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Fenwick Hotel, Kilmarnock

Junction 8 M77, Kilmarnock, KA3 6AU, UK

Guest Reviews

Overall Guest Rating

83%

Martha McDonald said...

70 %
60%
100%
50%

Stayed 22nd July 2024

First off we had no room key as last person must have taken it , then no remote in room think they took that too , unfortunately hubby stuggled with the lager ? not very good not tennents . Breakfast on first day poor ran out of sausages and some other food cold , macaroni for dinner on second night made with penne pasta was not nice at all . The staff were amazing though especially Emily couldn’t do enough for you other staff whom I didn’t get her name as she was just finishing when she got us a table fan for the room was lovely too .

K Boal said...

100 %
100%
100%
100%

Stayed 22nd July 2024

lovely hotel comfy beds and great food. Staff very pleasant and helpful will certainly return. Many thanks to the team.

Susan Prentice said...

97 %
90%
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100%

Stayed 22nd July 2024

We really enjoyed our one night DBB deal with a bottle of wine included at Fenwick Hotel. Lovely welcome from staff and we got a nice room. Very tasty 2 course dinner and next morning we had lots of food to choose from at breakfast. Hard working and very smiling staff. We’ll be back! Great value for money!

Anne reid said...

67 %
60%
60%
80%

Stayed 7th July 2024

Lovely stay great room and staff only complaint was waited over an hour on our dinner being served but there was a wedding on and was v busy .was worth the wait we both enjoyed it return ?

Jim Bonner said...

100 %
100%
100%
100%

Stayed 1st July 2024

Excellent food and service as always

Agnes Kettles said...

94 %
90%
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100%

Stayed 2nd July 2024

What a lovely place so helpful and friendly

gail gardner said...

94 %
80%
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100%

Stayed 23rd June 2024

Nice comfortable stay. Staff friendly. Food good. Great value for money

Fiona Harris said...

94 %
80%
100%
100%

Stayed 23rd June 2024

Lovely stay. Staff really helpful, service was good and food excellent. Comfortable room. Will definitely stay again.

Anne Mcewan said...

80 %
80%
90%
70%

Stayed 18th June 2024

We had a lovely stay brilliant staff food was good as well

A guest said...

84 %
50%
100%
100%

Stayed 2nd June 2024

Staff and food excellent. Room too noisy as hotel is next to motorway. Should have walk-in shower instead of having to clamber over the bath.

Stephen McLean said...

87 %
80%
90%
90%

Stayed 1st June 2024

Good food n staff go above and beyond.

Michelle Cook said...

87 %
80%
90%
90%

Stayed 29th May 2024

Loved our stay staff were amazing lady at reception was really nice and welcoming. The room was lovely beds comfy good having the bath too. Food was delicious the deal was great and we will be back

Peter Donaldson said...

60 %
60%
60%
60%

Stayed 24th May 2024

Check in was good,room comfortable but the noisiest we have stayed in to date,service at dinner a bit compromised,food ok,breakfast service and food choice excellent .Would definitely stay again but not in room13!

Marian Barker said...

90 %
90%
90%
90%

Stayed 17th May 2024

This was our 2nd stay at this hotel (the first time was just after covid restrictions) The hotel was even better this time. Lovely downstairs room and fabulous food.

Linda Aitken said...

67 %
60%
60%
80%

Stayed 18th May 2024

Great deal. Hotel was ok beds definitely need replaced and decent beef garden needed for folk not attending a function but over all it was ok.

CHRISTINE ANDERSON said...

94 %
90%
100%
90%

Stayed 12th May 2024

Never disappointed. Bedrooms are a good size and spotless. Food, nothing fancy, good wholesome homemade food. Breakfast was lovely. What makes this hotel is the staff. From the minute you enter at reception to going to bar and restaurant all staff so friendly and helpful even the younger boys are so polite and chatty. We’ll be back…..again!!

William ROSS said...

84 %
80%
90%
80%

Stayed 8th May 2024

Decent-sized room, pleasant staff, good food.

A guest said...

47 %
20%
70%
50%

Stayed 5th May 2024

Rooms are old and dated, the bed was very uncomfortable and a smell in the corridor at the bedrooms. Food was ok nothing great. The breakfast wasn't good. Irvine was much better

Marilyn Miller said...

90 %
100%
100%
70%

Stayed 29th April 2024

Friendly staff. Comfortable room. Evening meal: starters of chicken pakora and haggis both very dry and overcooked. Main meals were nice. It would be good to get a food allowance as opposed to a fixed menu so we had more choice.

A guest said...

70 %
70%
90%
50%

Stayed 22nd April 2024

The staff at the Fenwick are very friendly and helpful but it is the noisiest hotel I have ever stayed in due to it being right next to a motorway. You cannot sleep with a window open due to the constant traffic noise. I didn't know about that until after I had booked unfortunately. There is no lounge as such, you have to sit in the bar area if you just want to read a book. And I wouldn't opt for any dishes at meal times that purport to be exotic as they are actually quite bland and tasteless.

Lynn Govan said...

100 %
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100%
100%

Stayed 21st April 2024

Had a lovely stay and the hotel was very accommodating to my needs

David Quinn said...

87 %
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80%

Stayed 14th April 2024

Great value for the price, excellent room, service first class.

Michelle Carr said...

94 %
80%
100%
100%

Stayed 30th March 2024

We had a lovely stay all meals were fantastic great choices, bed comfortable and really friendly/helpful staff

A guest said...

77 %
50%
90%
90%

Stayed 29th March 2024

Could not fault either the service or the food both were excellent The bedrooms were a good size and clean but need upgraded especially the beds and the bedding The double room mattress was lumpy and looked as if it has seen better days and the pillows also need repalced

Peter Fanning said...

90 %
90%
90%
90%

Stayed 26th March 2024

Once again, a very enjoyable stay at the Fenwick Hotel. Meals were excellent(Recommend the Chicken Pikora starter as succulent and plentyful) and staff very friendly but professional throughout our stay. Rooms basic but clean and tidy. All in All a great two evenings and did not break the bank. Fantastic value and we will be back again hopefully soon.