Carlisle Station Hotel, Carlisle

Stayed 13th July 2015

room and general appearance of hotel very nice, although bathrooms very dated food good and staff atentive without being pushy

Stayed 12th July 2015

Receptionist was polite on arrival and checked us in although our complimentary upgrade was not offered until I inquired about it. There was no problem and we were upgraded and our bubbly was moved to our room. The room (111) was a good size with a large light bathroom although both were 'tired '. We constantly had doors slamming as it was next to the cleaning room even early in the morning. The restaurant didn't have our reservation when we went for our meal but found us a table immediately. They explained there was a large party due in for a meal so we rushed to get our order in. The party arrived early and the restaurant became noisy and everyone seemed rushed off their feet. The meal was nice and the waitress was lovely and kept apologising to us. The breakfast menu had a large choice of cereal and hot food although we ate at 8am and some of the hot choices were only warm. All this said the bed was comfortable and the staff were nice and friendly.

Stayed 11th July 2015

Not happy with dinner menu did not have full range that was stated . Staff friendly and helpful room was clean but very hot can do with fan to keep cool , breakfast was spot on plenty of choice can't fault it .

Stayed 8th July 2015

Staff very helpfull , food great, room at train station end very quiet and clean,

Stayed 5th July 2015

Average hotel which requires refurbishment and updating of facilities. Room very warm with limited air flow. Suited our overnight purpose.

Stayed 19th June 2015

Terrible hotel room was filthy . The only good comment were the staff were all lovely. The housekeeper is in bad need of retraining.

Stayed 30th May 2015

We only stayed at the hotel for one night .it was ok .but if we had booked a longer stay we would have asked to change room as the one we had had a really bad smell of cigarette smoke in the bathroom

Stayed 24th May 2015

Hotel really nice, staff great, food great, my only dissapointment was the level of noise coming from the pub across the ally from our room as we did not get to sleep until 0.200 . I mentioned this when leaving and the hotel were aware about this problem yet still put us in this area. It ruined a good break.

Stayed 5th April 2015

Food and wine in the restaurant at night was very good, as was the service however come breakfast time, food and service was not the best. We have stayed in quite a few hotels and are not in the least fussy but can honestly say that breakfast was one of the worst we have had. Hence my scoring is lowerthan it should be.

Stayed 3rd April 2015

Great hotel

Stayed 28th March 2015

Nice hotel with friendly staff

Stayed 13th March 2015

Lovely Hotel Dinner great especially the Pan Fried Chicken Cream Tea on arrival a treat

Stayed 19th February 2015

Great staff and a lovely welcome

Stayed 6th February 2015

We had a great stay, hotel location is great and all staff were friendly and helpful

Stayed 23rd January 2015

Excellent stay. First class service from all staff, from manager down. Evening meal was superb. Unfortunately same cannot be said for breakfast. Food was extremely cold. Staff were quick to respond and all food removed. Regretably reheating by microwave was totally unsatisfactory. Couple of small issues re room. Shower head was loose and control difficult to operate. Notwithstanding these minor issues our stay at Hallmark Carlisle was very enjoyable and we will certainly make use again on another occasion.

Stayed 23rd January 2015

nice hotel staff very pleasant and helpful would return again.

Stayed 24th December 2014

Food great

Stayed 21st November 2014

We had requested a bedroom with a walk in shower because of walking difficutiesthe bathroom wwas very clean however the shower cabinet needed mould and millder remover to cleanseveral black marks in the corners. More importantly there was only one grab rail at the entranceto the shower with no rail inside. Not good practice we pointed these two matters out when paying our bill. Food and service was very good it was disapointing that the dinner menu was the same on each evening with no chef Specials although this was advertised. When asking for the "Special" we were told this was the menu in all Hallmark Hotels!!!

Stayed 14th November 2014

Enjoyed our stay at the Hallmark Carlisle, room fine, food good and staff friendly. Would recommend this hotel.

Stayed 6th November 2014

waited half an hour for first course (only three tables dining) and had to send back steak - tough, tough- for a three pound reduction in price. why the chef served the steak beats me !!!

Stayed 1st November 2014

We have stayed at the Hallmark Hotel numerous times and we enjoy it very much. The only criticism I have is that the decor in the rooms could do with a "freshen up". The bar area is relaxing and welcoming, also the food is lovely in the Restaurant.

Stayed 26th September 2014

The room booked was a superior room, but in other equivilant star rated hotels it was nowhere near as good. there was no leasure facilities. Making the hotel, on a like for like basis a little over priced. However the location, staff, and food was excellent and overall our stay was very enjoyable.

Stayed 5th September 2014

Twelve of us thoroughly enjoyed our stay. Meals,particularly dinner were excellent,and staff were very curtious and friendly.

Stayed 25th June 2014

hallmark hotel in my opinion is not deserving of 4 star rating. bedroom unbearably hot. 45 minute wait for awful dinner is not acceptable.

Stayed 23rd May 2014

Enjoyed our stay in the hotel but the location wasn't good for us due to the noise outside late at night and into the early hours. The hotel was excellent though - lovely bedroom - really friendly helpful staff - food was good too.