Braid Hills Hotel, Edinburgh
Guest Reviews
Overall Guest Rating
80%
Overall Guest Rating
80%A guest said... Hotel has replied
Stayed 21st October 2016
Friendly staff, good service and a comfortable room. Will certainly return.
Hotel reply...
Good evening, Thank you very much for your review. We are happy that you enjoyed your stay with us and look forward to welcoming you back soon. All the Team @ the Best Western Braid Hills hotel
Richard Jones said... Hotel has replied
Stayed 25th October 2016
Upgrade room was excellent, food was very good as was the service throughout our 3 day stay.
Hotel reply...
Good evening, Thank you very much for your review. We are happy that you enjoyed your stay with us and look forward to welcoming you back soon. All the Team @ the Best Western Braid Hills hotel
R Rowan said... Hotel has replied
Stayed 25th October 2016
We had two lovely days stay at the Braid Hills Hotel. We were upgraded at no extra cost to a beautiful room (202). The dinner was delicious as was the buffet breakfast. The fruit crumble was the best I've ever had! There was ample car parking outside the hotel and the number 11 bus drops you off in Princes Street. This was our second visit to this hotel and we will return the next time we stay in Edinburgh. Room 202 will do us fine thank you.
Hotel reply...
Good evening, Thank you very much for your review. We are happy that you enjoyed your stay with us and look forward to welcoming you back soon. All the Team @ the Best Western Braid Hills hotel
A guest said... Hotel has replied
Stayed 9th October 2016
Sunday nights meal took so long to arrive, the restaurant was quiet. Soup was ordered, 20min later we were advised, that kind of soup was unavailable, another kind was offered. The rest of the meal took an age to arrive. Breakfast had a number of items missing. Poor service in a hotel we have used before.
Hotel reply...
Good evening Mr Paterson, Thank you very much for your review. We are happy that you enjoyed your stay with us and look forward to welcoming you back soon. All the Team @ the Best Western Braid Hills hotel
gordon robertson said... Hotel has replied
Stayed 30th September 2016
Excellent
Hotel reply...
Good evening Mr Robertson, Thank you very much for your review. We are happy that you enjoyed your stay with us and look forward to welcoming you back soon. All the Team @ the Best Western Braid Hills hotel
Charles McLeish said... Hotel has replied
Stayed 27th September 2016
Really enjoyed our stay at this hotel. The staff were very friendly and most helpful. I would recommend the hotel to everyone.
Hotel reply...
Good evening Mr McLeish, Thank you very much for your review. We are happy that you enjoyed your stay with us and look forward to welcoming you back soon. All the Team @ the Best Western Braid Hills hotel
jacqueline osbourne said... Hotel has replied
Stayed 13th September 2016
It was a really beautiful hotel great room great food
Hotel reply...
Good evening Ms Osbourne, Thank you very much for your review. We are happy that you enjoyed your stay with us and look forward to welcoming you back soon. All the Team @ the Best Western Braid Hills hotel
Gillian Craik said... Hotel has replied
Stayed 17th July 2016
Last minute Sunday DBB deal for 2 nights. A few issues on check-in about reservation and 2nd night dinner but resolved without too much fuss. Room dated and in need of updating. Shower was a wee trickle of water. A comfy bed made up for the room's shortcomings. Restaurant very good and evening meal and breakfast. Service in restaurant and bar also very good. Points deducted for reception. If a better room was guaranteed, I'd definitely stay again!
Hotel reply...
Good evening Ms Craik, Thank you very much for your review. We are happy that you enjoyed your stay with us and look forward to welcoming you back soon. All the Team @ the Best Western Braid Hills hotel
john dempsey said... Hotel has replied
Stayed 1st May 2016
Nice hotel and staff,buffet breakfast a bit cramped and service slow at breakfast,although staff working hard
Hotel reply...
Good evening Mr Dempsey, Thank you very much for your review. We are happy that you enjoyed your stay with us and look forward to welcoming you back soon. All the Team @ the Best Western Braid Hills hotel
Alison Donohoe said... Hotel has replied
Stayed 30th April 2016
Very nice traditional hotel, lovely room, very nice three course dinner and breakfast, would come back again - staff very helpful even posted my phone charger back to me
Hotel reply...
Good evening Ms Donohoe, Thank you very much for your review. We are happy that you enjoyed your stay with us and look forward to welcoming you back soon. All the Team @ the Best Western Braid Hills hotel
JEANETTE CHAMBERS said... Hotel has replied
Stayed 15th April 2016
Most enjoyable break. Room was recently redecorated and was very pleasant. Staff were friendly and helpful. Food in restaurant was very tasty and enjoyable. One issue to be addressed was lack of availability of map of locality and Edinburgh
Hotel reply...
Good evening Ms Chambers, Thank you very much for your review. We are happy that you enjoyed your stay with us and look forward to welcoming you back soon. All the Team @ the Best Western Braid Hills hotel
Linda Welsh said... Hotel has replied
Stayed 16th April 2016
Enjoyed our stay at Braid Hills Hotel. Staff very pleasant and we even managed to get into the room earlier! Room was good sized with a mini fridge in it. The room did look as if it have been recently decorated so was all looking good. We had booked DBB and the food in the hotel was excellent, no complaints and good quality and quantity. Have to say good value from myhotelbreak.com at £63 each. Would we go back, without a doubt.
Hotel reply...
Good evening, Thank you very much for your review. We are happy that you enjoyed your stay with us and look forward to welcoming you back soon. All the Team @ the Best Western Braid Hills hotel
Denise Orr said... Hotel has replied
Stayed 1st April 2016
Lovely hotel,great food and friendly helpful staff. Would definitely stay again ?
Hotel reply...
Good evening, Thank you very much for your review. We are happy that you enjoyed your stay with us and look forward to welcoming you back soon. All the Team @ the Best Western Braid Hills hotel