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Macdonald Forest Hills Hotel & Spa, Aberfoyle

Kinlochard, Aberfoyle, FK83TL, UK

Guest Reviews

Overall Guest Rating

79%

cathy coupar said...

37 %
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50%
50%

Stayed 17th March 2024

Although be were told to go to first floor , room was actually on third floor in eves of roof. There was an extremely dangerous large step into the room, which , although there was a message on door , I missed and fell into room. The room was dull and not well lit even when lights were on The bed was set into the eves , so every time my partner got out of bed he banged his bed. I had a bath and needed up banging my head too. Tried the pool in afternoon to easy my aching bones after my fall but jacuzzi was off, chemical imbalance. Tuesday’s breakfast was a joke, waited 30 mins for plate of porridge , which was full of salt.After approx hour and asking repeatedly about our cooked breakfast, it had not appeared. Eggs Benedict arrived with bacon not ham as offered on menu. My partner had had enough and we left. Really disappointing weekend away

Derek McRae said...

64 %
50%
60%
80%

Stayed 20th February 2024

Was overall relatively happy until my main course (chicken) was over cooked but still charged for it. Rooms are very dated and paintwork around hotel is very dated and needs freshened up.

fiona gray said...

70 %
70%
70%
70%

Stayed 30th March 2023

Hotel in stunning peaceful setting with great views over gardens and loch, room 309 car park view ?? though room nice enough, large comfy bed, thougable to sleep due to noise of air vent fans running all night, reported to reception and was informed few people have mentioned it so avoid this room if you can. Restaurant views stunning , food nice though a bit on the pricey side, £25 allowance didn’t cover amount for 2 courses. Had a nice stay all be it a sleepless night.

jayne ballantyne said...

80 %
70%
90%
80%

Stayed 21st March 2023

Was a great stay the hotel was beautiful, and the leisure facilities were great after being out in the cold. The location was great with beautiful views. The £25.00 toward the evening meal doesn't stretch far on the menu as only the garden restaurant was open and the choices were limited although the food tasted great and breakfast was cooked to order, there was a supplement for some breakfast items as well

Jennifer Gilchrist said...

84 %
70%
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90%

Stayed 22nd February 2023

Had a lovely stay at Macdonald Forest Hills Hotel. The hotel itself is a bit tired but that aside it was clean and the food was lovely. We used the swimming pool and changing area is rather run down; we were provided with towels but I wish I had brought my own.... they were very worn. The swimming pool area is adequate but we felt it was in need of a good deep clean.

A guest said...

50 %
90%
0%
60%

Stayed 20th February 2023

The room was very comfortable but it would be good to have a nightlight in the bathroom. The light would disturb the other person during the night. Our room was not serviced during our stay. It was too late to do anything when we got back. We did get supplies from reception. The service charge was removed at checkout. The food was very highly priced and if not for the £50 it would have too expensive.

brian Murray said...

77 %
80%
70%
80%

Stayed 29th January 2023

The deal of bed breakfast & evening meal with wine is worth it , however please be prepared to pay inflated prices for a basic meal and wine . The 25 pound towards dinner only covers your main meal. Small portions with a little gem leaf for veg ( although nice food) . The drink prices are ridiculous and that's why people don't spend too much time at the bar. The breakfast was lovely and breakfast staff really nice . The facilities not good - the spa if you can call it that, needs money spent . The sauna is not hot enough , the steam room is smelly and the jacuzzi is hilarious. My bath at home is bigger . The staff are lovely though. The front of house staff that we encountered need some training on hospitality, sour faced and unhappy . We didn't get in to our room until 3.25 due to an issue with locks. No apology, no offer of a drink as we waited. Checkout staff much nicer but didn't ask us how our stay was ( they probably knew most people not happy) all in all , we don't feel we would come back for the facilities, but the location and our bedroom was really lovely - spotless clean - could be a beautiful hotel with some money spent on facilities and better front of house staff . Our deal of £149 ended up costings £210- plus another £44 for 4 drinks so £254 - not a great deal at all .

A guest said...

64 %
30%
80%
80%

Stayed 29th December 2022

We had a good stay but the hotel was very cold. Our room took all the time we were there to get warm. The pool was really cold the public areas were chilly.

anne hughes said...

90 %
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90%

Stayed 28th December 2022

Beautiful location, lovely room, very helpful staff, great facilities, delicious food. Will definitely be back and would highly recommend ?

A guest said...

77 %
100%
60%
70%

Stayed 29th December 2022

Didn’t have our booking on arrival but room we got was perfect but hotel was very under resourced and had no jam for breakfast nor avocado which was on menu

ISABEL MCNULTY said...

100 %
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100%

Stayed 5th December 2022

We had a lovely overnight in this beautiful hotel our deal was Bed Breakfast bottle wine in room, breakfast was very good weather beautiful, view from dining room was stunning watching sunrise, staff very helpful.

A guest said...

90 %
90%
90%
90%

Stayed 4th November 2022

The room was great - very comfortable and clean, check in was quick and staff friendly. Food in the restaurant was great although the wine is hugely overpriced. Breakfast was a bit disorganised; no milk jugs for tea, no plates initially for continental items. Spa is great, it was nice and quiet when we were there, had a fabulous massage and facial, facilities and location lovely

Andrew Tait said...

94 %
90%
90%
100%

Stayed 2nd November 2022

We enjoyed our short break to this hotel, weather was the only thing that spoiled it. It rained most of the time we were there. Our room was very nice. Only one complaint we were on the top floor with quite a few stairs to climb. The food was great along with the service from the staff.

Andrew Tait said...

94 %
90%
90%
100%

Stayed 2nd November 2022

We enjoyed our short break to this hotel, weather was the only thing that spoiled it. It rained most of the time we were there. Our room was very nice. Only one complaint we were on the top floor with quite a few stairs to climb. The food was great along with the service from the staff.

Tom EADIE said...

100 %
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100%

Stayed 20th October 2022

Hotel was excellent and staff were extremely helpful and pleasant. Absolutely delighted with our room and the view was spectacular.Food was great. Would highly recommend.

Billy Hare said...

100 %
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100%

Stayed 19th October 2022

Fantastic staff hotel room fantastic loved it will be back

Brian Jack said...

80 %
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90%
60%

Stayed 18th October 2022

Had a lovely stay view from room was amazing staff very helpful and friendly will definitely come back but will stay longer could do with a few more vegan options on the menu we both enjoyed our stay thanks

Paul Larkins said...

84 %
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100%

Stayed 30th May 2022

I stayed at the hotel in March 2022. The food was excellent. I have never been so disappointed with the quality of food. I would love to have a conversation with the general manager. He was no were to be seen.

daniel callaghan said...

64 %
90%
50%
50%

Stayed 27th May 2022

Great location and beautiful hotel but the service let it down

Susan Thom said...

80 %
80%
80%
80%

Stayed 17th May 2022

A very pleasant two night stay. Menu a bit limited in restaurant but food was very well presented and most enjoyable. Would consider further visits.

James McFadden said...

80 %
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60%

Stayed 13th May 2022

Love the hotel, stunning views, lovely room and friendly staff

James Dunne said...

100 %
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100%

Stayed 20th March 2022

Fantastic Break at the Hotel. We were there celebrating our Ruby Wedding Anniversary. The Hotel is set in Beautiful Grounds overlooking Loch Ard. TheStaff from Reception, Restaurant, Bar and Leisure Facilities were excellent. The room we were in had fantastic views. The Food was beautiful. The only downside was the prices of the Alcohol

Julie Denholm said...

100 %
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100%

Stayed 16th February 2022

Fantastic stay. Room was lovely and the food 1st class.

geraldine hilling said...

87 %
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90%

Stayed 30th October 2019

Great location beautiful walks around the Loch. We ate in the restaurant on first night as we had £25 each towards meal it was expensive but excellent food and wine room modern clean facing car park but quiet slept well had a few minor issues with housekeeping no bottled water in room not enough towels left after cleaning but reception sorted this quickly. Hotel situated 4 miles from aberfoyle this is were the closest shop pubs and restaurants are

karen wood said...

60 %
60%
50%
70%

Stayed 15th March 2019

We had a lovely stay, unfortunately their was a problem when checking out regarding an overcharge. Having contacted the hotel by telephone they advised I email the general manager regarding the problem. I did this but had no reply which is very disappointing.