Carlton Hotel, Prestwick
Guest Reviews
Overall Guest Rating
96%
Overall Guest Rating
96%Louise McGill said...
Stayed 26th February 2026
My husband and I had a wonderful stay at the Carlton Hotel Prestwick. We found every member of staff were friendly and very professional. We ate lunch and dinner at the hotel. The food was delicious and the service was excellent. We will definitely return.
K Boal said...
Stayed 23rd February 2026
Lovely rooms great food and very nice staff
William McGuire said...
Stayed 26th February 2026
Thoroughly enjoyed our stay. We will return.
irene blue said...
Stayed 22nd February 2026
Another excellent visit to this hotel. Food great and lovely staff
margaret mcginness said...
Stayed 18th February 2026
The all the staff we really nice they food was good and room was really nice.
alexander mcchristie said...
Stayed 15th February 2026
Great as,always
Sharon Stewart said...
Stayed 14th February 2026
Fabulous hotel,beautiful decor stunning rooms & restaurant. Welcoming staff great service, food was delicious
A guest said...
Stayed 4th February 2026
Hotel absolutely spotless, staff always very polite and helpful. We were dinner bed and breakfast. The food was amazing
Catherine Farmer said...
Stayed 5th February 2026
Lovely hotel. Staff were very friendly. Evening meal was excellent with a very good choice. Breakfast was first class.
Amanda Hardie said...
Stayed 30th January 2026
This is the second time visiting this hotel and as always never disappointed. The staff go above and beyond for you and nothing is too much to ask. The rooms are to a very high standard and the beds are really comfortable too. The food is absolutely delicious and there is a very good selection to choose from.
Elizabeth Caldwell said...
Stayed 14th June 2025
Room was beautiful plenty of storage for clothes underwear ect bathroom was beautiful tea coffee milk suger and biscuits available plus camomile which I love spotless we had a meal and dessert plenty of choice hot breakfast was made fresh amazing plenty of continental too I most certainly be back
Elizabeth O'Brien said... Hotel has replied
Stayed 27th April 2025
Very good overnight stay very friendly reception staff . Rooms very nice Food in restaurant very good waiting staff very helpful.
Hotel reply...
Thank you so much for your kind feedback, Elizabeth. I will certainly pass your comments along to our reception and waiting staff. We sincerely hope to welcome you back again soon!
Alan Brown said... Hotel has replied
Stayed 27th April 2025
Nice food and hotel..although the rooms are a bit dated
Hotel reply...
Thank you for taking the time to share your experience with us, Mr Brown. I am gald to hear your enjoyed your stay with us although I am sorry you found your room dated, all of our bedrooms were refurbished just last year, although our bathrooms have still to be completed and this is being scheduled for sometime this year. I do hope this does not deter you from returning in the future.
nicole mcgarr said... Hotel has replied
Stayed 25th April 2025
Lovely stay in hotel very clean beds were very comfortable staff at reception were friendly. Breakfast was lovely
Hotel reply...
Thank you so much for your kind feedback, Nicole! I will certainly pass your comments along to our reception staff and we hope to welcome you back again soon!
Alex Wilson said... Hotel has replied
Stayed 25th March 2025
Had the best 2 night stay at the Carlton hotel rooms great and spotless staff so friendly and the meals were outstanding great choice will be back.
Hotel reply...
Thank you so much for your kind words, Alex. It's lovely to hear you enjoyed your stay, specifically the service received from our great staff and chefs, we proudly believe our staff are our biggest asset so its wonderful to hear we were able to ! We sincerely hope to welcome you back again soon!
Gordon McKay said... Hotel has replied
Stayed 27th March 2025
My wife and myself enjoyed 2 nights DDB at Carlton Hotel.Room was lovely and clean and good size.Breakfast and dinner were excellent with good choices and great service.Would definitely visit again in the future and would not hesitate to recommend hotel to others.
Hotel reply...
Thank you for taking the time to share your experience with us, Gordon. We're so glad to hear you enjoyed your stay with us, specifically the food served in our Logan's Restaurant I will certainly pass your kind comments along to the rest of the team, and we sincerely hope we will have the opportunity to welcome you back again soon!
Arlene Armstrong said... Hotel has replied
Stayed 26th March 2025
Had a lovely stay in the carlton hotel..reception welcoming and simple check in. Room was good size,clean and comfortable. Staff were extremely polite,excellent with their service and attentive. Dinner was lovely and we had surprise of 2 glasses of prosecco for my partners birthday. Breakfast again nice with excellent customer service. Loved our stay and would return.
Hotel reply...
Thank you for your kind feedback, Arlene. We're so happy to hear you enjoyed your stay with us! We proudly believe our staff are our biggest asset so it is great to hear we were able to meet your expectations especially on such a lovely occasion, I will certainly pass along your comments to the rest of the team and we sincerely hope to welcome you back again soon!
Lynda Bentley said... Hotel has replied
Stayed 23rd March 2025
Lovely hotel staff great food great would certainly go back again
Hotel reply...
Thank you so much for your kind feedback, Linda. We’re thrilled your time with us was so enjoyable! We take pride in delivering great service and it’s wonderful to hear we were able to meet your expectations. Thank you again for your kind words and we look forward to welcoming you back soon!
Nancy Casey said... Hotel has replied
Stayed 25th March 2025
Fantastic getaway at the Carlton. Stayed for a girls night about 6 weeks ago, hence the reason for rebooking as it ticked all boxes. Great staff, spotlessly clean, lovely rooms and absolutely fabulous food. Could not fault it. Looking forward to returning again - definitely a favourite myhotelbreak.
Hotel reply...
Thank you so much for your kind feedback, Nancy. We’re thrilled your time with us was so enjoyable! We take pride in delivering great service and it’s wonderful to hear we were able to meet your expectations. Thank you again for your kind words and we look forward to welcoming you back soon!
Linda Pollock said... Hotel has replied
Stayed 23rd March 2025
My husband and I arrived on 23/03/25 for two nights. We had a lovely time from check until check out. The staff are all very professional and nice. The food was excellent we had DBB dinner on both nights was delicious as was breakfast. The room was very modern and spotless would highly recommend a visit to this great hotel.
Hotel reply...
Thank you so much for your kind feedback, Linda. We’re thrilled your time with us was so enjoyable! We take pride in delivering great service and it’s wonderful to hear we were able to meet your expectations. Thank you again for your kind words and we look forward to welcoming you back soon!
Robert Lawrie said... Hotel has replied
Stayed 15th March 2025
Excellent hotel . Food was lovely . I would highly recommend it .
Hotel reply...
Thank you so much for your kind feedback, Robert! We're so glad to hear you enjoyed your stay with us and very much hope to see you again in the near future!
A guest said... Hotel has replied
Stayed 9th March 2025
Very good 8
Hotel reply...
Thank you so much for your kind feedback, Isabel. If you would have any further comments on what we could do to make your next stay a 10/10 this would be most welcome! We hope to see you again in the future!
A guest said... Hotel has replied
Stayed 11th March 2025
Everything perfect ,staff food room and bar area ,you would be hard pushed to find fault
Hotel reply...
We're so happy to hear you enjoyed your stay with us, William and thank you so much for your kind feedback. We hope to welcome you back very soon!
frances lennon said... Hotel has replied
Stayed 8th March 2025
Fantastic overnight with mum and daughter-staff very friendly and always on hand. Rooms are fabulous and clean. We had dinner included service quick and food delicious. Same with breakfast but only gripe was not too warm and poached eggs were hard but I can cope with that but would def recommend this hotel
Hotel reply...
Thank you so much for your kind feedback, Frances. I'm sorry to hear your found your breakfast items not to your satisfaction but I am very glad to hear this has not deterred you from returning. Awaiting your next visit!
nicola clark said... Hotel has replied
Stayed 7th March 2025
Lovely stay at a very modern hotel and the staff were very friendly Room was very clean & comfortable and we had a great sleep Dinner & breakfast were both delicious
Hotel reply...
We're so glad to hear you enjoyed your visit with us, Nicola. We sincerely hope to see you again soon!
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