York Pavilion Hotel, York
Guest Reviews
Overall Guest Rating
85%
Overall Guest Rating
85%S DODDS said...
Stayed 18th December 2025
Good hotel Good comfortable bed Good food
Christine rayner said...
Stayed 3rd July 2025
Love this hotel. It has a lovely relaxed atmosphere. All staff are amazing. We have been a couple of times and will definitely be back
A guest said...
Stayed 14th October 2024
We had stayed at this hotel before, several years ago. We knew it was a fairly old building and that was fine. The staff were very pleasant and helpful, room was fine and cosy. However…breakfast. What can I say? The ‘full English’ was meagre to say the least and I am still not over the shock of seeing they only placed a HALF slice of black pudding. Really? Surely things can’t be so bad that they can’t manage to give guests a full slice? Since I don’t eat eggs it meant my ‘plate’ was very small, also not helped by the fact I didn’t even get the mushrooms one morning. I didn’t want to make a fuss but in hindsight I feel it is something that needs to be addressed. Come on York Pavilion, serve a proper full English!
Ron Daniels said...
Stayed 25th September 2024
Pleasant and helpful staff.Good breakfast choice and evening meal good value .
Mary Thompson said...
Stayed 16th September 2024
Very old fashioned hotel but spotlessly clean Not suitable if you have difficulty with stairs as our room was about 3 flights up Only other comment would be it’s a bit out of York
Steve Barlow said...
Stayed 10th July 2024
Good hotel, breakfast very good, just out of town on the bus route to York centre, you can walk if your feeling fit not that far.
Gillian Ward said...
Stayed 7th May 2024
Very basic room with bathroom which desperately needed modernising . Although fairly clean . Miles to walk along little corridors up flights of stairs (don’t have a heavy case !) Breakfast was lovely although evening meal very basic and would not eat there again . Staff very pressed but polite . Be aware there are no usb charging points at all so we had to zoom around looking for chargers at night . Reception staff not interested at all . My friend left her coat and was charged £10 to get it back Unnecessary to charge this !! The hotel could be good but do hang points to improve on . Would not return
Bill Thomas said...
Stayed 30th April 2024
Very enjoyable stay lovely staff and good food.
Lorraine Murphy said...
Stayed 23rd March 2024
Spent 2 nights in this charming hotel with husband. Room was lovely, bit tired but quirky with exposed beams and original features. Very quiet with a view overlooking courtyard. Staff were polite, helpful and attentive in the bar and at breakfast time. Didn’t have evening meal in hotel so can’t comment on the food. Great base to explore York which was a 30 minute walk by the river into centre of York. Would stay again.
Sandra Pennells said...
Stayed 11th March 2024
Had a lovely stay with a very nice disabled room,only thing was the shower curtain,it would have been better if it had reached the floor. I did have a word with the under manager,it would save an accident waiting to happen,but it really was a lovely room, food was lovely &hot, will definitely stay again.thank you
Stephen Kelly said...
Stayed 13th March 2024
Lovely hotel, fantastic staff, lovely room, we were in room 10, very nice and clean. 30 minutes to walk into the centre of York. Great breakfast too.
Debra Hahn said...
Stayed 23rd February 2024
Stayed here for a 2 night break at the weekend. What a lovely hotel, lovely rooms, clean and comfortable beds, lovely breakfast. Staff more than helpful and very pleasant. Bus stop literally outside the hotel, less than 10 mins into York, good service too. I will definitely be back. Fabulous.
Paul Wilson said...
Stayed 14th February 2024
Got a good deal. Very nice hotel , very clean and tidy, immaculately dressed staff who were very friendly. Good breakfast with lots of options. Good sized room with a bath& shower. Bus stop both ways very close and good pub The plough over the road..
A guest said...
Stayed 19th January 2024
Couldn't fault staff BUT hotel needs improvement, had to change rooms as first was totally inadequate, dirty bathroom, freezing cold, bed dipped in middle in second room, door handle hanging off, toilet flshed on 4th attempt, breakfast undercooked, wasn't informed about restaurant closure before we arrived and parking charge of £10 per 24hrs or partial was extortionate, talked to duty manager who was pleasant and said he'd be intouch....he hasn't....very disappointing experience
Susan Sharp said...
Stayed 18th December 2023
Lovely cosy, quiet room. Had to turn the radiator off (and this was a cold damp December stay) it was so warm and snug
Richard Thompson said...
Stayed 18th December 2023
Very nice hotel Clean rooms Staff very helpful and friendly
Christine Rayner said...
Stayed 10th December 2023
Absolutely fabulous break. Welcoming and friendly staff. Lovely warm and clean room . Breakfast was spot on and plenty of choice. We would definitely go back without hesitation
Margaret Rennie said...
Stayed 4th December 2023
Very friendly and helpful staff. Rooms very nice and clean.Breakfast was excellent very good value .Good location with easy access to York city centre excellent bus service
Steven Thorn said...
Stayed 4th December 2023
Nice hotel, well appointed and conveniently situated.
Casson Debbie said...
Stayed 3rd December 2023
it was a beautiful hotel and i'll surely stay again
JOHN WINTER said...
Stayed 3rd December 2023
We had a lovely stay staff are very helpful easy access to York breakfast was very nice a handrail in the disabled shower area would be much appreciated however we had a great stay and will be back again
linda rae said...
Stayed 3rd December 2023
Great hotel clean rooms and good breakfast good value for money
Margaret Bowen said...
Stayed 28th November 2023
Lovely hotel, conveniently situated on a short bus ride away from the city centre. Comfortable rooms. Attentive, pleasant staff. Breakfast was great with something for everyone. Will definitely book there again.
Margaret Lowe said...
Stayed 3rd November 2023
Spent a very comfortable 4 nights with my husband earlier this month. Had a ground floor room in a quiet area, in a courtyard just outside the main hotel. Breakfast had a good choice of foods, staff were very helpful. A thoroughly enjoyable stay.
Alan Gothard said...
Stayed 3rd November 2023
Really nice hotel and setting ideal for York with bus stop outside .
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