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DoubleTree by Hilton Queensferry Crossing, North Queensferry

St. Margarets Head, North Queensferry, KY111HP, UK

Guest Reviews

Overall Guest Rating

87%

Caroline Scott said...

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Stayed 23rd July 2024

Hotel was lovely, staff were very helpful and friendly and efficient. Food was delicious. Room was fab, lovely big bed and so comfy ?. Would definitely recommend ?

A guest said...

87 %
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Stayed 20th July 2024

Very comfortable stay and extremely helpful staff.

Kirsty Danielle Forrest said...

37 %
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30%

Stayed 20th July 2024

We stayed here before and it was lovely, hence why we went back. Unfortunately they couldn’t issue room keys due to a Microsoft fault, no big deal, however staff did take a while to let you in and out which is understandable as it was busy. Our sink in the room was blocked, and our view was terrible (we looked onto grass), last time we had a view of the bridges. Room wasn’t as clean as what we remember from last. Breakfast wasn’t good at all, the bread and pastries etc had been sitting out so long they were hard and the hot food wasn’t great at all. For £150 we expected a bit more, definitely won’t be returning here.

A guest said...

84 %
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Stayed 5th July 2024

Nice hotel room was nice got upgraded to room with a view as it was birthday stay . Breakfast good had meal in restaurant which was also very good no complaints

Margaret McLean said...

94 %
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80%

Stayed 14th June 2024

Cooked breakfast was a bit poor,everything else was great.

Anne Canning said...

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N/A

Stayed 27th April 2024

Fabulous location views excellent cant wsit to come back for a longer stay. Staff very on the ball very busy and kept on going Excellent stay

James Smith said...

67 %
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Stayed 21st April 2024

Fantastic stay from start to finish. Hot cookies on arrival, free fizz in fridge, lovely room, stunning views and great meal at night - what's not to like?

Janice Manson said...

47 %
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Stayed 18th April 2024

Loved the hotel, friendly staff and enjoyed the chocolate chip cookie on arrival. We upgraded to a sea view and got a lovely room with great views. Food was great in the restaurant. Plenty parking too. Would recommend and go back.

Kiera Logan said...

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Stayed 12th April 2024

Great staff they were very friendly and welcoming

Thomas Graham said...

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Stayed 31st March 2024

Excellent hotel and staff, beautiful room with a great view of the bridges. The breakfast was really good choice

Fiona Stirling said...

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Stayed 29th March 2024

Lovely hotel Spectacular views Ever so friendly staff

Anne Scott said...

84 %
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Stayed 25th March 2024

We enjoyed our stay, the room was was lovely as was the en-suite bathroom. We did find it difficult to get in and out of the bath. We would have liked a coffee table in the room. We thoroughly enjoyed our breakfast and the chef was very accommodating making poached eggs when asked if this was possible. We found the dinner menu to be very restrictive, okay if you like y food.

Sylvia Donaghy said...

94 %
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Stayed 23rd March 2024

Had a nice stay . Upgraded to a suite , it was very comfortable. Had dinner in Shore restaurant meal was lovely . Staff were friendly and attentive. Would certainly recommend.

A guest said...

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Stayed 8th March 2024

Great stay once again. Pleasant helpful staff especially Magda. What a truly lovely lady she is. Went out of her way to help us with a query while checking in. Magda is a credit to this wonderful hotel. Stunning room and views! All staff in the bar & restaurant were very polite and attentive. Breakfast choice was amazing. 10/10 all round. Can't wait to visit again soon ?

Wayne Renfrew said...

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Stayed 9th March 2024

Fantastic hotel food was excellent and the room was fantastic very comfy bed and staff are so polite

Alana Ritchie said...

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Stayed 8th March 2024

Fabulous night away, upgraded via hotel to a junior suite, was just gorgeous.

Jane McCrudden said...

87 %
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Stayed 2nd March 2024

good deal.! comfortable room, food was good, service was also. Lovely view from restaurant

julie mccauley said...

90 %
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90%

Stayed 2nd March 2024

Lovely place, room very clean. Friendly staff. Lovely breakfast

Kim Balfour said...

94 %
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80%

Stayed 17th February 2024

What a lovely hotel, beautiful views from the restaurant, room was lovely, bed was great, staff were really helpful and friendly. Will definitely return.

mcneil derek said...

87 %
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Stayed 16th February 2024

Great food great rooms only thing let me down was time waiting to get serviced at the bar

danny mcguinness said... Hotel has replied

64 %
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80%

Stayed 28th January 2024

Good stay Good staff Happy as our stay was a Sunday the hotel was fairly quiet,when we checked in I asked for a nice view if possible was told you don't get that when you book with a cheap deal from my hotel break,however everything else was great.

Hotel reply...

Good afternoon, thank you for your feedback. I am glad to hear that you loved your stay with us. I apologise if our upgrade options were not communicated properly. We could do an upgrade for a wee surcharge, depending on availability. This option is potentially available for all of our guests, regardless of the channel of their booking. I do hope that we can welcome you back in the future. Kind regards, Daniel Hajas Front Of House Manager

Steven Moore said...

97 %
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90%

Stayed 20th January 2024

Excellent stay , upgraded to a river view room superb vista of the three bridges hotel was spotlessly clean . We had dinner in the restaurant which was excellent as was breakfast , staff were very professional and accommodating. Will definitely return.

Fiona Stirling said...

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Stayed 20th January 2024

Lovely hotel Welcoming reception staff Nothing is too much trouble Massive room Exceptionally clean Fabulous breakfast Nice touch including Prosecco in the offer

Lynne Lawson said...

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Stayed 12th January 2024

Fantastic hotel and staff food brilliant Only downside was my hotel break was gift and on leaving hilton said hadn't been paid and tried charging me which ruined my birthday break I had booking confirmation from the myhotelbreak so showed that again they said may still need to pay not happy

ronald clark said...

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Stayed 12th January 2024

Lovely hotel staff very friendly