North West Castle Hotel, Stranraer

Stayed 1st October 2025

A few minor issues when we arrived with our room. These were rectified fairly quickly. Overall a great stay and good food.Watching the curling was an added bonus especially from the warmth of the bar.

Stayed 7th August 2025

My stay at hotel was great m,staff were so pleasant and helpful,will use hotel again.

Stayed 16th April 2025

Great hotel, great room, great staff and dinner was brilliant.

Stayed 23rd March 2025

Couldn't be faulted highly recommend! All staff friendly pleasant and helpful Room very spacious spotlessly clean bed very comfortable Dinner a la cartè menu good choice delicious and reasonably priced . The decor isn't 'modern' but very tasteful.

Stayed 8th March 2025

Stayed in this hotel on previous occasions for business so knew what to expect. It's listed as a 3* hotel and it's very good, I mistakenly ticked for a twin room rather than a double when booking, asked reception if it was possible to swap which they did, giving a front facing room with a view which I assume would have been slightly more ...going by the 'room type' when booking. Some of the rooms are a bit dated, which is reflected in the price. I booked the DBB option which was a £30 voucher per room, to spend on food/drink, to be honest, this would only cover the cheapest main meal for two people and nothing else, but not complaining as it was a total of £124 for two of us. The food prices are reasonably priced and a good selection to choose from in the main restaurant. The staff were very pleasant and went out of their way to accommodate, had a good night in the Curling bar where evening entertainment was in full swing. All in all, it was great value for money and will certainly look to book again on a similar deal.

Stayed 21st February 2025

Had a lovely break here with all the family. Nothing was too much trouble, food was great.

Stayed 18th February 2025

Stayed in a suite with balcony, very spacious. Clean. Decor dated, but ok. Nice big comfy bed. Stayed in winter, but would be much better in summer, only stayed night, but really enjoyed it. Breakfast very good. Would go back.

Stayed 15th January 2025

This has become our favourite hotel break over several years, the staff from Manager Ian, Deputy Helen, reception, restaurant and room attendants all very obliging and friendly nothing is a problem and the food is delicious, compliments to the catering staff as well.

Stayed 4th October 2024

Hotel very good food fantastic staff friendly

Stayed 2nd August 2024

Very dated and shabby hotel. Rooms slightly grubby, 1970’s furniture and carpets. The main dining room looked nice, but we didn’t get to eat there as we had dogs with us. The lounge where we ate didn’t have any windows, we didn’t even get a tablecloth. Some members of staff were good, but quite a few obviously didn’t want to be there. Would not recommend and would not stay there again.

Stayed 21st July 2024

Well another great time we had.Took my Daughter and 2Grandsons they had a fantastic time.Swimming and Games Room gave them plenty to do. The Staff are amazing right down to the cleaners.?

Stayed 3rd May 2024

Overall, the hotel is a bit tired and in need of upgrading throughout. The staff were lovely and the temperature in the jacuzzi and swimming pool are better than any other hotel we have stayed at.

Stayed 26th April 2024

Staff very friendly & helpful. Unfortunately although “dog friendly” we were not allowed to take the dog into the bar.

Stayed 22nd April 2024

Nice base for visiting the area. Nice large room, clean and in good decorative order. Much of the furnishings are very dated and unfortunately the view from our window was just of a corrugated roof. Ate dinner in the restaurant, food was good and great service but couldn’t even get a main course each for the £30 voucher. Cooked breakfast was waitress served as was tea and coffee. Helped yourself to fruit juice, cereal and toast. Friendly, welcoming staff. Efficient checkin and checkout

Stayed 12th April 2024

Yet another great break at this lovely hotel with very friendly staff and lovely meals, we were at Neil Diamond tribute night which was superb with a great act, fabulous DJ and of course more friendly locals. Special mention to manager Ian and his lovely deputy Helen not forgetting Mo the barman as well as reception and catering staff especially the chefs? As the saying goes credit to the team who run this lovely hotel. We’ll be back soon

Stayed 12th April 2024

I remembered NWC Hotel as being a social and welcoming place years ago. This was the main reason why I chose here. But not if you have your dog with you! It says it’s a dog friendly hotel - oh no it’s not! Dogs are not allowed anywhere except in your room. This literally means from your car to your room. We had dinner on the first night in a large cold room on our own, no atmosphere. We then ventured into a room off the lobby where we thought we could have a drink. (Dogs not allowed in the bar) but no, we were told ‘no dogs allowed here’ we were shrugging our shoulders and saying goodbye to the couple we were chatting to when Mr Donnachie appeared and told us, no dogs allowed here, if we don’t move, we would have to leave the hotel! I was gobed! I’ve never been spoken to in that manner in any hotel before. This is obviously a not dog friendly hotel and, that’s entirely up to the hotel but please don’t say it’s dog friendly. The member of staff who stood out and went over and above her duties and was kind and helpful was Yvonne, she was lovely, Mr Donnachie (the manager) needs to take a leaf out of her book.

Stayed 8th April 2024

This is a great hotel, the staff are very pleasant and friendly. The food is excellent and has a varied menu. There is a games room and swimming pool and sauna. Lots to do without going out in the rain. Would definitely recommend you stay there. It has a long history to explore if you’re interested. Will be going back again soon.

Stayed 7th April 2024

Staff welcoming on arrival when checking in which was very quick and easy. Hotel room was very large, bathroom outdated but room and bathroom clean and tidy. We are in restaurant both nights as well as having drinks in the bar where service was attentive and food very tasty. Breakfast both mornings went down nicely, buffet could be better with more variety.

Stayed 14th March 2024

Had another great stay in Stranraer. Lovely big room and all the staff were friendly and helpful, they are a credit to the hotel. We'll be back soon

Stayed 11th March 2024

We had a lovely stay at the hotel and the food was really lovely. Alcohol was a bit pricey but as we are not big drinkers we accepted that. The staff were lovely and very helpful and so we would not hesitate to recommend it.

Stayed 19th February 2024

Very pleasant staff. Meal in restaurant was excellent. Room very clean. Hotel furnishings slightly outdated but it is an older hotel so not out of place.

Stayed 14th February 2024

Staff were very attentive and helpful room was clean and tidy and comfortable had breakfast and dinners which were well prepared and tasteful will use hotel again

Stayed 12th February 2024

Room was possibly the worst I’ve ever stayed in. Really dated furniture and toilet Room was cold only one radiator working no the following morning I do wonder had I booked direct with the hotel if we would have received a better room, perhaps the discount given by my hotel means you are given rooms that are not as nice

Stayed 4th December 2023

The Hotel was absolutely spotless and a well maintained inside decor I like old fashioned but in great condition… one complaint was our room was absolutely freezing no double glassing and one small radiator…the window was actually blowing back and forward with the wind….Dinner was lovely, well presented and served well by the staff…the breakfast not so good … Lorna Gilluley

Stayed 1st December 2023

Very enjoyable break Lovely room ,very comfortable bed Food was excellent Staff were great Would certainly recommend this hotel Will be back