Golf View Hotel & Spa, Nairn
Guest Reviews
Overall Guest Rating
86%
Overall Guest Rating
86%James Mulholland said... Hotel has replied
Stayed 6th May 2014
Had a wonderful break - despite being unwell. Bedroom with terrific view made it so much better. Food what i could partake of great. 10 out of 10th for all categories. Staff helpful & very friendly. Only fear of recommending it could make getting booked difficult in future.
Hotel reply...
Thank you for your kind review, thank you for all you lovely comment s, glad you enjoyed your stay with us Regards Donald
M Watson said... Hotel has replied
Stayed 5th May 2014
Hotel was excellent. Have nothing but full praise for food,location,cleanliness and great service from everyone. Will definitely be back. Deal was fantastic!
Hotel reply...
Thank you for your kind review, thank you for all your kind comments Regards Donald
Mary Brogan said... Hotel has replied
Stayed 25th April 2014
Have just spent a most enjoyable weekend at Golf View Hotel. I could not speak highly enough of the hotel. The comfort, food ,helpful and pleasant staff, location, and not forgetting the Spa were excellent. My friend and I look forward to repeating our experience.
Hotel reply...
Thank you for your kind review, glad you had such an enjoyable stay with us Regards Donald
Kenneth Head said... Hotel has replied
Stayed 22nd April 2014
We enjoyed our stay very much - a lovely hotel in a very nice location, with comfortable well equipped rooms and friendly efficient staff
Hotel reply...
Thank you for your lovely review and glad you enjoyed your stay. Regards Donald
A Moffat said... Hotel has replied
Stayed 24th March 2014
The food, the room and the very helpfull staff made our short stay memorable.
Hotel reply...
Thank you for your kind review Regards Donald
Robert Kenny said... Hotel has replied
Stayed 9th March 2014
Overall we had an enjoyable 3 day break at the Golf View. The one disappointment was the very slow service in the restaurant on our first night. There were enough waiters - I think the problem was in the kitchen. However on the next occasion the service was much better. Breakfasts were really good, the staff attentive and friendly. Wi-fi worked a treat allover the hotel. The bedroom was freshly decorated and very clean. The hotel is right beside the lovely seaside walk into Nairn.
Hotel reply...
Thank you for your kind review Regards Donald
CHARLES PIRRIE said... Hotel has replied
Stayed 9th January 2014
The hotel it's self was lovely cannot fault bar and restaurant and the staff . My only complaint is the housekeeping side my shower was dirty a build up of soapy scum and a spiders web on the small window did ask to have it cleaned and removed but this did not happen. The cleanliness within the hotel was ok but a few things letting them down ie bottom of doors rims and shower plugs, baths all could be better considering this is a 4 star hotel.was a but let down by this but did not dampen the stay. Do hope to return if they get their cleaning standards sorted
Hotel reply...
Thank you for your kind review Regards Donald
William Baird said... Hotel has replied
Stayed 3rd January 2014
Thoroughly enjoyed our stay. Food was excellent. Only thing that let it down was broken TV stand and toilet seat which made rooms look shabby. Excellent value for money, will be back.
Hotel reply...
Thank you for your kind review Regards Donald
Paula Thomson said... Hotel has replied
Stayed 2nd January 2014
We had an excellent stay at this beautiful hotel on 2 January. Every member of staff we met was both pleasant and helpful. The room was very spacious as was the bathroom with separate bath and shower unit. Certainly couldn't fault our stay. We will be back!
Hotel reply...
Thank you for your kind review Regards Donald
Rosemary Bruce said... Hotel has replied
Stayed 27th December 2013
have been here several times but this time was very dissapointing due to the awful room we were given
Hotel reply...
Thank you for your kind review Regards Donald
albert sharp said... Hotel has replied
Stayed 12th December 2013
Very comfortable hotel with pleasant helpful staff. Ideal place for a. short break. Will go back again
Hotel reply...
Thank you for your kind review Regards Donald
Jill Davidson said... Hotel has replied
Stayed 10th February 2013
We enjoyed our stay .I felt the hotel could have been cleaner maybe more staff needed
Hotel reply...
Thank you for your kind review Regards Donald
Elaine MacKinnon said... Hotel has replied
Stayed 20th October 2013
we enjoyed our stay at the hotel and would go back. The things that let it down, the hotel took a
Hotel reply...
Thank you for your kind review, this would have been a pre-auth only which you should have done on arrival at the hotel and when you paid by the same card all should have been cleared off unless you paid with a different card, the dining issue has now been sorted also . Regards Donald
George Leggate said... Hotel has replied
Stayed 8th October 2013
We had 3 very enjoyable nights in this hotel and would recommend it very highly. Staff were very friendly and most helpful. Would gladly go back to this hotel.
Hotel reply...
Thank you for your kind review Regards Donald
GORDON GRIMMER said... Hotel has replied
Stayed 17th September 2013
Bedrooms were a bit outdated but were in a good clean order. Food was very slow in coming for the 5 course taster menu but Manager sorted our problem for our 2nd evening very promptly. Leisure facilities were great .
Hotel reply...
Thank you for your kind review Regards Donald
Elizabeth Doherty said... Hotel has replied
Stayed 17th October 2013
We were absolutely delighted with our bedroom. It certainly lived up to Classic Britain's guarantee of "best available room" Whilst the taster menu was interesting the service was very slow. We chose to eat in the conservatory on the second night and the food and service were excellent. We had invited our family to join us and the staff ensured our 3 grandchildren, all under 6, had the food they wanted. Service at breakfast in the dining room was better. All in, a very enjoyable stay.
Hotel reply...
Thank you for your kind review Regards Donald
David Macaulay said... Hotel has replied
Stayed 20th October 2013
nice hotel good sized bedroom food was very good ,good leisure facilities
Hotel reply...
Thank you for your kind review Regards Donald
D Ritchie said... Hotel has replied
Stayed 20th November 2013
We spent 4days at the hotel & we found the staff very friendly & helpful. We were given a super room which had a large lounge area & good en suite with separate shower & bath. We will certainly return as we found the hotel excellent value.
Hotel reply...
Thank you for your kind review Regards Donald
Sandra Green said... Hotel has replied
Stayed 11th August 2013
The hotel was lovely BUT the management was very poor. We arrived early for lunch was directed to the conservatory waited there to be seated for 10min while various staff came and went at the bar eventually advised there would be a 30-40min delay as there was a party booked in. So we had to go elsewhere surely if you take on additional covers then you ensure your staffing levels are adequate to deal with this. While waiting at desk an elderly gentleman asked for assistance with baggage he was still standing outside 5-10min later in the rain.the visiting group were still being given priority over guests I did leave a comments form and did speak to the reseption this was a most unpleasant experience as while speaking this young man slide along on his chair .didn't introduce himself . interrupted . said he knew all about it it was an 80th birthday party . I quietly explained my concerns he constantly spoke over me had the lack of respect to answer a phone while I other staff were available without excusing himself he was rude argumentative and disrespectful .I also spoke about the older gentleman and he said he knew all about it and he was not left outside which I had witnessed Most importantly not once did he try to take me to a more private area NOR apologise first rule of customer care. So all in all an unpleasant silver wedding treat I thought I would have had a reply from my comments form
Hotel reply...
Thank you for your kind review, this has all been re-addressed now Regards Donald
Daniel Brown said... Hotel has replied
Stayed 2nd July 2013
We love this hotel, would go at any time and do recommend it to everyone
Hotel reply...
Thank you for your kind review Regards Donald
Maureen Mullan said... Hotel has replied
Stayed 17th November 2013
Lovely hotel. Friendly staff and very good value!
Hotel reply...
Thank you for your kind review Regards Donald
agnes edmond said... Hotel has replied
Stayed 29th October 2013
We had a lovely time at the golf view hotel. This was our fourth time and wont be the last WE WERE GIVEN A ROOM WITH A SEA VIEW I WOULD PREFER THE TABLE DE HOT MENU SAYING THAT THE FOOD IS LOVELY THE STAFF WERE ALL GREAT A SPECIAL THANKS TO EDITH
Hotel reply...
Thank you for your kind review Regards Donald
N McKillop said... Hotel has replied
Stayed 27th October 2013
Our stay was very enjoyable. The situation of the hotel undoubtedly helped. Lovely room, friendly, hard working and helpful staff (but staff numbers clearly too low for level of occupancy. Food was excellent - the Taster Menu at dinner is a highly successful idea. Terrific leisure facilities. We hope to be back and shall certainly recommend the hotel to others.
Hotel reply...
Thank you for your kind review Regards Donald
ian young said... Hotel has replied
Stayed 22nd October 2013
another great stay at the Golf View. Have recommended this hotel to many, if you want a quiet relaxing stay and quality food, then this is for you. only fault on this visit was the room hadn't been dusted properly !!! otherwise very comfortable with superb views over the Moray Firth
Hotel reply...
Thank you for your kind review Regards Donald
Lorna Hutcheon said... Hotel has replied
Stayed 14th October 2013
Our second visit to Golf View this year and just as good as our first. Gracious highland hospitality at it's best!
Hotel reply...
Thank you for your kind review Regards Donald