Below are comments left by browsers visiting myhotelbreak.com. Please feel free to leave your comments about our website and service. If you have comments on your recent stay at a hotel, please use the hotel guest review form which is automatically sent to you by email after your stay. Thanks.
Sorry we could not go with our booking to Irvine but will book again in a few week s for Irvine Thank s
Recently booked a couple of breaks through myhotelbreak one by phone and one through internet. Telephone booking was easy and agent was very helpful. Excellent follow up service updating on covid preparations and what to expect. Internet booking was smooth as well. Great value for money. Would definitely recommend my hotel break and will use them again in future.
I've always been very pleased with all my hotel breaks service is great from booking to end. We are sorry to have to cancel our latest break but look for word to our next one in February. Hopefully things get back to normal.
Frances marshall
Always good value deals and brilliant customer service.
Particular thanks to Susan Slaven for her prompt help by email using a gift voucher.
Having already purchased a break as a gift for my daughter & her boyfriend for a birthday break last October, which they thoroughly enjoyed, I had no hesitation in buying another as a Christmas gift.
Due to the events of 2020, the voucher had not been used & now cannot be found. I contacted myhotelbreak.com to see if anything could be done as the voucher had not been redeemed. Susan picked up the request & I have to say was absolutely fabulous. She verified my identity & the non-redemption of the voucher & managed to cancel it & issue a replacement in a matter of hours of my request.....ON A SUNDAY!!!
I know where I'll be buying my Christmas presents again this year. Thank you Susan/myhotelbrek.com. Customer Service is second to none.
My husband and I have booked a few hotels now and all have been great,no complaints at all, booking is easy and just as easy to cancel if you need to ,I always look to book with my hotel break before anywhere else.
We spent a lovely 2nights at the Luib Hotel. It was picturesque, within easy reach of lots of tourist places, the food was good, it was clean and the people were lovely.
The only problem was the lack of heating. It was about 0 degrees overnight and the heating was only on from 5pm until about 10.30pm so when I went to bed I had my coat on and my hiking socks. .None of the radiators in the corridors were on and the main lounge only had one tiny radiator. There was a log fire which was on from about dinner time until about 10ish.
It would've been perfect if it had been warmer.
I have used My Hotel Breaks many many times and I have even bought gift vouchers several times as presents. It's the perfect gift for someone who has everything!
I was super impressed today when emailing Susan - she was very helpful and I am slightly overwhelmed with the kindness and generosity from the company agreeing to extend unused vouchers due to covid and further unforeseen circumstances with in the family.
I was going to say I'd recommend My Hotel Breaks... but I already do! (To everyone I know)
keeping within covid criteria not to travel unless necessary
Booked a trip away for my husband and myself and had to cancel with just 4 days notice ( hubby feeling ill and don't want to risk it being cover) cancelled no problem and just a £5 fee will definitely book another trip when he feels better.
great to deal with thank you
Lovely hotel. Spotless, good food, staff very friendly and helpful. Me and my partner had a nice wee break. And we would certainly use again. Thanks.
Can’t believe the deal I got booking with my hotel break.com. So easy to book. Looking forward to a great time in Skye.
Can’t believe the deal I got booking with my hotel break.com. So easy to book. Looking forward to a great time in Skye.
Sorry I had to cancel my booking for November but with the COVID-19 looking more uncertain that things will be back to normal for some time with Restrictions.will be booking the hotel again when thing’s get better. Kind Regards Scott
Fantastic - the hotel is very clean and strict Covid measures are in place. The food was amazing, had the lamb shank which just melted in your mouth & chocolate brownie. Already booked again and looking forward to some more local dishes. Would recommend you visit.
Website quick n easy to use .all information about hotel included .
We had a lovely weekend at The Rob Roy Hotel. The food and staff were excellent and the hotel was clean and tidy.
We thoroughly enjoyed our stay with you on our last visit and that is why we have booked again
Had a lovely time at Cairndale hotel. All the staff were very professional and approachable.
Always book with my hotelbreaks.com Best value and easy to amend.
Will be booking with you again when Covid disappears.
Terry