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Appleby Manor Hotel & Garden Spa, Appleby in Westmorland

Roman Road, Appleby in Westmorland, CA166JB, UK

Guest Reviews

Overall Guest Rating

88%

Ann Forrest said...

60 %
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Stayed 3rd August 2022

Excellent spa. Polite and helpful staff.Meals good.Room upgrade much appreciated.

A guest said...

87 %
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Stayed 31st July 2022

We booked a Gin & Spa Break for our wedding anniversary and were thrilled with the experience. The hotel is lovely, the staff were wonderful and the food was amazing. The Thermal Spa Journey was a great way to start our stay, very relaxing in high quality facilities.

J Pratt said...

70 %
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Stayed 31st July 2022

Hotel was absolutely amazing. Spa was very relaxing. Room was very spacious as we had booked a garden room. Food was delicious both nights of our stay. Staff were very friendly and helpful

Shona Howie said...

100 %
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Stayed 11th July 2022

This is a beautiful hotel set in beautiful gardens. Our room was fantastic, we paid a little extra to get a room with a patio & garden view, definitely worth the extra. The garden spa is fantastic, we had a 2 hour visit in our deal. Very relaxing. I loved the foot spa. The food in this hotel is outstanding. We had a meal in the Bistro on our first night & it was very good. On our 2nd night we had a meal in restaurant which was totally outstanding & the service to match. All the staff are very pleasant & helpful. This is a fantastic hotel which I would highly recommend.A word of warning, we were charged for bottled tap water with our dinner plus we were charged for a glass of ice to take to our room. Both charges had vat added. We were pretty shocked at this & not once did anyone tell us we would be charged for the water when we were asked if we wanted it at our dinning table. This did leave a bit of a sour taste. It does seem very mean. Other than this, everything was perfect.

Colin Spence said...

80 %
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70%

Stayed 25th June 2022

Restaurants food was lovely on the first night but the bistro food could have been a lot better. The spa was very nice.and the distillery tour. The rooms just need updating but the staff were friendly

George Garland said...

100 %
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Stayed 21st June 2022

Great Manor hotel with views over the valley. Room was very comfortable and we had a great Spa. Staff very friendly and great dining experience

A guest said...

84 %
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Stayed 14th June 2022

Very nice hotel, friendly staff, really nice food (although portions in Bistro were really big), but it was very tasty. Also managed an upgrade on site, thanks to the staff for doing this. Only minor issue was spa was very limited in times you could use it, you could not even pay for additional time in it.

Angela Orr said...

87 %
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Stayed 29th May 2022

This was our visit to this hotel .Everything was well organised with meal times and spa times booked in advance We arrived early and were made to feel welcome though our room was not ready. The decor was slightly jaded in our room within the main house with one wall showing signs of repair work to the emulsioned wall ...in a different shade ! We had a flat screen TV on the wall but it was quite small . We were on a spa deal but had no voucher or miniature in our room . This was quickly rectified when queried Food in the restaurant on the first evening was served efficiently and was presented beautifully . The bistro was more relaxed with a greater range of food to choose from . Breakfasts were a mixture of self serve buffet and staff service . A discretionary service charge of 5% was added to the bill. It is shared at the end of each month between the staff . Though this was not mentioned at the time of booking the staff were so friendly and hard working we felt it was well deserved Overall we had a pleasant time and we have booked to return

audrey cameron said...

100 %
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Stayed 6th April 2022

Most enjoyable stay . Spa was tremendous. Staff were superb , always helpful and made you feel very welcome . A bit of old fashioned hospitality but can I say on behalf of my sister and myself we would like to thank you for lovely stay . We hope to return ????

A guest said...

84 %
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Stayed 17th May 2022

Great 2 night gin spa break would highly recommend.

Elizabeth Airnes said...

100 %
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Stayed 10th May 2022

This was our first visit to the Hotel and we thoroughly loved it. It has fabulous views over the Eden Valley. Although an old building all the rooms are spacious and well looked after. The food was excellent quality with very good friendly staff. The Spa experience was lovely and relaxing.

Sandra Troy said...

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Stayed 11th May 2022

Lovely hotel in great location with lovely views. Rooms excellent and very clean. Friendly staff who gave excellent service. Thoroughly enjoyed the thermal spa experience. Would highly recommend for a relaxing break.

Narinjan Singh said...

84 %
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70%

Stayed 8th May 2022

Great stay, room was clean tidy, bed was big and comfortable. Staff were great very helpful curtious and friendly. Just wasn’t impressed with the food in the Bistro the Parmozan was awful, also no draugtht beer & larger.

Lynn Brown said...

80 %
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Stayed 30th April 2022

We had a great stay room was great we had a room just along from main rooms in hotel which we liked food was great as well staff were very helpful we didn't end up doing the distillery tour because we didn't realize it was a 45 min drive from hotel and wouldn't have made it back for our spa date wasn't that bothered anyway we thought that the price of drinks was a bit steep but we would return we went as it was our ruby anniversary and had a very chilled time

Mrs M Durnin said...

100 %
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Stayed 27th April 2022

After reading some previous reviews we were a little apprehensive, but I honestly can say we had a great time. All Staff were very friendly and helpful, from reception to David in the bar and restaurant, susan and all restaurant staff. We liked how the hotel was still respectful of peoples 'space' and tables are wiped down after use very quickly. The deal with distillery visit and spa is well worth it, would recommend it. Food was very good and plenty of choices, both in restaurant and bistro.. Overall 10/10 for staff, food and room.

helen smith said...

100 %
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Stayed 19th April 2022

I would highly recommend this hotel. We stayed on a gin spa offer and it was fantastic. Staff were so friendly and food was delicious. Spa was very high quality and we loved sitting in jacuzzi looking at the sky. The trip to the distillery was great. Bought lots of gin too.

Anne Atkins said...

94 %
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Stayed 19th April 2022

All staff very polite & helpful. Thoroughly enjoyed our 2nd stay at Appleby Manor. Would recommend it. ??

A guest said...

94 %
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80%

Stayed 16th April 2022

Had a brilliant time again. Staff amazing, aqua thermal journey wonderful. Only issue we had was they closed early on the Sunday night even though the hotel was busy. When we came beginning of Dec it was still all open at 23.30. The steak we had in the bistro wasn't very nice. My partner had steak in the restaurant on the Sat night and said it was beautiful?? Need to light entertainment or change the music to a bit upbeat which I think people would like. But we will be back again.

A guest said...

44 %
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Stayed 15th April 2022

The hotel was ok, but very expensive for what it was, service in restaurant was poor, breakfast on day 2 was undercooked but luckily there was a good choice of tinned fruit to have with natural yogurt and granola. The spa is Tiny but staff were attentive and it was clean. The rooms and decor are tired but bed was very comfortable. Shower unfortunately had a constant drip and kept us awake. The pool table was a plus!! Overall I wouldn’t recommend or stay here again.

Janette Chalmers said...

94 %
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Stayed 11th April 2022

Fantastic 2 day break at Appleby Manor we’re already planning our next stay. Staff were friendly and welcoming. Amazing food. Spa which was part of the deal was lovely.

audrey cameron said...

100 %
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Stayed 6th April 2022

Most enjoyable stay . Spa was tremendous. Staff were superb , always helpful and made you feel very welcome . A bit of old fashioned hospitality but can I say on behalf of my sister and myself we would like to thank you for lovely stay . We hope to return ????

Ruth James Moore said...

94 %
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Stayed 4th April 2022

Fantastic hotel and service,food, spa were excellent, hotel is old so furniture is old to go with this quirky hotel, the lakes distillery was great and for everything we got for the price was outstanding 5*

Edward Dorward said...

97 %
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Stayed 27th March 2022

This wee break was awesome. Would highly recommend and the staff were all lovely.

Helen Jackson said...

100 %
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Stayed 6th March 2022

Fantastic short break, lovely hotel with beautiful views of the castle and hills beyond. Food excellent, staff very friendly, lovely room with comfy beds and large walk in shower in bathroom.

Lee Bowers said...

74 %
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Stayed 4th March 2022

The room we stopped in could do with a revamp, it was clean and ok but just a bitty tatty in places, new carpet and a lick of paint, for the money you pay I was expecting a bit better on the food side, food was ok but nothing special, we enjoyed the spa and the staff and service all round was good