel.

Stayed 6th August 2023

we had a lovely stay room was really nice . lovely bay window we sat at looking at the lovely view.

Stayed 6th August 2023

Lovely hotel great location . We had lovely spacious room made to feel very welcome and relaxed, treatments were great in spa we relaxed too, only disappointment was the jacuzzi wasnt working which was an important reason why chose to go there. Food was lovely although no choice in type of egg at breakfast. Staff friendly and helpful

Stayed 16th July 2023

We had a lovely stay at the Marine Troon hotel. Upon arrival we were allocated a complimentary upgrade to a Marine double room with a partial sea view (from a Classic double). The room was spacious, large windows, and a great view of the golf course and the sea. We used the swimming pool, jacuzzi, steam room and sauna - which was all great, clean and tidy. All staff that we interacted with were extremely pleasant and a great asset to the hotel. Dinner which was lovely (2 courses) was included as part of our offer. Food is expensive and there is a 10% service charge automatically added to everything! I rated the food as a 7 due to the buffet breakfast. It wasn't very warm and I felt the selection could have been better. Although scrambled egg was included in the buffet, if you wanted a fried or poached egg you had to order this in advance and there was a bit of a delay in this being served to your table. Overall, we had a great stay and I would return - but only if I could get the same deal again as this hotel is very expensive! Thanks to myhotelbreak who really do have some great offers available. Where can we go next?

Stayed 23rd June 2023

One night stay. The hotel and rooms are beautifully decorated, great attention to detail. The staff were very welcoming and friendly and the checkin process was quick and easy. Our room was warm and stuffy, even with the windows open. I expect this would be quite uncomfortable on warmer days. The room could be cleaner, there were a few areas that could do with a touch up and general repair/care. The soundproofing is poor, we could hear other guests in the hall and in rooms which isn’t great. As well as this there is live music in the bar until late, we could hear when trying to get an early night. The restaurant is lovely, great views. Dinner was pleasant, although the staff didn’t seem to be very experienced or know much about what was included in the dinner rates. Breakfast was standard continental options along with hot food. We had the full Scottish, this came out very quick and on very hot plates. I assume the breakfasts are sitting ready and waiting under heat lamps which is very disappointing. I would expect these to be made to order. The pool and spa area is small, however very quiet so not a major issue. No straighteners to style hair - again disappointing. Overall a beautiful hotel and pleasant stay, however I did expect a little more luxury

Stayed 2nd June 2023

Lovely hotel in the perfect setting - views are incredible. Room and en-suite were lovely. The service was great, staff were very welcoming and friendly, especially upon checking in. We ate in The Rabbit restaurant and the food was fantastic. Also used the spa facilities - the treatments were great but the facilities, in particular jacuzzi pool could do with an upgrade. Will definitely be back.

Stayed 31st May 2023

Room was okay, service very good especially in the restaurant and the food was excellent

Stayed 25th May 2023

Beautiful stay in a beautiful hotel

Stayed 11th May 2023

Second time at this beautiful hotel & upgraded room with sea view, thank you, room beautiful, staff were fantastic, leisure facilities lovely, disappointed with meal(was in with offer) but would go back but use Seal restaurant.

Stayed 11th May 2023

Great stay and a beautiful hotel. All staff were exemplary. Spa & facilities were first class, and food and drink options were great. All in all a wonderful stay.

Stayed 18th April 2023

Excellent staff, food and decor, I would definitely recommend it and even try a wee spa treatment

Stayed 30th March 2023

Can't believe I could not have potatoes with my dinner. A bit down market to only offer French fries.

Stayed 29th March 2023

Not a great start. I phone a month before arrival to ask if there were any ground floor rooms as I walk with crutches told No they don't do ground floor but have lifts. The room we got was the furthest room possible away from the lift. After a phone call and paying extra we were give room close to lift. After this we found the stay excellent. All staff excellent very courteous and an asset to this beautiful hotel.

Stayed 23rd March 2023

An excellent stay in this beautiful hotel. The refurb is very stylish. Staff very attentive and helpful.

Stayed 24th March 2023

Hi, Excellent hotel and facilities and would have no issue in re-booking again in the future!

Stayed 17th February 2023

Lovely old but classy hotel, we were lucky enough to be upgraded to a suite. We did not eat have dinner in the hotel but breakfast although plentiful, continental and cooked, the cooked breakfast looked as if it had all been prepared earlier and then served reheated and the coffee was far too strong and not hot! Did visit the bar which was busy with a good singer on but the prices are extortionate £8 for a gin and soda plus a 10% service charge is added which I didn't notice as I would have refused to pay! Overall a lovely hotel in a great setting a good walk away from Troon town centre only real complain was the bar prices!