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DoubleTree by Hilton Harrogate Majestic Hotel & Spa, Harrogate

Ripon Road, Harrogate, HG12HU, UK

Guest Reviews

Overall Guest Rating

86%

A guest said...

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Stayed 6th March 2024

Excellent service, cleanliness and lively spa area

Donna Cook said...

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Stayed 6th March 2024

Rooms were very clean and the service was great. Would definitely come back again.

Colin Froud said...

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Stayed 9th January 2024

Great hotel ,superb evening meal ,A+ spa , great location, only down side was parking charges £12 per day

Allison Bonner said...

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Stayed 25th October 2023

We enjoyed our stay at but there was a few things we weren’t impressed about our room was not ready upon arrival. Check in was 4pm it was 8 minutes to 4 and the room wasn’t ready until half four we did receive complimentary drinks for this. Also the choice from dinner menu in the champagne bar wasn’t great my sister is vegetarian and there was literally one choice for her a risotto. The room was lovely bed was huge and very comfortable, breakfast was good this is the 4th time i’ve stayed here over 8 years unfortunately not my best time. The hotel is beautiful most of the staff are lovely i would still go back at some point in nxt few years.

A guest said...

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Stayed 14th October 2023

Disappointing stay Spa full so could not use pool facilities - not informed of busy times upon check in Reception poor - no hotel info provided Moules frites (part of our deal) were poor quality and served cold so returned which delayed our meal (party of 6) Drink offers advertised in room unavailable when requested in bar area

Helen Dove said...

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Stayed 25th November 2022

Went on a peeky blinders theme night. This is the second brake booked by myhotelbrake. Again went faltless. And outstanding value for money. The hotel itself. Not all Hilton hotels are equal. This one loved our brake. The hotel is large but still the hotel manage to provide a lovely ambience throughout. Staff are cheerful and helpfull. The facilities flow well and are welcoming. Situated in a good position. Enjoyed the spar access to

Jennifer Hayward said...

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Stayed 19th November 2022

We had a lovely stay here, very central, staff were very accommodating, the food was lovely.

Lynn Hindmarch said...

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60%

Stayed 12th November 2022

Poor experience due to an event at the hotel which resulted in loud music heard in bedrooms until midnight Complaint made with reception but as yet manager has it been in touch Picture of Platter was not representative of what was received at the hotel

Jane Alexander said...

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Stayed 11th October 2020

Lovely clean, tidy and covid aware Majestic Hotel. Staff were lovely, breakfast was lovely and our upgraded room was also lovely. We chose a deal of B&B + packed lunch. Packed lunch was actually Afternoon tea in a big box and absolutely delishious too.

A guest said...

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Stayed 12th October 2020

Beautiful hotel. Have stayed many times. Large spacious bedroom. Super comfortable bed. Fridge and safety deposit. Didn't find the evening meal inspiring this visit. Brvice quite slow.

lucy jones said...

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Stayed 27th September 2020

Amazing! Great service, lovely staff, well maintained social distancing. The food was beautiful & even though the spa facilities were closed, the pool was open & it was a nice relaxing stay over all. I left feeling so refreshed and positive. Also the best ceaser salad I’ve ever had!

Rachel knight said...

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Stayed 3rd October 2020

Brilliant service , lovely covid safe hotel . Lovely room , good size and facilities.

Sarah Wallace said...

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Stayed 2nd October 2020

Fabulous stay throughout, very well organised even with the current situation & would highly recommend. All the staff were very smart & so pleasant & helpful in all areas. Service was excellent & everything was spotless in the hotel. Food was delicious too.

Debera Drew said...

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Stayed 29th September 2020

Very nice hotel. Lovely big clean room on the 1st floor with very comfortable beds. Chloe on reception was very helpful and friendly. Breakfast average but packed lunch offer was excellent. Unfortunately due to the covid guidelines, the hotel bar had to close at 10pm but we just bought drinks from the local shop and took them back to our room. Overall a lovely stay

annette hutchinson said...

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Stayed 30th September 2020

Lovely hotel and location.Room clean and comfortable.breakfast delicious.Staff very polite.There was lots to eat with the packed lunch.

Paul Garrett said...

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Stayed 25th September 2020

Lovely hotel great location, spacious room. Tasty breakfast and afternoon tea.

Clare Richardson said...

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Stayed 21st September 2020

Hotel was beautiful, the packed lunch was just lovely and the complimentary cookie was just a really nice touch, the service at breakfast was so good, especially in light of the situation we are all in, Thankyou so much we can't wait to come Back

Colin Jowers said...

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Stayed 20th September 2020

All hotel very clean staff efficient and friendly Food and service good in restaurants

A guest said...

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Stayed 20th September 2020

Overall we enjoyed our stay in Harrogate very much. Our room was clean, comfortable and roomy. Breakfast was very good and the staff there were excellent. However we found the service in Frederick's very slow and disappointing. At times we felt ignored and we had an uncomfortable conversation when settling our bill with the barman who didn’t have any knowledge of the deal we had booked.

jessica Bridgett said...

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Stayed 20th September 2020

Just want to say what a wonderful overnight stay at your hotel in Harrogate. Staff very lovely and friendly and nothing was any hassle. Quick easy check in/ check out.

KevinM Atkinson said...

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90%

Stayed 30th August 2020

Very very disappointed with the service. Hotel took an extra £91.25 out of my account. I have been on the phone at least 6 times and been promised this is a mistake and will be refunded. I am still waiting for the refund after a supervisor told me 7days ago that she witnessed the accounts dept transferring this money. Been on the fone today to be told they will ring me back. I will never book a hotel break with yourselves or the hotel chain again.

Patricia Gallop said...

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Stayed 14th September 2020

Lovely hotel and staff were fabulous read a few reviews after booking and there really isn’t anything to worry about

Jane Wearing said...

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Stayed 30th August 2020

1 night stay with hubby for August bank holiday treat. Room amazing, large, light, new, modern and clean. Breakfast in beautiful dining room. Served to table. Staff very friendly and efficient. Would highly recommend this fabulous hotel. Very good location 10 mins walk into centre.

kevin currell said...

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Stayed 27th August 2020

Lovely stay at the Majestic hotel! Staff very polite,with a caring nature! The breakfast was great as well! Will be back!

Susan White said...

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Stayed 20th August 2020

We had a pleasant stay at this hotel. A few issues at check-in as our room was not ready but it was sorted out by Reception. The hotel is very big and pleased to say social distancing was in place and face coverings were mandatory throughout the hotel with plenty of hand sanitizer available too. We had upgraded to a Queen deluxe room. It was very spacious and the bathroom had a large walk-in shower and separate jacuzzi bath. All staff very helpful and friendly. We ate in the restaurant on our first night and I have to say the food was lovely as were the tails! Breakfast was table service and was good. We would return to the hotel.