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Below are comments left by browsers visiting Please feel free to leave your comments about our website and service. If you have comments on your recent stay at a hotel, please use the hotel guest review form which is automatically sent to you by email after your stay. Thanks.

Booked a 2 night stay for September, and the booking service was great - Susan in Reservations was efficient, friendly and really helpful. Really looking forward to my stay!
Jess Coventry, 7th Jul 2020
Both my family & I are looking forward to our trip next April to Islay - a first for me! Susan in Reservations was a very quick and professional in amending our booking as we couldn’t all get rooms on the same dates. Very impressed!
Morag Brown Arrochar Scotland, 6th Jul 2020
Website was easy to book through. We have stayed in this hotel the weekend before Christmas over the last few years and paid a lot more. This deal is excellent
Elaine Bulley South Shields, 1st Jul 2020
No problems easy booking through website
Gill Smith Dundee, 27th Jun 2020
Easy site to use. Very good special offers.
Peter Brockie Kirkcaldy, 22nd Jun 2020
Thankyou for notification of cancellation. I look forward to a future visit.
Ann Boyd Thornton, 12th Jun 2020
White wine please
Richard Smith KA6 7DZ, 11th Jun 2020
All booked,very easy,hopefully holiday is as good.
Barbara Walmsley Barnsley, 23rd May 2020

We would just like to say we are sorry that we have had to cancel our break for the beginning of July. It was for a 80th birthday celebration and as such even if hotels are open, I'm not sure it would be safe.

I am loving the photos of Mark's family on facebook and will certainly rebook the break with yourselves.

Please do not refund us the £5.00 DEPOSIT.
Karen Macdonald Brierfield, 16th May 2020
I have two vouchers to use one the 26th of July and the other one the 2nd of August will this be extended
Mr William paterson Larbert Scotland, 13th May 2020
Many thanks you for your timely and efficient service
Andrew Gallacher Greenock, 30th Apr 2020
We have booked a weekend with you at Shap wells Hotel Penrith from 1st to the 3rd of may this has been cancelled by you because of the virus our voucher expires on the first of 1st December will the voucher be extended by you . Yours mr c Fieldhouse
Mr Fieldhouse Stoke on Trent, 28th Apr 2020
We have previously stayed in this hotel, we absolutely loved it, the whole experience was fantastic.Ive booked another 2 stays for this year all been well.
Noleen Shaw Middlesbrough, 26th Apr 2020
I think with what's going on at the present time you have done the right thing, I do hope to visit in the near future.
Carole larkin Glasgow, 21st Apr 2020
Very helpful and friendly will book again when this is all over
John Mccormick 6honeybog rd Glasgow g524eh, 18th Apr 2020
This is for ref 332188 and ref 332190 i have to cancel as we are in isolation and would be gratful if you didnt charge the 2 £ 5 fees thanks sheila brown xx
Sheila brown Bedlington, 15th Apr 2020
I have too cancel my booking due to the corona virus as we are in lockdown. I hope to use your service again once this awful period of time has passed. My booking was recently amended for me when the price went down with no fuss. Great service and I have never been disappointed with any of my bookings. Stay safe all the team and I look forward to booking through you again.
Caroline Murphy Prestwick Ayrshire, 24th Mar 2020
Thank you for letting me know about the cancellation, I would love to visit your lovely hotel when things go back to normal, I am more than happy to pay the £5.00 for the cancellation fee, wishing you all the best and hope to see you soon. Kind regards, Eliza Tekin
Eliza Tekin Peterborough, 24th Mar 2020
Fantastic company to deal with. Have used a few times and any changes to bookings sorted efficiently by friendly staff.
Where accommodation full spend time with you exploring alternatives.
Re current situation emailed cancellation to me with no charge.
Anonymous Scotland, 24th Mar 2020
Brilliant service, highly recommended. Just unfortunate we had to cancel, we were really looking forward to our break
Denise Marshall Dundee, 23rd Mar 2020
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