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Appleby Manor Hotel & Garden Spa, Appleby in Westmorland

Roman Road, Appleby in Westmorland, CA166JB, UK

Guest Reviews

Overall Guest Rating

87%

Alex Heron said...

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Stayed 10th October 2015

Booked 5 rooms for Anniversary celebrations with family. Staff were excellent and couldn't have been more attentive and understanding of our large group of 11 people. Food was excellent served hot and not rushed. Would recommend the hotel, rooms need a bit of TLC but staff make up for them in a big way.

Marion Taylor said...

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Stayed 28th September 2015

Excellent 3 day break.Could not fault the hotel in any way.Weather was super as an extra bonus.

Peter Robinson said...

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Stayed 17th September 2015

We can understand why the rooms are on offer at a reduced rate as they are looking tired and the bathroom had half of the bath coating peeled off. The evening service was very poor for taking orders, however the breakfast & breakfast staff were excellent. The deal was advertised as including a Glass of Prosecco, Four-course a la carte dinner Amuse Bouche and Pre-dinner Canapes. However the hotel classed the canapes as one of the 4 courses and as such charged us for the coffee & petit fours. We left a copy of the booking as supplied by yourselves but were disappointed with the hotels attitude. The hotel said they would contact ClassicBritain to make clear any interpretation of the offer.

Christine Brookes said...

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Stayed 8th September 2015

Excellent hotel with attentive and helpful staff.

David Thompson said...

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Stayed 8th September 2015

Staff are most polite and level of staff training is clear to see.

C Blake said...

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Stayed 3rd September 2015

We have just returned from staying at this wonderful hotel and had a very relaxing time. Although the hotel is dated it is very elegant and well looked after. The dining room and conservatory are beautiful.

Jennifer Tasker said...

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Stayed 31st August 2015

Had an enjoyable, value for money short stay.

Sandra Lemetti said...

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Stayed 28th August 2015

We stayed for 1 night and had the offer which included a glass of Prosecco, Muse Bouche, Canapes, B & B and evening dinner for an excellent price and we also received a complimentary upgrade to an upper garden room which had excellent views over the immaculate gardens and countryside beyond. The staff are very attentive, friendly and take the time to take you through everything from all the aspects of the hotel and points and places in the local area. We had the Cream Tea for two which was amazing, complete with freshly made prawn sandwiches, home made meringues, scones and assorted cakes, this is not to be missed. Breakfast had usual buffet items and then also an assortment of breakfasts freshly cooked to order and on the tables they have books on the breakfast tables which were an amusing breakfast read (Senior moments, footie humour and other lighthearted funnies). Evening meal was superb and we had canapes in the conservatory and we placed our order then went through to the dining room for dinner. I had Cumbrian ham & pineapple terrine serviced with golden beetroot which was very tasy followed by sirloin steak and all the trimmings then a selection of ice creams to follow, home made rum and raisin was superb. Our meal price was over

Irene Fergus said...

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Stayed 28th August 2015

A very welcoming and comfortable stay. The hotel has a very pleasant, relaxing atmosphere and marvellous views. The hotel staff are well-trained and professional yet warm and friendly. A most enjoyable short stay and the forthcoming spa facilities will add a further appealing dimension to the Manor. Thank you.

G Forbes said...

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Stayed 23rd August 2015

A return visit . A very enjoyable break. Good food and very attentive staff. Will be back.

william davidson said...

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Stayed 23rd August 2015

Lovely hotel, staff have relaxed manner ,but this does no interfere with their willingness to please . And give a very high standard . The hotel itself was in the process of being moderne raised and the builders were challenging staff but this did not interfere with the attention given to guests.we were with friends and both rooms were to a high standard, ( we were in different areas of the hotel. Food excellent and again to a high standard. I would be happy to return there and do recommend .

Caroline Mccrear said...

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Stayed 23rd August 2015

We hope to stay with you again

Iain Hunter said...

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Stayed 15th August 2015

Had a wonderful night of luxury. The food is to die for and my husband thought I was crying when my dessert arrived ! I can honestly say it was the best dessert that I have ever had. I would highly recommend this hotel and we will certainly be visiting again.

Karen Murdoch said...

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Stayed 14th August 2015

Lovely hotel and garden with rural views. Staff very welcoming and friendly. Food was very nice with a comprehensive selection.

Margaret Mulvenna said...

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Stayed 11th August 2015

Had a wonderful few days here in August 2015, staff extremely friendly and welcoming. Food was superb and of excellent quality. Gardens were beautiful it was great to smell the roses as you sat in the garden.

Tom wilson said...

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Stayed 5th August 2015

Only there one night as that was all that was available when we booked, Had a wonderful stay, food was first class,nice room, staff very friendly and helpful. will most definately be back would recommend this hotel very highly

Mary Mckinlay said...

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Stayed 29th July 2015

A warm welcome received but first room given was very dark and very high in a hotel without a lift but room changed for second night and it was much better than we could have hoped for and so staff did their best.

Elizabeth Grattan said...

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Stayed 27th July 2015

We thoroughly enjoyed our stay here but were disappointed to be given a room in the annex(Coachouse) especially with the building work going on on our doorstep including portocabins,crane and generator. After pointing this out we were moved ioto the main hotel on 2nd night.

P Miller said...

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Stayed 17th July 2015

I would stay here again - lovely location, hotel and staff.

andrew louch said... Hotel has replied

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Stayed 8th July 2015

brilliant

Hotel reply...

Thank you for your succinct comment, we like to think that that one word sums up everything about Appleby Manor. We look forward to welcoming you back soon. Kind Regards Mike and Angela Dunbobbin Joint Managing Directors

arthur smith said... Hotel has replied

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Stayed 8th July 2015

First I would say YES I would go back to this hotel ! And Iwould recommend it! SO .. That over , my points are that we spent 4 nights and ate in the dining room on 3 of them , we should have ate there 4 nights. Overall the food was superb, compliments to Chef , service in the bistro left a bit to be desired, one young girl on duty and I had to ask for attention, the wine arrived and was (plonked ) on the table ! Pardon the pun, wine was excellent! I had to uncork it and pour , fair enough, I had steak and again had to get attention and ask for a steak knife , small things but they do mean a lot to some guests. My wife spoke to reception on leaving re the room and was satisfied with the reply she received re upgrade etc , and as I said I would return so no big issues . Thanks for your attention Arthur and Carola Smith

Hotel reply...

Dear Mr and Mrs Smith, Thank you for your positive and constructive comments, we were pleased to see that you enjoyed your meals in the Restaurant and Bistro 1871. Regarding your comments about the service in Bistro 1871, we have recently recruited some new team members and they are in the process of training and we have passed your observations onto the Restaurant Manager. We look forward to welcoming you back to the Hotel in the near future. Kind Regards Mike and Angela Dunbobbin Joint Managing Directors

Janette McDowall said...

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Stayed 4th July 2015

Recently had an overnight stay at this hotel and it was fantastic from the moment we arrived until we checked out.Will book a longer stay next time!

a harvey said...

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Stayed 2nd July 2015

Lovely country hotel,gardens are beautiful . We were given a free upgrade to a garden room which was lovely and had its own patio with table and chairs just a pity weather was rather wet. This was our 3rd stay here and food is still amazing and staff are lovely. Will be an added bonus when the new spa is complete I have seen the plans looks very good.

J Ferguson said...

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Stayed 30th June 2015

Unfortunately this place was under development and there was brick dust everywhere whilst outside and the noise made it too difficult to sit outside or in and enjoy this lovely place . Our 3 day break was cut because I complained and we were moved to a hotel 25 minutes away . Angela at Appleby manor was very helpful in fasciititing this but who wants to move after 1 day . This should have been declared at booking or I simply would not have booked this stay.

Susanne Elsby said...

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Stayed 25th June 2015

A very good stay very relaxing staff excellent will stay again .