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Below are comments left by browsers visiting myhotelbreak.com. Please feel free to leave your comments about our website and service. If you have comments on your recent stay at a hotel, please use the hotel guest review form which is automatically sent to you by email after your stay. Thanks.
Not happy that I have been charged a cancellation fee, the only reason I booked was because it said it was free to cancel up to 48hours before and my booking is 3 months away. I am no longer able to go but will note this in future and will unlikely use this site again
I had a bit of difficulty and could not book at first attempt. After you sent me a second email I was able to book
We had a change of plans and it was so easy to alter our booking. A quick message to explain we wanted to keep the first night of our original booking and change the second night to elsewhere. Got a message back to say it was done. Couldn't have been easier, and no fee. Thank you :)
Hi sorry for cancelling but it was easy to do will definitely be booking with you again thanks
Amazing lovely room staff very nice
I spoke with Holly numerous times via live chat with regards to booking a hotel with a voucher I had to use. Holly was very patient and informative, answered all my questions, and secured a booking for me, which was the main aim.
I have used my hotel breaks a few times to travel scotland during the summer and have never once had any problems , the rooms have always been the best the hotels have had to offer , the deals the cheapest compared to other booking companies and the customer service is second to none , not only do they go 100% to help but even go above and beyond that without asking to make your booking perfect for any occasion so if your booking a romantic weekend away on lochlomond or a night in a 5 star hotel before flying off , this is the first stop to add that special icing and cherry on top , I cannot thank the customer serve agents enough , thank you all at my hotel breaks and will see you next booking
I've booked 3 nights in the Rob Roy hotel in Aberfoyle for mine and my partner's 13 year anniversary. We get a 3 course meal every night plus a full Scottish breakfast every morning such an amazing deal and we are both looking forward to it.
Pretty straightforward procedure. Good range and selection of hotels. Fab prices.
Lovely hotel in lovely setting. Rooms good size and clean. Food in the restaurant and at breakfast excellent. Good size portions. Would hope to return for a longer stay.
Just booked this hotel for 2 nights in January for my husband myself and two good friends. Really looking forward to a wee post Christmas break. We have all been to his hotel before and enjoyed it last time.
Have been with Myhotelbreak.com on numerous occasions and never had any problems.
Great company to book with.
E-mailed last night to change a date and received an e-mail back this morning. Susan Slaven managed to organise a change of date and there was no extra cost. Great service and a company that i recommend to many friends and family.
Keep up the good work.
What a fantastic break at Irvine Riverside lodge hotel. When writing review I did not set room number which should have been 10 as absolutely gorgeous. Please amend review
After messaging Myhotelbreak.com with a query about my booking a member of the team did everything they could to sort it so that both sides were happy. Excellent customer service!
Excellent service every time either on line or by
Friendly and efficient service. Very informative.
Booking was easy, very straight forward and didn't take long to complete
Very easy to book and value for money
We had a lovely stay at shap wells hotel. The staff were very helpful and friendly. Our dog was made very welcome too. The hotel is in a beautiful surrounding perfect for an evening or daytime stroll. The food served was perfect with a very wide range if couces.
MyHotelBreak.com has lots of great offers. The site is easy to use and they supply full details of the hotels, their deals and clearly point out your rights. A big advantage is that amendments can be made free of charge.