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George Hotel, Piercebridge

Piercebridge, Piercebridge, DL23SW, UK

Guest Reviews

Overall Guest Rating

86%

Daniel Mc Grath said...

64 %
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Stayed 19th May 2017

Thought we would get a lovely double room instead we got a room with a double and single bed in it the phone was not working in the room and we were over charged at the end even though I side when we arrived about the three nights the reason I mentioned the room is that the hotel was not that buisy o and the heating in the room was not working We just put it down to bad luck we could go back and everything could be great

A guest said...

87 %
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90%

Stayed 14th May 2017

Pleasant stay with good food and friendly staff.

Ann Barker said... Hotel has replied

80 %
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80%

Stayed 30th April 2017

We had a very pleasurable stay at The George hotel setting was stunning staff very pleasant and we hope to re visit in the near future

Hotel reply...

Thank you for this fantastic review it was a pleasure to have you at the hotel and I hope we can welcome you back soon Regards Jeff & The Team

Dave Wray said... Hotel has replied

100 %
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100%

Stayed 23rd April 2017

This was our second stay here and. we would reiterate our view that it is outstanding in every way and are almost embarrassed to say that although staff as always the nicest of people striving to do their best for everyone were a little bit stretched on this occassion

Hotel reply...

Thank you for this amazing review Mr Wray it was a pleasure to have you back and we hope to have you back soon Regards Nathan

Alan Bartlett said... Hotel has replied

97 %
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Stayed 23rd April 2017

We stayed on Sunday night for a surprise for my wife's birthday on the Monday. We were able to enjoy a couple of drinks outside on arrival on the banks of the river until it got too chilly. The dinner was excellent which we had in the restaurant with a lovely outlook over the river; breakfast was excellent too. We stayed on the special BB&D offer which was fantastic value for money.

Hotel reply...

Thank you for this fantastic review Alan it is greatly appreciated it is great to hear that you enjoyed your whole stay very much. I hope we can welcome you back very soon! Kindest Regards Jeff & The Team

Julie Chorne said... Hotel has replied

87 %
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80%

Stayed 20th April 2017

Great facil and friendly, helpful staff. Thanks for a great stay.

Hotel reply...

Thank you for the wonderful review I hope we can welcome you back again very soon! Many Thanks Jeff & The Team

Edward Walton said... Hotel has replied

87 %
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90%

Stayed 29th March 2017

Good value. Staff keen to help. Good food.

Hotel reply...

Thank you for the fantastic review Mr Walton I hope we can welcome you back soon! Many Thanks Jeff & The Team

anne spencer said... Hotel has replied

94 %
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Stayed 25th March 2017

Thoroughly enjoyed our one night stay at the hotel. We were made to feel welcome from the minute we arrived. The evening meal was excellent, we both had three courses, all different and enjoyed everything we had. The staff were very pleasant and helpful, all were a credit to the hotel. We had a bargain with this package and can highly recommend anyone to stay there.

Hotel reply...

Thank you for your wonderful review Anne! I hope you are able to join us again very soon :) Many Thanks Jeff & The Team

sarah smiles said... Hotel has replied

100 %
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Stayed 12th March 2017

This hotel is fantastic. The room was absolutely beautiful and all meals were gorgeous. All staff we met were very friendly and helpful we will definitely be back

Hotel reply...

Thank you for taking the time to review our hotel, I am very glad that you enjoyed your stay and hope to see you again in the future at the hotel

Giles Wynne said... Hotel has replied

100 %
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Stayed 7th March 2017

First Class

Hotel reply...

Thank you for your review Giles it was a pleasure to read and I hope you are able to return soon Many Thanks Jeff & The Team

Patricia Kupelian said... Hotel has replied

100 %
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Stayed 3rd March 2017

This was a lovely hotel the food and service was wonderful and we felt so comfortable staying there. All the the staff were really helpful and I would highly recommend this hotel

Hotel reply...

Thank you for this brilliant review Patricia I hope you can visit us again very soon! Many Thanks Jeff & The Team

A guest said... Hotel has replied

100 %
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Stayed 5th March 2017

First Class

Hotel reply...

Thank you for the wonderful review Giles we hope we can see you again soon! Many Thanks Jeff & The Team

Jackie Senior said... Hotel has replied

94 %
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Stayed 19th February 2017

Had a wonderful stay at The George Hotel - maybe a little dated in some parts but the setting is beautiful and the food was amazing from starter through to dessert - would definitely stay again.

Hotel reply...

Thank you for the wonderful review Jackie I am very happy to hear you enjoyed your meal and hope we can welcome you back in the future Kindest Regards Jeff & The Team

Dave Wray said... Hotel has replied

100 %
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Stayed 19th February 2017

Stayed Sunday night dinner bed and breakfast offer one of the best value offers we have ever had Excellent room well heated immaculately prepared and very nicely decorated Food was delicious with big helpings of traditional British fayre good selection with first class service by attentive and friendly well mannered locally sourced staff It was so refreshing for my wife and I to get such an excellent rewarding package in every way we have taken many such breaks over the last 10 years or so and this was one of the best keep up the good work and thanks for making our stay so memorable

Hotel reply...

Thank you for this brilliant review Mr Wray it was a pleasure to read and I hope that we are able to welcome you back to the hotel again soon! Many Thanks Jeff & The Team

A guest said... Hotel has replied

54 %
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Stayed 18th February 2017

Rooms very dated,in urgent need of modernisation and a lick of paint new carpets etc, bed very uncomfortable the base was practically through to the floor, door to balcony screwed shut, hotel was very hot throughout with no means of turning heating down/off, however staff friendly enough food was ok

Hotel reply...

I am sorry to hear that you didn't enjoy your room at our hotel nicola, we do feel that are rooms are in-keeping with the hotels 17th century heritage but offers all modern comforts required I apologize that you dont feel this was the case. Our balcony's in our bedrooms have been temporary closed due to wind damage and will be open in the summer however we do not offer this as a facility just a nice surprise for some guests. Also all of our radiators are controlled by a thermostat on the side but I will check this is the case in the room you stayed in. It is great to hear that you seemed to enjoy your food and if you decide to stay in the future please request our main building as they are more modern Many Thanks Jeff

David Schorstein said... Hotel has replied

80 %
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Stayed 9th February 2017

Dinner served in the bar not the dining room.

Hotel reply...

Thank you for your great review David we do offer both services upon guests request however this time of year we find people prefer to eat in our bar area rather than alone in the restaurant due to the great atmosphere in there Many Thanks Jeff & The Team

A guest said... Hotel has replied

50 %
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Stayed 4th February 2017

The hotel staff are lovely and the rooms are very well presented. However the food on the night was not good at all, meat was raw

Hotel reply...

Thank you for your review Carrie i am sorry to hear about your meal this is not something I have heard ever in my time at the hotel please contact me at the hotel so we can discuss this further Kindest Regards Jeff & The Team

lorraine stobbs said... Hotel has replied

100 %
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Stayed 3rd February 2017

fantastic hotel. staff were lovely couldn't do enough for you. food was deliscous. rooms were very clean and comfortable. entertainment total devas was fantastic. would definitely be booking again

Hotel reply...

Thank you for the wonderful review we hope you are able to visit our next tribute night! Many Thanks Jeff & The Team

Andrew Smith said... Hotel has replied

67 %
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Stayed 14th January 2017

The hotel was good and the young staff manning the hotel were very helpful. There was a function held below our room that we were not made aware of, that finished around 0045hrs with loud music throughout. The food was great, but 2 x table floors in the breakfast room had not been cleaned from the previous day I believe. Apart from that, it was an enjoyable stay.

Hotel reply...

Thank you for your comments Andrew I will pass your comments onto our team

A guest said... Hotel has replied

84 %
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Stayed 14th January 2017

The hotel staff were very friendly the only thing that was a bit disappointing when we arrived we were asked if we wanted to book a table in restaurant for evening meal which we did but when we turned up for meal we were told the restaurant had been booked out fo a function

Hotel reply...

Thank you for your kind scores and your feedback has been passed onto our manager. I hope we can welcome you back again soon :) Kindest Regards Jeff & The Team

Steven Pringle said... Hotel has replied

70 %
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Stayed 14th January 2017

Upset by the lack of staff information we were asked when we booked in if we would like to book a table for evening meal and we said yes so we booked one for 7.30pm . come down for table and we were told that the room was booked so we had to eat in the bar.

Hotel reply...

Thank you for your feedback, I will inform our team and we will ensure on your next stay we are able to assist you further and our restaurant is open

Martin Huntrod said... Hotel has replied

80 %
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Stayed 9th December 2016

OK three star hotel nice room food good great breakfast evening meal good only spoiled because we couldn't eat in restraunt as there was a function on and had to eat in the bar but for the deal we were on good value.

Hotel reply...

Thank you for your great review Martin I am very happy to hear you enjoyed your stay and hope you will join us again soon

Giles Wynne said... Hotel has replied

90 %
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100%

Stayed 6th December 2016

Again I say an Excellent 3 night offer booked online as 3 separate nights with a free bottle of Spanish house wine on two nights

Hotel reply...

Thank you for staying 3 nights with us again :) I hope we can welcome you back in the New Year

A guest said... Hotel has replied

90 %
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Stayed 5th December 2016

Excellent break of 3 nights booked on line as three separate nights.

Hotel reply...

Thank you for the wonderful review I hope you can stay again soon!

Giles Wynne said... Hotel has replied

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Stayed 4th December 2016

Excellent service -exquisite food and more than one can eat. we stayed on the DBB rate

Hotel reply...

Thank you for the fantastic review we hope to welcome you back soon it was a pleasure to have you at the hotel