Castle Inn Hotel, Bassenthwaite

Stayed 28th January 2017

Decent hotel lovely location stayed on a DBB deal good service good food only criticism was the location of the room overlooking a car park for the location of the hotel we could of been anywhere but for what we paid it was ok.

Stayed 19th November 2016

Thoroughly enjoyed our break, wouldn't hesitate to visit again.

Stayed 1st November 2016

Excellent. Good hotel, extremely pleasant and efficient staff, food exceeding all expectations. We had a wonderful and memorable break.

Stayed 16th October 2016

I have used your site to book hotels on a fairly regular basis and this time I made two bookings Ref. No.s 175394 and 175396 to stay at the Castle Inn Hotel near Keswick for 2 rooms for 4 Adults. On arrival at the Hotel they could only find part of the booking and none in my name. Unfortunately this was the third time that this has happened- 2 5 September 2015 at the Blue Bell Belford and 5 April, 2015 at the Gretna Hall Hotel Gretna. Luckily they all were able to accomodate us however it is now getting embarassing and I dread to think of the consequences if no rooms were available. As this has happened three times the Fault would appear to be at your end when two rooms are booked I would appreciate any comments you wish to make

Stayed 15th October 2016

Enjoyed a lovely clean twin room with en suite with bath and shower . Felt pool was ok but smal lsauna and steam room not hot enough. Jacuzzi was not in use. The Ritzon restaurant was not to our taste but enjoyed lovely meal in bar. Breakfast was outstanding. All staff very helpful and polite.

Stayed 15th October 2016

Enjoyed a lovely clean twin room with en suite with bath and shower . Felt pool was ok but smal lsauna and steam room not hot enough. Jacuzzi was not in use. The Ritzon restaurant was not to our taste but enjoyed lovely meal in bar. Breakfast was outstanding. All staff very helpful and polite.

Stayed 13th May 2011

Great location and really enjoyed visit. Breakfast was great and plenty of choice for evening meal.

Stayed 15th September 2014

Had to come home a day early due to personal reasons. Gave the hotel about a days notice but was charged for the last night. Thought this was a bit hard. Everything else was great.

Stayed 18th May 2014

THIS HOTEL EXCEEDED OUR EXPECTATIONS AND WE WERE DISAPPOINTED WE WERE ONLY STAYING 1 NIGHT WE WOULD LIKE TO RETURN TO IT IN THE FUTURE. THE FOOD WAS FANTASTIC AND I WOULD CERTAINLY RECOMMEND TO OUR FRIENDS

Stayed 24th February 2014

Stayed before and decided to book a longer stay this time and was not disappointed. The hotel is fairly remote at this time of year but is ideal for a relaxing break that we were after. Staff are very friendly and helpful and the hotel is well maintained. Overall we had a smashing time at the Castle Inn hotel.

Stayed 5th November 2013

Had a lovely couple of days at the Castle Inn Hotel. Although it was midweek and quiet all the staff were very friendly and nothing was too much trouble. Facilities were well maintained and everything very clean. We chose to dine in the Lakers Bar and found the food really tasty and the atmosphere very relaxing. Bar staff were great and nothing seemed to be too much to ask. Will definitely be back!!

Stayed 2nd November 2013

We have just had a lovely relaxing stay at Castle Inn and would highly recommend it. We booked through Classic Britain and got an excellent deal. Hotel beautifully laid out, rooms pristine and comfortable. I am vegetarian and although there was only one choice on a la carte I was able to order from the bar menu which had a better choice. We wouldn't hesitate to go back.

Stayed 1st November 2013

We had a very lovely stay at your hotel. The staff were extremely couteous, the food was delicious and we really liked the room and spa faclilties. We wanted to stay longer.

Stayed 11th October 2013

very enjoyable all staff friendly and helpful.food very good service excellant.

Stayed 11th October 2013

very pleasant stay in comfortable, friendly hotel

Stayed 8th September 2013

Staff were very welcoming, the room was fantastic with lovely views. We had a relaxing break.

Stayed 17th April 2013

No WIFI anywhere in the hotel despite well publicised claims that it was available in all rooms.

Stayed 15th April 2013

This was our second stay at the Castle Inn. The room we were finally allocated was disappointing considering that we Had booked on the 18th of February and had paid the supplement for a guaranteed superior room - it was our Ruby wedding anniversary, and I did not wish to end up in a basic room. The first room we were given had a trellis in front of the window and overlooked the reception entrance... When I complained, we were told the hotel was full and they would try to do something. The next room we were shown (the only one, we were told) was a bit better, but still had an eight foot hedge in front of the windows. I suspect the Conference guests staying overnight were allocated the good rooms? On a positive note, breakfast was excellent, and the quality of the food served at dinner was excellent. The

Stayed 7th April 2013

Already filled in paper feedback, how ever the only minor, lets call it an observation was that if guests are on a DBB stay with a

Stayed 30th March 2013

Excellent !!!

Stayed 15th February 2013

We had a double room and two family rooms for the weekend of 16/17 of Feb. This hotel was an excellent choice, in particular the family rooms were really spacious and the hotel facilities excellent. We celebrated a family birthday and we would like to thank ALL the hotel staff for the part they played in making the occasion so enjoyable.

Stayed 8th February 2013

We had a fantastic stay at The Castle Inn Hotel, the staff were friendly and helpful, the room was extremely clean and comfortable and the food superb. The only disappointment was that both the steam room and the jacuzzi were out of action. We had seen a note posted on the website to say the jacuzzi was closed but as that was dated 06/06/2012 had assumed it would have been reopened since then.

Stayed 30th December 2012

Would use again. Staff very polite and attentive. New Years Eve gala meal excellent.

Stayed 30th November 2012

Excellent food, very helpful friendly staff. An enjoyable break.

Stayed 14th October 2012

Lighting in bedroom was a wee bit dim for reading by. (bedlights were great, though) Drawer or cupboard storage space for clothing was limited (wardrobe hanging space was great) Lovely bathroom and shower. We were disappointed that plat du jour / table d'hote menu was suspended on our third night (and thereafter) - it was not possible to order three courses from the a la carte menu within the