DoubleTree by Hilton Queensferry Crossing, North Queensferry

Stayed 8th May 2021

Had a great stay, the staff were very friendly and professional. If you are dining in the restaurant I highly recommend the pork belly with black pudding mash!

Stayed 27th May 2021

stayed for one night for our delayed 25th wedding anniversary, had asked if anything special could be done to make it a bit more special but whether this wasn't conveyed to the hotel or not I don't know, certainly wasn't a room upgrade as we had a view of the car park!! Room was clean but didn't smell clean if that makes sense.reception staff couldn't have been more helpful (my husband locked us out the room twice!!). Food in the restaurant was lovely although available tail list was a bit lacking

Stayed 30th May 2021

We were greeted on arrival by a lovely 'Birthday Girl' receptionist & the warm cookie was a delightful treat. We decided to have something to eat in the restaurant & booked for an early dinner. On checking in to our room we found it to be a great size & had everything you could have needed for a nights stay. The offer of prosecco & chocolates - well that was very welcome. The view could have been slightly better, we did ask for a high floor & were on the 3rd floor with a restricted view of the beautiful bridges. The food for dinner was ok - I say that as it was nice enough but my opinion is it was well over priced for the goods. My friend had a steak & the meat versus value was quite under par, the steak was thin & lacked flavour not to mention quite fatty. The wine was an old favourite of mine so bonus points for that. The restaurant service was ok, but a special mention to Naomi & Robert who were that little bit more engaging & polite, however the others seemed moody & harassed & to be fair it was not that busy. We stayed for some drinks in the 'bar' - to note it is not a bar it's 2 seats in a corner. When I asked for Smirnoff vodka, I was simply told no we don't offer that - blunt & rudely, I don't expect you to cater for every drink request but come on!! When we asked for some room service, it felt like it was quite inconvenient to the fella, everything seemed too much an ask/bother. When I asked about the crisps available it was very, yeah that's it, hardly glowing engagement or catering for all. It seems the price of the food may be compensating the loss of the past year - it is NOT worth the money we spent!! The room itself was gorgeous & whilst it was covid clean, it was NOT bedroom clean, dirty sheets, cobwebs & eyelashes & broken picks from the wall on the bathroom floor did not paint the best picture of the hotel. The fridge in our room was positively stinking, clearly not cleared out 'in time' for the next arrivals. Another unfortunate point to note is it was way too hot even at the coolest of temperatures and sorry but my sleep was crap. The breakfast was fabulous & the morning staff a breath of fresh air. On departure we were not asked about our stay & to be honest it was not the busy forum to be holding back a check out queue with our feedback. In short I doubt I would visit again, to anyone considering CHECK the room cleanliness (pictures of mine are available on the request). For a Hilton hotel, I expected much more.

Stayed 8th May 2021

My partner & I really liked our stay at Doubletree.

Stayed 17th July 2021

Excellent stay, for a very good price. Nice location with plenty of parking, spacious room.

Stayed 23rd July 2021

Had a fabulous stay. Very comfortable room with a lovely view.

Stayed 31st October 2020

Second stay at this hotel. Great location abs views. Evening meal was lovely. Nice safe atmosphere.

Stayed 2nd October 2020

This is the 3rd time we’ve stayed here since it opened back up from lockdown and it didn’t disappoint once again. Great service and a beautiful room! The only thing I would improve on is the menu selection, I felt having 4/5 mains to choose from wasn’t that great compared to other Doubletree Hilton’s we’ve stayed at but the quality of the food was fantastic!

Stayed 27th September 2020

Had a lovely night at hotel.room spacious and clean.comfortable bed and all requirements for covid were in place.staff friendly and always around when you needed.food was lovely and staff friendly and pleasant.robert was there instantly when I dropped cutlery with another.checked we were ok and if needed anything.food was prompt and I thoroughly recommend staying here.2nd visit but be back hopefully soon

Stayed 12th September 2020

Lovely hotel, nice clean room, good views, staff polite, all were wearing face masks and social distancing was In force. My only grievance would be getting into the bar, we went for a drink late afternoon, waited at door to be seated as requested but no space, however we were given a seat in restaurant, fair enough. We booked a table for dinner later, had a lovely meal then we went to bar for a coffee this time we got a seat. After coffee we went for a walk, when we came back we tried to get into the bar, this time we were asked for our room number, the couple in front gave there’s (6??) & were shown to a table, we gave ours (3??) & was told sorry no space, I thought this was a bit odd, if there’s no space why ask for a room no. first, they hadn’t done it before, which made me wonder if there was some sort of pecking order. I hope I’m wrong as it should be first come first serve plus there’s no where else to go on the north side. I’m afraid it would put me of going back.

Stayed 6th November 2020

First time staying here and it was fab and will definitely be returning in the future

Stayed 5th September 2020

Had a fantastic stay & the views from our room were just spectacular. The staff were so welcoming and couldn’t do enough for you. Looking forward to booking again and going back soon.

Stayed 25th September 2020

We loved our stay at this hotel. The staff were lovely and everyone made us feel safe during our stay. We especially want to thank Josh who is part of the restaurant team who made my husbands 50th birthday memorable for him. He came out the kitchen with our blow up walking frame and walking stick and went out of his way to get us a table with a wonderful view of the bridge and also brought my husband out his birthday cake. He even left us a wee note in the cake box thanking us for making his night a great laugh, which was lovely. He is a valued member of staff.

Stayed 9th August 2020

All in all a gorgeous hotel lovely King size room with a view of the Queensferry crossing. Loved the dining room food delicious and staff were very attentive and friendly. Excellent measures for social distancing.

Stayed 9th August 2020

All in all a gorgeous hotel lovely King size room with a view of the Queensferry crossing. Loved the dining room food delicious and staff were very attentive and friendly. Excellent measures for social distancing.

Stayed 9th August 2020

All in all a gorgeous hotel lovely King size room with a view of the Queensferry crossing. Loved the dining room food delicious and staff were very attentive and friendly. Excellent measures for social distancing.

Stayed 1st November 2020

Hotel was absolutely stunning and room was great size staff very helpful and food was delicious would definitely recommend this hotel also terrific view of the bridge from the hotel dining room.

Stayed 18th July 2020

Lovely hotel great location. Staff excellent. Enjoyable stay.

Stayed 8th September 2020

Myself and girlfriend had a great time here. The Hotel was brilliant with awesome views, especially from the restaurant. The location was brilliant and was a great base to explore the area. I was really pleased with all the staff, they couldn't do enough for you which is very much appreciated. Brilliant service. All in all an amazing stay.

Stayed 31st March 2019

What can I say everything about our stay was amazing, staff couldn’t do enough for you, rooms were clean and comfortable, food and tails were great, can’t wait to return, loved that we could enjoy our complimentary bottle of wine with dinner rather than in our room

Stayed 27th January 2019

Absolutely fabulous. Hotel immaculate with stunning views. Room superb with great bathroom walk-in shower and light up mirror. Bed king size and linen great. Good tv and air con. Restaurant great with super views. Breakfast buffet style great selection excellent. Evening meal superb quality and choice. Great value for money and all staff brilliant. Will return definitely and I can’t recommend it highly enough.

Stayed 26th January 2019

Lovely overnight stay lunch and dinner good

Stayed 26th January 2019

Had a great night here x room brilliant except view which was on to a mound of dirt but wasn’t an issue really x had no water in the morning so unable to shower or flush toilet x but I’ve been assured I will be refunded half my bill which I didn’t ask for x

Stayed 23rd March 2019

Hotel and staff were excellent we all had a really good weekend

Stayed 19th January 2019

Really enjoyed my stay at this hotel. The furnishings were in top notch condition. Very good value for money.