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Braid Hills Hotel, Edinburgh

134 Braid Road, Edinburgh, EH106JD, UK

Guest Reviews

Overall Guest Rating

82%

Gillian MacDonald said...

87 %
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Stayed 14th March 2024

Had a lovely two night break. The staff at the hotel were friendly, approachable and nothing was too much trouble. Would definitely stay again.

Sarah REYNOLDS said...

60 %
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Stayed 24th January 2024

First visit since takeover not the same high standards as Best Western. Bar prices very high e.g £6.50 for a pint of Tenants Lager my opinion outrageous even for a hotel. Breakfast was not as good either fresh fruit obviously days old etc. Don't imagine returning pity used to enjoy my stays at Braid Hills. Also the radiators needed bleed only heat was at bottom of radiators.

A guest said...

100 %
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100%

Stayed 15th December 2023

My friend and myself had a great overnight stay at the brays hills hotel. The staff were excellent each and every one of them. The party night was amazing the meal fantastic just an absolute blast. Will definitely stay here again and book through my hotel break . Com

Janey Morrison said...

10 %
10%
10%
10%

Stayed 8th December 2023

Very poor experience- hotel dated and in need of upgrade.food tasteless .party nite awful and bedroom smells of smoke terrible

M McManus said...

87 %
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80%

Stayed 27th November 2023

On arrival at the hotel we were welcomed by Leanne, who instantly made us feel welcome. The reception area is well kept and cosy. On entering our room we were pleasantly surprised by the size, and it was spotlessly clean and warm. As with some of the older hotels, there were some areas that needed attention. There was no noise from the busy street outside. We both had a fantastic night’s sleep. There was a great choice for breakfast (maybe add square sausage!!) Its car park is a great size. There’s a bus stop right outside that goes into Edinburgh City Centre . We will definitely be returning ?

Maureen Todd said...

100 %
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Stayed 23rd November 2023

Had a lovely overnight at Braid Hills hotel, Edinburgh last week. The hotel is lovely and clean. Rooms have everything you need. Breakfast buffet is a fantastic choice, everything to suit everyone's needs. 20 minutes from the city centre by bus which stops just a 5 minutes walk from the hotel and bonus is £4 return per person. Definitely be back.

Craig Blair said...

50 %
50%
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50%

Stayed 20th November 2023

I have stayed at this hotel on a few occasions before over several years. This time I was a single traveller and was appointed a single room (which had a double bed), small utility room with sink and tea/coffeee making facilities. Also an en-suite shower with usual wash basin and sink. No bath. There was also a very small decking area accessed via the utiklity room with one small table and chair having no outlook whatsoever. Decking was very slippery. Generally I found the overall condition of the hotel to be a bit run down, with wear particluarly evident on ground floor corridor carpet and stairs. I did not see the next level up. The room itself smelled damp but was tidy enough albeit dated and a bit worn down looking. TV on wall worked. Wi-fi worked. Unfortunately, the hotel's fire alarm was activated about 0045 hours and guests evacuated to the outside until the fire service deemed it safe to return within. Not the fault of the hotel and from what I heard the alarm was triggered by a smoker have a fly puff where he/she should not have. Had been looking forward to breakfast but this was disappointing, compared to my memory of previous breakfasts there. Totally self service, even tea/coffee/toast. Was a buffet style breakfast for both cold and hot fare. No egss other than fried, no browns, no mushrooms, no black pudding and distinct lack of pastries ( there was two ) that I saw with much more guests in the dining area. The hot food was at least warm to hot and was nice enough. I did not have an evening meal there nor drink in the bar so cannot comment in that respect. Overall I was disappointed in my stay, given I had chosen this hotel due to good experiences in the past. I did not complain while I was there and indeed I'm not one for complaining normally, but on this occasion I think it merited this review. It should be noted that my wife & I utilise MyHotelBreak often and I don't believe I have had any reasons to leave a negative review in the past.

Paul Titman said...

67 %
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Stayed 7th November 2021

A nice hotel in a convenient location, just the bar prices are too pricey

Norman Birrell said...

80 %
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Stayed 21st October 2021

No complaints, friendly staff and good price.

A guest said...

90 %
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Stayed 28th February 2020

Great relaxing stay at this very comfortable hotel.

A guest said...

50 %
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40%

Stayed 19th February 2020

A lovely old house,but food lets it down! I had two very poor dinners,although my husband was happy with his choice! Our room104 should not be used in winter! The room is so enormous that the radiator although very hot,was inadequate for the size of the room! A second heater is required at the window end! Dining room & bar rather cool near Windows.

Karen L Macleod said... Hotel has replied

100 %
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Stayed 31st January 2020

Lovely hotel, very friendly helpful staff, room upgraded prior to arrival, given a lovely suite with an upstairs bedroom away from the corridor, quiet, warm and clean. Large bathroom, well equipped. Delicious breakfast included. Great choice of food and lovely coffee, would definitely choose to stay again. Thankyou.

Hotel reply...

Dear Karen, Thank you very much for taking the time to leave us your 10/10 review. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the future. Kind Regards Best Western Braid hills Hotel Team

Alan Russell said...

90 %
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Stayed 24th January 2020

We spent a most enjoyable long weekend here, with dinner included on the first two nights. The food was excellent, and the chef even made us haggis needs and tattoos for Burns Night though it was not on the menu. All the staff were friendly and helpful, especially in the restaurant. The reams were clean and came with a fridge and fresh bottles od water each day. The only minor drawback is the lack of a lift to the upper floors.

Stuart Ellis said...

97 %
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Stayed 24th January 2020

We stayed on a B&B basis didn’t have a meal in the hotel itself. The rooms are as you would expect for a 3 star, although if you have limited mobility I wouldn’t recommend as the hotel doesn’t have a lift as far as we could tell ( our room was on the third floor up the main stairs) breakfast was nice plenty of choice for cooked and continental. Staff are professional and courteous, handy for going out in Edinburgh as the hotel is on the bus route to Princes Street and there’s a night bus if you’re out late. Room itself is nice, hot shower, comfortable bed, bottled water replaced foc, spacious room was upgraded to a room with a view and could just see the Firth of Forth (at a push)

James Kennedy said...

97 %
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90%

Stayed 18th January 2020

Great overnight break cannot fault staff lovely old building

Allan Burnett said... Hotel has replied

100 %
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Stayed 15th January 2020

I booked it for my daughter and her friend for my daughters 21st birthday she loved the hotel was beautiful staff were great and she said breakfast was class

Hotel reply...

Dear Allan, Thank you very much for taking the time to leave 10/10 us your review We are delighted that your daughter enjoyed your stay with us and look forward to welcoming you all back in the future. Kind Regards Best Western Braid Hills Hotel Team

A guest said...

100 %
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Stayed 4th January 2020

Another excellent stay at one of our favourite hotels. Lovely building and location, friendly professional staff. Great evening meal and breakfast.

Helen Porte said...

97 %
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90%

Stayed 2nd January 2020

Lovely hotel. Great staff and fantastic room. The food at the restaurant was varied and breakfast was plentiful. There's a bus from just outside the hotel which goes right into the city centre. Couldn't have asked for a better stay.

James Craig said... Hotel has replied

94 %
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Stayed 8th December 2019

We had a very enjoyable stay. No complaints on any issue. We will definitely be back.

Hotel reply...

Dear Mr Craig, Thank you very much for taking the time to leave us your review. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the future. Kind Regards Best Western Braid Hills Hotel Team

George Winch said... Hotel has replied

84 %
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Stayed 3rd December 2019

it was our third visit to the Braid Hills hotel and it won't be our last. the staff, room service and food was of the usual high standard . we cannot find fault in any way about this hotel. it is ideal for getting into the city with a regular bus service just outside the hotel. we will be returning again.

Hotel reply...

Dear Mr Winch, Thank you very much for taking the time to leave us your review. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the future. Kind Regards Best Western Braid Hills Hotel Team

Tracey Gilmartin said... Hotel has replied

87 %
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Stayed 29th November 2019

Upgraded to a club room with beautiful view. Staf friendly and couldn't do enough for you. Breakfast was lovely and plenty of choice.

Hotel reply...

Dear Tracey, Thank you very much for taking the time to leave us your review. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the future. Kind Regards Best Western Braid Hills Hotel Team

A guest said... Hotel has replied

90 %
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Stayed 26th November 2019

Lovely hotel, lovely staff, lovely food. Very handy for bus into Edinburgh. Only downside is no lift in main hotel.

Hotel reply...

Dar James, Thank you very much for taking the time to leave us your review. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the future. Kind Regards Best Western Braid Hills Hotel Team

A guest said... Hotel has replied

94 %
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Stayed 19th November 2019

Stayed one night. Room clean, staff friendly, dinner good, breakfast excellent.

Hotel reply...

Dear Mrs Earnshaw, Thank you very much for taking the time to leave us your review. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the future. Kind Regards Best Western Braid Hills Hotel Team

A guest said...

77 %
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Stayed 9th April 2019

Stayed on 2nights DBB with a 3rd night BB. The room and check in were fine. Nice ambiance in this hotel. The only thing is that the dinner allowance is only £18.50 per person which rules out a lot of the menu for even a two course meal. The main menu strived to be upmarket but we personally would have preferred a simpler prepared main course. The room was quite small but adequate. Apart from that I had an enjoyable stay and would stay again probably on a BB basis.

Gary Scott said...

80 %
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80%

Stayed 22nd December 2018

Stayed at the Braid Hills as part of a Xmas break I booked 4 rooms in the recent winter sale and what a bargain. Nice clean rooms, comfy not the biggest but more than sufficient with a nice new modern bathroom and more importantly a very comfortable bed. Great wifi and private parking and the city only 10 minutess away on local transport directly outside the hotel. Breakfast was nice and plenty of choice. Staff were all friendly I would definitely return.