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Radstone Hotel, Shawsburn

Ayr Road, Shawsburn, ML92TZ, UK

Guest Reviews

Overall Guest Rating

89%

Mandy Wilson said...

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Stayed 17th March 2023

Beautiful hotel, excellent service and superb food! Only let down this time was the shower area in the double room, really bad black mould that brought the standard down a bit.

Hugh Harkin said...

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Stayed 27th February 2023

Delightful hotel....excellent staff...food great...room very comfortable....very little corridor noise. We will certainly consider returning....maybe for one of their tribute nights.

pamela paterson said...

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Stayed 26th February 2023

Great stay as always

Mandy Wilson said...

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Stayed 23rd February 2023

Wonderful hotel, well worth a visit!

danny mcguinness said...

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Stayed 24th February 2023

Very happy and everything was great

Distington Surgery said...

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Stayed 22nd February 2023

This is the first time we have stayed at a RAD hotel and we were both very impressed with all aspects from the minute when we arrived until we checked out. The room was very comfortable and all of the staff were friendly and helpful.

Elizabeth said...

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Stayed 12th February 2023

Had a lovely stay in this hotel. Really nice room, not huge but such a comfortable bed and a fabulous shower. We were in room 16, which was well away from the function room so nice and quiet but wouldn’t have liked to be in one of the closer ones! Our food at dinner was great and the staff we came across were all friendly, helpful and polite. The only problem we had was with a very confusing issue when my husband ordered (or tried to order) an ‘old fashioned’ tail. The young barman messed around with till for a while, spoke to other staff, tried to charge him for tails he hadn’t ordered, then finally told him he couldn’t get one…with no real explanation why. We didn’t know if they didn’t have the ingredients, if didn’t know how to make it or what the problem was. My husband left the bar very confused and without a drink. Apart from that one confusing episode….overall a lovely stay :)

A guest said...

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Stayed 5th February 2023

We were really delighted with our stay at the Radstone Shawburn hotel. The room was good size, lovely views and a massive bed, had a great sleep. Bathroom a little tired but spotless clean. Staff friendly, lounge and dining very good a food great. Especially the choice for breakfast was fantastic, loads of fresh fruits honestly the best breakfast we had anywhere. Excellent price

John Carlyle said...

87%
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Stayed 18th January 2023

What can I say just excellent

John Carlyle said...

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Stayed 15th November 2022

Arrived at the hotel and dropped my wife off at the front door as she can't walk from the car park by the time I got into the hotel the receptionist had upgraded the room for us as it was the wife's birthday. This was a lovely thing to do and was very much appreciated by both of us. A simple gesture but very well received this just set off a lovely stay at this hotel .

lorna finlay said...

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Stayed 1st November 2022

Excellent hotel - looks more like a 4 star Hotel- lovely staff- friendly receptionist to Ann Marie in the restaurant. Great location- comfy beds - good food. Highly recommend it. Will be back shortly. Great value for money

Gordon McKay said...

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Stayed 30th September 2022

Great access especially if disabled, good access to the motorway and far enough away from traffic noise. Very professional reception staff . The room was spotlessly clean and very nice and modern with a great bed. The food was excellent , considering it was a special deal. All staff were polite and attentive. We will be back

Denise Miller said...

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Stayed 2nd September 2022

Great tribute night. Treated my sister to a wee tribute night and overnight stay. After what has been a few tough years for her and our family it was great to see a smile on her face and enjoying hlf. Staff were friendly, meal was lovely, the tribute act were ok better at Dirty Dancing than Grease. The entertainment in between was fab. Great time had by all. Would defo recommend it.

Terry BOYLE said...

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Stayed 14th June 2022

We had a lovely nights stay at the Radstone, room was great & the dinner & breakfast were delish.

DAVID WILSON said...

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Stayed 11th June 2022

Very clean and comfortable room, friendly staff and good food in the restaurant.

Janette Carella said...

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Stayed 7th February 2022

Had an amazing stay at the hotel. The food was excellent and full marks to the staff who couldn’t have been more helpful.

Caroline Wilkie said...

84%
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Stayed 28th January 2022

Beautiful hotel lovely clean Helpful staff Amazing food ?

A guest said...

80%
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Stayed 15th January 2022

We enjoyed a recent stay. Reception and restaurant staff very pleasant. Felt COVID safe. Bar staff at lunchtime seemed harassed - no clear system in place with no reservation signs on tables and us being asked to move. Rooms recently upgraded so clean and fresh with good decor, however bathrooms in need of an upgrade also.

A guest said...

57%
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70%

Stayed 8th January 2022

The hotel was okay but room a bit shabby as they are in the process of a refurbishment. The tiles on the bathroom floor were loose so had to be careful walking on them. Room service came to our room 10.45pm approx and we advised we had not ordered room service. We could hear the waiter conv with the residents of another room who confirmed the order was theirs but when we checked out the next day the room service charges were still against our room. The waiter did not go and report the mix up of rooms. The receptionist was very accusatory towards us when checking out and insisted she had spoken to my husband on the phone and he had placed the order. I assured her i had been in the room the full evening and he did not use the phone. The manager appeared and we involved him as we were not in the slightest bit impressed with our stay. He had seated us the night before at dinner and advised the menu included in the deal, told us supplements on the al la carte and also gave us a sheet of specials but did not state that supplements applied on the specials, even though some items on this menu were cheaper than the inclusive menu. All in all won't be going back to this hotel.

Chris Aitchison said...

87%
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Stayed 2nd January 2022

Really enjoyed our stay at the weekend, lovely hotel! Only comment would be when going for drinks at the bar, it took a while for anyone to approach to take an order, even though it wasnt busy. Overall solid 9/10. Will definitely stay again.

A guest said...

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Stayed 28th November 2015

Lovely hotel in a good location for visiting local attractions. Nice and quiet.

Christina Coe said...

97%
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Stayed 19th September 2021

First time staying here, was a little early for check in, so had tea in the bar lounge area which was lovely, check in easy, room beautiful ,very clean , excellent service,food was delicious and very hot, restaurant busy but still covid distance friendly, will definitely go bk

A guest said...

100%
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Stayed 19th September 2021

The radstone was a lovely spotless hotel food was superb staff were really friendly .will definitely be back there again Sunday saver great value

audra baxter said...

70%
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Stayed 12th September 2021

Beautiful hotel lovely staff . Food was ok nothing special. Upgraded to a suite huge room but needs Upgraded very old fashioned carpet had cigarette burns at balcony and lots of cigarette butts outside in grass .

Liz Reilly said...

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Stayed 15th August 2021

Beautiful hotel great food Loved the afternoon tea also. Staff very friendly