Rosslea Hall Hotel, Helensburgh

Stayed 16th April 2017

Only minor comment regarding food was a bit of a lack of veggie options on the menu. I'm mostly veggie but do eat fish. The veggie options included mushrooms which I'm allergic to so opted for fish dishes instead which were lovely. Sure I'd have been able to arrange something suitable if I'd asked though. Room was clean but a little basic feeling. No artwork or photos on walls and just lacked a cosy welcoming feel to it. No real complaints just no wow factor. Staff were all friendly and helpful without exception

Stayed 7th April 2017

Stayed here for a weekend with my hubby. Booked very last minute so wasn't expecting anything too fancy to be honest. But, wow!! Stunning hotel, fab views and location. Food and service were amazing! Can't wait to visit again .

Stayed 31st March 2017

Had an excellent couple of nights at the Rosslea Hotel. I have food intolerances and the staff went above and beyond to accommodate me. We were blown away with how kind and thoughtful the staff were. Lovely hotel and an equally lovely location. Can't wait to come and visit again sometime soon!

Stayed 5th March 2017

Beautiful spot, worth paying extra for a sea view room. Lovely food. Pleasant, helpful staff.

Stayed 25th February 2017

A very enjoyable break. Staff were lovely and the food was excellent. We did feel the drinks were on the expensive side. We would return

Stayed 25th February 2017

An enjoyable break with friendly staff and lovely food......excellent value for money!

Stayed 28th January 2017

On arrival, there had been a mix up with the dates but the very pleasant and helpful receptionist sorted out the problem. The hotel is lovely and the room was large and very nice with all you expect plus a nice sofa. The meal we had on the Friday was a disappointment. The starters and desserts were fine but the chicken and fondant potato were very overcooked and dry. We told waiter when he asked and we were offered something else but we had already been in the diningroom forover an hour and didn't want to wait any longer. Again waiting staff very attentative and pleasant. Bar prices are far too dear. No atmosphere in bar as hardly anyone was drinking or only had one then left. overall, cann't fault the staff,lovely hotel etc but seriously need to reduce their prices. Not doing themselves any favours by having an empty bar. Price of wine by the glass and bottle was way too overpriced. It was lovely but don't think we'd return.

Stayed 2nd January 2017

Enjoyed my stay very much. Had superior twin with a good view of the water. Very comfortable and quiet location. Food good and friendly, efficient service. One thing though - the nearby church rings its bells every 15 minutes; I was expecting them to stop at 11pm - so don't open your window at night. Not hotel's fault though and would stay again.

Stayed 26th November 2016

Excellent hotel set on the banks of the river with good views. Food is of high quality and service was friendly and professional. Would highly recommend this hotel.

Stayed 12th November 2016

Enjoyed our stay would recommend to friends

Stayed 21st October 2016

Great welcome from friendly staff. Excellent evening meal and comfortable room. Good choice at breakfast. One small thing to help would be to have two chairs in the double room instead of only one. Will come back again and have already recommended to friends.

Stayed 8th September 2016

Stayed two nights on special deal. Very friendly and helpful staff. Room fine and very comfortable bed. Excellent shower. Could have done with tea/coffee making facil. Dinner included in deal and was above what we expected. Very tasty and good selection. Well looked after by staff in dining room and conservatory where we had breakfast one day. Breakfast very good and fine range of food. Bar was quiet but both staff who served us were very pleasant and helpful. Drink prices reasonable. Would certainly recommend

Stayed 10th September 2016

Very lovely place staff very nice food really good hope to go again .

Stayed 4th September 2016

Loved our stay hotel lovely and although you have a set 3 course meal we opted for the regular menu so we could go for steak and if you do that you get £25 per person off your bill and you pay the difference and the meal was fantastic. We were offered our free bottle of wine to come to our room or with our meal and we asked for it with our dinner and we had the option of white, red or rose. Staff were great and very attentive and the sea view from our room stunning. My only gripe which is nothing to do with hotel is the church bell it goes off every hour and this includes all night so if it's 3 o'oclock we got 3 chimes and at six got 6 chimes so didn't get the best sleep due to be constantly woken by the bell every hour.

Stayed 7th August 2016

Room was really nice had a lovely sea view. We enjoyed the food and drink but recommend going early for your meal as we waited till late and the choices I would have liked from the menu weren't available. Staff were friendly and helpful.

Stayed 14th August 2016

We attended a wedding there and stayed 2 nights overall we had a great time the meals were first class the staff were very helpful and we would definitely return. ..

Stayed 12th August 2016

Everything was great except having a room on the car park side when there is a wedding on is noisy when it comes to coaches trying to turn in a very small space and people talking for around half an hour while they get everyone on board .I was woken up by this noise and kept awake from around 11.00 till midnight.

Stayed 1st August 2016

Started off badly with dirty water in bathroom, problem was dealt with very well by General Manager.

Stayed 6th August 2016

The hotel and gardens are lovely and the food was wonderful. Although there was a wedding on when we arrived we were treated as if we were the special guests throughout our stay

Stayed 1st August 2016

I only had one issue with this hotel. When we arrived we were told there was no water, we since learned they were cleaning out the tanks. The water came back on at 4 o'clock on the 1st August. We ran the water for two hours and it was still running brown, and sediment was cleaely seen, we had to shower and use the water that was available, we had no other option. My view is, if they knew they were switching the water off, and knew it would take a while to clear, no bookings should have been taken for the dates affected. They did offer bottled water. A lovely hotel, even better staff, this was a disappontment.

Stayed 16th July 2016

We had the best welcome ever in this hotel (and we've stayed in a few!) we were booked in for dinner,chose what kind of wine we would like and where we would like to drink it (wine was included in deal and we chose to drink it in the restaurant) and given all the relevant info we'd need during our stay eg breakfast times etc Room was nice with great garden and sea views. The lounge was nice and not pricey and bar man even let me sample some wine before I bought any. The food in the restaurant was amazing! There was a good selection to choose from,good quality and portion sizes and most importantly it was delicious and beautifully presented. The staff couldn't do enough for you and the service was excellent! Good sleep in a big bed followed by a lovely breakfast in the morning,hot or cold choices with tea/coffee. Lovely hotel,great deal,relaxed stay,food and service wow! Will return soon

Stayed 15th July 2016

Great two day break 15 and 16 July first class service from all staff from the manager down. The room was fabulous with great sea view. The food was outstanding highly recommend the afternoon tea but leave dinner to late

Stayed 9th July 2016

Could not have been made to feel any more welcome. Great venue,great location,great staff what more could you want ?? Will be back soon !!

Stayed 10th July 2016

Great location , booked a seaview room which was worth the extra , meals were very good staff very friendly . Will definitely go back to this Hotel

Stayed 3rd July 2016

Enjoyed our stay, only complaint was kept awake with loud chimes every,15 minutes from near by church...