Crieff Hydro Hotel, Crieff

Stayed 8th November 2023

Beautiful location. Front desk staff very helpful and friendly. Our room could do with a facelift, but it was warm and comfortable. We were expecting our upgrade to a ‘feature’ room to include little extras, but didn’t know what they were. Everyone really professional and breakfast staff were great. Loved our stay!

Stayed 4th October 2023

We were a group of 8 returning to this hotel after several years (mainly due to ferry situation as we normally go to Arran!) I have to say our check-in was a bit haphazard, despite the Hydro having all the names, as two rooms were ready & two were not... Despite this we were all given cards to fill in & sign & only one credit card requested for incidentals. We didn't know which room that was actually linked to until the end of our stay!! It was 7 years since we ourselves stayed in the hotel, and nothing much seemed to have changed. The carpet in the main lift was ill-fitting & never looked clean, and the rest of the corridors were very tired. The rooms were fine, and showers were good if still over the baths. Water pressure & temperature was also fine. Some of us used the Victorian Spa, which was very pleasant, however the showers beside the steam/sauna were not working (apparently awaiting a part), so had to use the shower in the disabled toilet. Overall, the stay was OK, as the hotel was fairly quiet, but money needs to be spent to bring it up to the standard of hotel people expect from the name! Could do better!

Stayed 9th June 2023

Facilities amazing, staff delightful, food good. however our family room directly over service entrance for deliveries (clattering and banging metal)before 7am couldn't close windows (which we had open as room stifling with no air conditioning)bad enough but we had a terrible night with wedding party revellers until 4am. When checking out i told them at reception and answered with i should have aletered night security (really) Putting a family with young children above a noisy service area and boisterous outdoor terrace not acceptable

Stayed 2nd June 2023

We took our family to Crieff Hydro for my husband's 70th birthday and had a wonderful time. Hotel was just lovely

Stayed 31st March 2023

Enjoyed our stay, the staff were friendly and helpful.

Stayed 17th February 2023

Hotel was nice. Only kids were off school so they were running around the corridors and jumping on furniture. The room was nice enough but could have been better. Food in Terrace was poor. I ordered a chicken burger it was so dry and no flavour. I would have better with a bit cardboard. We did get some drinks as a way of apologize. In places the hotel needs upgrading

Stayed 2nd December 2022

Beautiful room in separate annex. Appreciated the quiet. Lovely roll top bath and luxury toiletries. Only 1 min walk from main hotel. Food was great but would benefit from adults only area for breakfast as very busy with children. Victorian baths amazing though a little expensive at £20 each. Definitely stay again

Stayed 14th August 2022

Really enjoyed our break at this hotel,staff service and food were excellent

Stayed 20th July 2022

Lovely hotel and surroundings. Just a pity it was our third attempt that our room was ready. Says rooms ready by 3pm. We tried twice Will no luck then had to go back a third time was around 5.30pm before it was ready. We had afternoon tea as part of our package, which was very nice. Only to notice we had been charged for it. The Victorian baths was also part of our deal. When our invoice arrived we had been charged for that too. The reception staff did sort it out but I felt it was a bit of a shambles. All in all it was a nice stay.

Stayed 26th November 2019

Been staying at Creiff Hydro for years and normally the food allowance is sufficent to cover 2 courses in The Meikle Restaurant but price increases mean it now only covers a main course. Also choice not what it once was and struggled 2nd night to find something off the menu. Accommodation as always was very good, staff friendly, helpful and attentive.

Stayed 7th October 2018

What a wonderful place X weather was horrendous but we were never bored X staff were helpful and food was reasonably priced and tasted lovely X children are made welcome and there is activities daily for them X there is an adult only spa which you pay for seperate but it is worth the extra though book before you go as it is popular

Stayed 25th May 2017

The Hotel/grounds are huge with indoor/outdoor activ. Plenty to do if you have kids with you.

Stayed 26th March 2017

Enjoyable stay and was good value for money. Lovely hot stone massage by Courtney which I would highly recommend. Lots to see and do. Will visit again in the future and would recommend a stay.

Stayed 13th March 2017

We had a lovely overnight stay. Rooms were very comfortable and spacious. The food was lovely. The hotel was well staffed and all staff were very helpful. I would recommend the hotel especially during the week and out with school holidays!!

Stayed 5th March 2017

A brilliant hotel for a break. Plenty to do for each age group. We were delighted with our room and had a lovely view from our front window whilst enjoying our bottle of prosecco. Dinner was perfect, tasty yet not too much. Service for both dinner and breakfast was excellent. I'm keeping my eyes open for this deal again as I would be happy to go back with my family. Thoroughly recommend.

Stayed 2nd March 2017

Lovely hotel, efficient and pleasant staff. Only criticism is I asked for 2 twin bedded roooms on booking, received two double rooms, although beds were good sized. I would have liked advance notice of this.

Stayed 19th February 2017

Stayed many times and never had any cause to complain until now. Booked DBB Inc room upgrade and bottle of prosecco in room on arrival. Check in just after 1500, easy enough, got to room, no prosecco which wasn't a problem as we were going for a walk. After the walk we got back to room, still no prosecco so we spoke to receptionist and asked if someone could arrange for it to be delivered while we went to bar for a couple of drinks. To cut a long story short, the prosecco was eventually delivered to the room at 1830 following a further 3 visits to reception to ask about it. Similar poor service followed at dinner, one started brought out 5 mins before the other so had to ask for them to come together, mains then arrived while still at starter, mix up with drinks as well. Not really what we expect from such an established hotel. Next morning no delivery of our newspaper. Really disappointed with level of service and customer care.

Stayed 5th September 2016

We have just spent fantastic weekend in a Luxury Self Catering Lodge. Reception was friendly and informative. The location was superb, private overlooking open countryside with spectacular views. The lodge was clean, spacious and very well equipped. We had full use of the hotel facil and were supplied with towels when we went swimming. The outdoor activ were well organised and the staff were fantastic. We would like to give a special thanks to Josh who led us in a Segway session, he was so patient and encouraging towards our 12 year old son. Josh put him at his ease by chatting generally to him and keeping him close to him around the route.

Stayed 31st May 2016

Had a family break in May at the self catering lodges . Great accommodation with three bedrooms and a large kitchen and lounge area . All very comfortable and just a short walk to Crieff . Staff at the hotel were helpful and polite and we made good use of the spa and pool .

Stayed 7th September 2016

We had a 7 night holiday with 2 under 5's and 2 doggies self catering. We had a super time and the children loved all the activ including Big Country. The swimming instructors were excellent as were all the staff around the resort. Only negatives were swimming pool/leisure centre decor very tired and Victoria Spa tired too with exception of new shower area and steam room which had been updated. Fitness Centre - fab equipment. We ate in Brasserie - great choice of food and Piccollo - ok. Peas on offer with food (no beans) in Hub cafe next to Big Country - our wee ones love beans - otherwise great place to stop and have lunch straight after the children's club. They also offer takeaway coffees.

Stayed 11th September 2016

We stayed for 4 nights at the cozy cottages at the hydro. Good value for money, clean and use of the hotel facilites included. Hydro pool lovely and warm. The grounds are huge and lots of activites for both kids and adults. Will definitely come back to the hydro as there was so much we didn't get done on our short break. Never tried the food as we were self catering, which was easy with the well equipped kitchen in the cottage. Over all a really enjoyable stay.

Stayed 5th September 2016

All aspects of our stay were satisfactory.

Stayed 27th July 2016

Enjoyed a lovely stay at Crieff hydro. Although the hotel was busy all the staff were very attentive and helpful . food lovely.

Stayed 29th June 2016

Thoroughly enjoyed our stay. All Staff were very friendly, helpful and polite. Room was great. The food was lovely but just a shame it was served warm rather than hot. We wil definitely return.

Stayed 29th June 2016

Fantastic 2 night stay in the hotel. Friendly helpful staff, excellent service and very nice food. We ate in both the Brasserie and Meikle and found them equally good, breakfast in the morning has everything you could ever want. Can't wait to make a return visit.