Overall Guest Rating86%
Overall Guest Rating86%
William McGarvie said...
Stayed 6th December 2018
We have been here twice and find it to be very clean and comfortable. The bus service into the city centre is very good although we did walk back to the hotel as we wanted to explore the area. We were not disappointed as there are lots of shops, pubs and restaurants. Hotel staff were very helpful and we are looking forward to returning soon.
A guest said...
Stayed 4th December 2018
We returned to the hotel after having an excellent stay a few weeks ago. the service and food (a limited menu, exactly the same as our last visit) were as they were on the last visit, very good. We were upgraded and the room was very good,but for some reason the TV was on top of the wardrobe ,could only be viewed while in bed, and also had the chandelier obstructing the view of the TV. We mentioned this to the desk staff on leaving and was told all previous occupants had reported the same fault. If this was so, why has it not been dealt with. As the hotel is very good, in an ideal location to visit Edinburgh we will be returning again some time next year. Hopefully the next room we have will not have the TV on top of the wardrobe. Overall a very good hotel, very good value and will recommend it to my friends.
Dee Anderson said...
Stayed 2nd December 2018
Hotel is lovely and staff very attentive, would have liked the room to be a bit bigger but it was clean and well decorated. We had breakfast and couldnt fault it overall i would book hotel again.
Linda Robertson said...
Stayed 1st December 2018
Hotel was amazing , staff were really friendly all areas were spotless. Food was delicious I would certainly come back and definitely recommend it
A guest said...
Stayed 20th November 2018
Very good value bed and breakfast. Room was small with no view but clean,not a problem at the price. Breakfast had plenty choice and was self service. Also had a meal in the evening which was ok. Staff very helpful.
A guest said...
Stayed 5th November 2018
The hotel is in a nice location near the center. We also love the breakfast. But, the room we are in is too hot so we had to open our window our whole few days stay and we can hear how busy it is in the main road. Also, felt itchy when on the bed so not really a good thing.
Bernard Scott said...
Stayed 29th October 2018
Great value.Meals excellent.Old fashioned Charm but modern service. Only point against....limited Tele channels but who needs it with Edinburgh a short and convenient bus ride away! ****
George Winch said...
Stayed 23rd October 2018
recently stayed for 3 nights on a very good offer. from walking through the door to checking out our stay was excellent. the staff were very helpful and dealt with any problems immediately . the food was limited choice but very good and service very good. the room was very light, clean and had all we wanted. we were so impressed we have booked to return in December. a very good hotel , very handy for Edinburgh , good bus service into town. I would recommend this hotel. keep it up.
gerard murray said... Hotel has replied
Stayed 15th October 2018
once again another great stay at the braid hills hotel .staff very friendly ,food in restaurant was really tasty and piping hot . room was clean and comfortable and for what we payed for a 3 night stay in Edinburgh was incredible value and we look forward to our next visit to this lovely hotel
Dear Mr Murray, Thank you very much for taking the time to leave us your review. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the future. Kind Regards Best Western Braid Hills Hotel Team
Samuel MCGHEE said... Hotel has replied
Stayed 14th October 2018
Back again. Came here fir a three day short break in one word excellent. Staff friendly and helpful food excellent too great menu to pick from. Hotel is spacious and welcoming and relaxing. Excellent bus service to Edinburgh. Once again excellent stay I would definitely recommend to others to try you won't be disappointined.
Dear Mr McGhee, Thank you very much for taking the time to leave us your review. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the future. Kind Regards Best Western Braid Hills Hotel Team
isabella graham said... Hotel has replied
Stayed 9th October 2018
Really enjours our stay at this lovely hotel
Dear Ms Graham, Thank you very much for taking the time to leave us your review. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the future. Kind Regards Best Western Braid Hills Hotel Team
Jean Logan said... Hotel has replied
Stayed 21st September 2018
Nice hotel lovely staff and good food
Dear Ms Logan, Thank you very much for taking the time to leave us your review. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the future. Kind Regards Best Western Braid Hills Hotel Team
Donna Fletcher said... Hotel has replied
Stayed 20th September 2018
We had a fantastic 2 nights away at this lovely hotel, staff were friendly and food both buffet breakfast and evening meal were delicious with the one of the best desserts we have had.. Ice cream berry sundae topped with a snowball! We will definitely return :-)
Dear Donna, Thank you very much for taking the time to leave us your review. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the future. Kind Regards Best Western Braid Hills Hotel Team
William Hamilton said... Hotel has replied
Stayed 29th May 2018
Excellent hotel , well served by 2 bus routes. Our room was a club room and was very comfortable. Recent refurbishment clearly obvious and to a very high standard. Both dinner and breakfast menus provided a good choice of excellent food, served quickly and hot. Staff were excellent in every department. The dinner menu is the same every evening; it might be better if there were changing daily specials. This is, however, a very small criticism.
Dear William, Thank you very much for taking the time to leave us your review. We are delighted that you enjoyed your stay with us and look forward to welcoming you back in the future. Kind Regards Best Western Braid Hills Hotel Team
Thomas Smith said...
Stayed 13th May 2018
Excellent for transport to the city.
P Wood said...
Stayed 17th April 2018
enjoyed our stay very much
EDWARD LAWTHER said...
Stayed 4th April 2018
The hotel is very nice the staff are helpful and polite, the room was clean and well kept, but when I arrived there had been a snow fall and the carpark was not salted so it took about 30 mins to get parked as the car wheels did not get a grip on the uphill surface. Our room was on the 3rd floor and once in, the internet did not work and there is no elevator so if you have difficulty with stairs its a struggle.
Donald Moir said...
Stayed 25th March 2018
Great stay only small problem was 2 beds put together as a double not a great sleep make it a double bed .
Lorraine Pirrie said...
Stayed 13th March 2018
A lovely Hotel, very friendly, efficient & helpful staff. We stayed in a really big room, very comfortable but it could have done with maybe having a small table of some sort in it. All the meals were excellent & the breakfasts were first class with so much choice. The Hotel is well situated on a main bus route & with the buses being very reasonably priced which means you can leave your car at the Hotel & take a bus directly into the centre of Edinburgh.Our stay was very reasonably priced & we thoroughly enjoyed our stay & we look forward to coming to stay at the Hotel again. Highly recommended.
E Smith said...
Stayed 16th March 2018
Reception staff first class, as were all staff - both rooms were excellent - I got this as a gift for my friends 70th Birthday & the Braid Hills Hotel upgraded there room - they were well pleased Stayed in hotel for a late lunch from soup which was nice & warm plus afternoon tea - all very good The food we ordered for our dinner at night, we found for our tastes to be a bit on the cold side - sent it back & got it reheated but still not as warm as we would like, it tasted really good but a bit of a let down - then again everybody tastes are different - Bit of a mix up with bill as dinning staff did not realise that we had £18.50 each to spend towards our dinner - reception staff sorted this out with no problem. Breakfast was first class with plenty of choice We all enjoyed our stay very much but beware of the few problems we found. I would recommend this hotel & would use again
mary johnston said...
Stayed 4th March 2018
Our room was upgraded as I had stated it was my birthday, lovely room with four poster bed. Staff at reception very pleasant and helpful. Lovely old fashioned hotel. Restaurant experience not so good, got our drinks order wrong, food not very nice. Maybe this was a one-off, would stay again as everything else was good.
Aileen Mccready said...
Stayed 2nd March 2018
Hotel and staff great . We were upgraded from a double to a suite which was lovely . food was good we ate both breakfast and dinner in the hotel. Great breakfast choices to suit everyones taste . We definitely go back .
Elizabeth Salter-McCulloch said...
Stayed 12th February 2018
A lovely hotel with good food ,friendly and helpful staff , conveniently situated for bus into Princes Street , and for visiting the Royal Yacht Brittania .
nicola thomson said...
Stayed 5th February 2018
What a beautiful hotel lovely staff our room was so lovely we had a beautiful view of Edinburgh castle breakfast was nice already looking at going back in April would highly recommend
Edward Mcrorie said...
Stayed 27th January 2018
Really nice welcoming hotel with lovely rooms and superb dining. The staff are very helpful and friendly as well. It’s a couple of miles out of town but worth staying at.