Overall Guest Rating90%
Overall Guest Rating90%
karen napier said...
Stayed 8th March 2019
Great location, food and rooms were excellent and staff were so friendly and helpful. All added together made a great weekend for 1 guy and his 5 sisters. Thank you all.
Rose Sheridan said...
Stayed 22nd October 2018
Very enjoyable stay at the North West Castle Hotel. Spacious room, very clean. Lovely food and good variety for breakfast. Staff were very friendly and attentive. Would stay here again.
A McAndrew said...
Stayed 6th August 2018
Very friendly staff who could not do enough for you. Room very good and food excellent.
Angela Maloney said...
Stayed 17th June 2018
We had a very enjoyable stay here, hotel was spotlessly clean staff made us very welcome, we made use of the leisure facilities. food and service was spot on, we will definitely back and highly recommend this to others.
mary mclean said...
Stayed 8th August 2017
Had a lovely overnight stay at the north west castle hotel only downside was balcony was shared
Margaret Houston said...
Stayed 19th November 2016
Disappointed with leisure facility, sauna not working and jacuzzi had cover over it. Was not aware of this until I came out of the pool. Bath hoer tap seized and therefore could not use the bath
Laura Browning said...
Stayed 5th October 2016
Lovely stay,hotel staf very nice,good size room , good sized pool and breakfast and dinner in hotel is 1st class,will return again soon.
Jim Adair said...
Stayed 26th September 2016
We were greeted with a very warm welcome and this attitude continued during our stay, all staff were very helpful and were prepared to go out of their way to make sure that we were well catered for. The food was of excellent quality and the portions were just right. I would certainly recommend the hotel to my friends and family and I will make a point of visiting again if in the area.
john molloy said...
Stayed 16th July 2016
Great hotel staff very friendly and helpful rooms great
D Feeney said...
Stayed 1st July 2016
We were there last weekend, on arrival we asked for a sea view and the staff were very accomodating and we got a room with a sea view plus a balcony facing the harbour.food and staff great and also had the pleasure of meeting the owner Mr McMillan, he very happily showed us round the curling rink and all the many trophies that had been won over the years all very interesting. We will certainly be back in the future,... The only down side our car was damaged while parked up in car park by a massive bus trying to manoeuvre.park well away from exit.
A guest said...
Stayed 27th May 2016
once again a very nice 3 course evening meal and a lovely breakfast the following morning
Dorothy Coupar said...
Stayed 11th April 2016
Stayed here with my husband and another couple The hotel is lovely rooms are spacious, comfy beds, courtesy tray and lovely bed linen and fluffy towels Staff very friendly The food was excellent plenty of choice at breakfast and dinner The pool and hot tub was a great asset after a busy day out Will definitely return
J Tansey said...
Stayed 31st January 2016
Thoroughly enjoyed our stay. Friendly staff who were extremely helpful
Elizabeth Gray said...
Stayed 28th November 2015
Nice room overlooking the sea. Great breakfast!
graham nisbet said...
Stayed 23rd September 2015
Arrived later than expected, the receptionist was very helpful. Nice big bedroom with lots of space
Robert Burns said...
Stayed 12th September 2014
We had a very enjoyable stay, excellent food, service and all very reasonably priced. Staff were all fab,helpful and courteous. Would consider visiting the hotel again. Well done North West Castle..keep up the good work!
E Hunter said...
Stayed 6th September 2014
Rooms and hotel are dated. Spa area you would not use. Hotel staff and food excellent. I would not book again or recommend this hotel until it was upgrade.
Pauline Cross said...
Stayed 30th August 2014
The hotel is a little old fashioned and a bit dated,but very clean and comfortable. We had a suite which was large and had all the amenities you'd expect, with amazing views over the ocean. The staff were very friendly and welcoming. We had dinner at the hotel, which was very good indeed, great selection and of a high standard. They offered a cheese board on the dessert menu, which is unusual these days! I was over the moon,delicious. Overall well worth a visit.thank you Classic Britain.
William Simmons said...
Stayed 5th August 2014
Nice hotel but looking a bit tired
Ralph Douglas said...
Stayed 5th August 2014
excellent stay, hope to return in future
Catherine Boyle said...
Stayed 20th June 2014
Excellent stay food good nice room and ideal for our dog with the lift and the egg fridge a real bonus for our diabetic dog. The staff were very pleasant and helpful.
Joseph Donnachie said...
Stayed 31st May 2014
Had a great stay
Mrs Davison said... Hotel has replied
Stayed 24th May 2014
wonderful time from beginning to end v friendly staff food good would definitely go back again and would recommend to others have a very nice room and terrific views
Thank you very much for your very kind comments. We look forward to welcoming you back to North West Castle in the future.
Yvonne Hagen said... Hotel has replied
Stayed 9th May 2014
A very enjoyable stay at North West Castle. Room and facilities were good and staff helpful. Food was excellent. Very good value for money and a great base from which to explore this part of Scotland.
Many thanks for your kind comments, it's always nice to receive good feedback. We look forward to welcoming you back to North West Castle in the future.
Rodney Marshall said... Hotel has replied
Stayed 13th April 2014
We had a fantastic 3 night stay here in April. The hotel seems to pride itself on its service and the staff cannot do enough for you. There was a different 3 choice starter and main course each night with a bowl of soup thrown in for good measure. There was also no problem in modifying some dishes to accommodate our 10 year old daughter. Service was prompt and you retired to another lounge after your meal to have your coffee and tablet(yummy). We were fortunate to be there while the curling rink was still open and the instructor was extremely helpful to us as we were absolute novices. Our room was amply spacious and the bathroom was well fitted out. The only negative I would say is that because of the age of the hotel, it gives the impression of being a little dated and in need of modernisation. It has high ceilings and the high window dining room gives great views over the bay. It doesn't need major investment, just a wee bit of sprucing up here or there. I would fully recommend this hotel and if the service and quality of the food in the other hotels in the group is the same then we cannot wait to stay with them again.
Thank you for your very kind comments. It is always nice to hear good feedback from our guests. We look forward to welcoming your family back to North West Castle in the future.