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Leonardo Royal Hotel Glasgow, Glasgow

80 Jamaica St, Glasgow, G1 4QG, UK

Guest Reviews

Overall Guest Rating

88%

A guest said...

54 %
10%
100%
50%

Stayed 11th February 2022

I would pay more money for a better hotel honestly was not very clean, booked a double room valentines night got a room with single bed and a queen. The staff are great though no complaints its just a bit grubby looking. One of the lifts sounds like it's out of final destination and the lifts don't look like they ever get cleaned in post covid environment you would think a deep clean happens at least occasionally but the rooms, halls lift all just look grimey. The bar is lovely though. Breakfast was freezing noone wants cold beans, eggs, browns etc if they use a hot plate to keep stuff warm it does not work. It's a great location central glasglow close to everything but yeah have stayed in yotel etc and that was much nicer for not much more money. Kind of a let down.

fiona lochrie said...

70 %
70%
70%
N/A

Stayed 12th February 2022

We found the room quite cold. The heating does not seem to be switched off in the morning. The shower was also cold. Hotel is in a good location.

A guest said...

90 %
80%
100%
90%

Stayed 11th February 2022

Superb deal, great value. Staff very friendly and helpful.

Pamela Beveridge said...

87 %
80%
90%
90%

Stayed 29th January 2022

Great deal for short stay in Glasgow, pleasant staff clean & comfortable room, great breakfast.

graeme bolton said...

84 %
90%
80%
80%

Stayed 15th January 2022

Very lovely hotel room was spotless very clean ,staff were very helpful and breakfast was really good.definitely stay again

William Stephenson said...

84 %
70%
100%
80%

Stayed 22nd January 2022

Very nice hotel in a great location. Central to all Glasgow has to offer. Great value for the price. Will definitely be back.

Mary Kelly said...

97 %
100%
100%
90%

Stayed 22nd January 2022

Lovely hotel, well situated. Staff friendly and good value. Only slight negative being vegetarian not many hot food items on breakfast menu. Had porridge and toast so didn’t go gry.

leslie crawford said...

70 %
90%
60%
60%

Stayed 18th December 2021

Great location next to all shops, bars and travel, room was big and spacious loved our stay, only let down was not all lifts running so had to use stairs and there was no black pudding at breakfast

Mary Kelly said...

100 %
100%
100%
100%

Stayed 10th December 2021

Great hotel, well situated and spotless.

A guest said...

90 %
80%
100%
N/A

Stayed 4th December 2021

Had a lovley overnight here

patricia mcmillan said...

60 %
10%
80%
90%

Stayed 4th December 2021

Enjoyed my overnight stay at jury’s inn right beside everything room was basic but fine.the deal we had was well worth the money £79 overnight stay bottle of wine and a lovely breakfast would definitely recommend this hotel.

paula Roseblade said...

100 %
100%
100%
100%

Stayed 20th November 2021

This hotel was excellent value for money. Immaculately clean, welcoming staff and an excellent buffet breakfast. The hotel was in perfect location , central to everything .I would absolutely recommend this hotel. Thank you for a great stay.

Freda Watson said...

80 %
80%
80%
80%

Stayed 19th November 2021

We had a very enjoyable stay. Great location and breakfast was very good.

A guest said...

90 %
100%
90%
80%

Stayed 16th October 2021

Room clean efficient check in and out only issue was lack of masks worn by numerous guests including large party at breakfast all not wearing masks

Callum Smith said...

90 %
80%
100%
N/A

Stayed 1st October 2021

Room was cold even with heating on continuously. Never had breakfast Staff lovely . 80 quid deal was ?

A guest said...

75 %
80%
N/A
70%

Stayed 25th September 2021

We were happily given different rooms away from the party floors as it was very busy with stag and hen do’s and football fans, which was appreciated. We didn’t get our bottle of wine in the room as part of the deal and breakfast was buffet downstairs not in the room as stated but we didn’t mind that.

JOANNE ROBERTSON said...

87 %
80%
90%
90%

Stayed 19th June 2021

Lovely hotel, very central, good food, staff very friendly

A guest said...

64 %
90%
70%
30%

Stayed 12th May 2021

Booked a 2 night stay which included dinner on first night, bottle of wine and breakfast both mornings. Dinner was a huge disappointment, very bland and both courses tasted as though they had been frozen and reheated. Certainly not "gourmet" as advertised. We were presented with a bill for dinner on the night, we explained it was part of the booking which they accepted. We were again asked to pay for dinner when we checked out, I had to show the booking email as proof. Breakfast was a continental bag delivered to the room, and a hot roll, which was hard when we collected it. Room was not serviced on second day. Would not stay again

L McConville said...

94 %
80%
100%
100%

Stayed 3rd October 2020

The stay was very pleasant great food staff can’t fault it

Frank McAdam said...

100 %
100%
100%
100%

Stayed 26th September 2020

My wife and I had a fab time celebrating my birthday and our wedding anniversary. The staff were fantastic from when we arrived till the day we left. A big thanks to David who went the extra mile during our stay. and not forgetting Chloe who arranged our table for dinner.

Amy McCallum said...

97 %
100%
100%
90%

Stayed 25th September 2020

The hotel was brilliant and made us feel very comfortable with the sanitizing and social distancing. We were upgraded to an executive room for our anniversary which was brilliant. The man at reception who checked us in/out and served us at dinner could not have been more helpful and polite. The bed was so comfortable and the breakfast set up due to COVID was great. Overall, a brilliant stay.

gemma johnson said...

57 %
80%
80%
10%

Stayed 9th September 2020

Hotel was clean and well decorated. Staff were friendly and welcoming. Dinner was very disappointing, only able to eat at the bar - and menu was minimal with very little choice, food was clearly frozen and not fresh. Would not recommend staying on DBB package.

mary mclean said...

100 %
100%
100%
100%

Stayed 6th September 2020

Love hotel great staf well organised re safety with covid

Douglas Yule said...

87 %
80%
90%
90%

Stayed 4th September 2020

Staff very pleasant and friendly close to car park and city centre. Our deal included dinner on the first night food was very good. The only down side was the continental breakfast not everyone likes muesli so maybe an alternative would be good and the pillows were far to hard.

Sandra Jamieson said...

0 %
N/A
N/A
0%

Stayed 5th September 2020

Very disappointed in the hotel. The restraint was closed which we were not advised until we arrived. We were booked for dinner bed and breakfast. We had to eat dinner in the bar area on a reduced menu the food was not pleasant at all. The breakfast was to be delivered to the room but instead we had to go down to reception in the mor I g to pick breakfast up which consisted of a breakfast roll of your choice which was cold. We did not have a good experience considering we were celebrating our 1tth wedding anniversary. We definitely would not return to this hotel