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Below are comments left by browsers visiting Please feel free to leave your comments about our website and service. If you have comments on your recent stay at a hotel, please use the hotel guest review form which is automatically sent to you by email after your stay. Thanks.

Very easy to book and value for money
Jacqueline Very easy to book Dundee, 20th Oct 2019
We had a lovely stay at shap wells hotel. The staff were very helpful and friendly. Our dog was made very welcome too. The hotel is in a beautiful surrounding perfect for an evening or daytime stroll. The food served was perfect with a very wide range if couces.
Elizabeth Armstrong Shap Wells hotel, 19th Oct 2019 has lots of great offers. The site is easy to use and they supply full details of the hotels, their deals and clearly point out your rights. A big advantage is that amendments can be made free of charge.
Susan Manchester, 15th Oct 2019
I received great speedy service when I messed up my booking, one email & it was amended for me in a flash on a Sunday! Now that's amazing.
Alison Inverness, 13th Oct 2019
Great site with fantastic offers
Annette Rowles Solihull, 8th Oct 2019
Brilliant service from Susan today!

Everything was resolved very fast and no trouble at all.
Very happy customer here.
Dannie Halliday Peebles, 7th Oct 2019
Fab service from susan!

I had to change the original date of my booking and it was changed with no hassle or having to cancel my original booking.

Highly recommended!
Hollie Mclean Falkirk, 6th Oct 2019
Small problem with confirmation contacted company quickly resolved by Susan great service
Michael Smith Dunfermline, 6th Oct 2019
Thank you Susan for your help with my booking. Really speedy reply to my email and problem sorted!
Traci Dunblane, 6th Oct 2019
So geatful to Susan for her consideration and understanding in our last minute cancellation due to illness. Susan dealt with our issue with no bother, her customer care service was impeccable. Thank you once again! ???
TJ Barker Fife, 6th Oct 2019
Great Night away! Perfect surroundings.
Jade Livingston, 3rd Oct 2019
Booked a double room by mistake and needed to change to a single. Susan did this very quickly. Great service.
Elizabeth Jess Maybole, 29th Sep 2019
Friendly personal service, short break tailored to suit our parties needs, very efficient.
Mrs Janice Chalmers Carluke, 26th Sep 2019
Superb assistance from a very lovely lady,I cannot fault the service I received.
JEFF FOSTER Nottingham, 25th Sep 2019
I would just like to thank holly for her customer service received today in the aftermath of our holiday being cancelled due to Thomas cook. She was most helpful. Thank you Holly
Susan Irvine Dundee, 23rd Sep 2019
I would like to make a complaint regarding this hotel. we had passed on our comments when we checked out but got nothing in response.
the hotel itself was ok. however the bed was like sleeping on a brick. we barely slept but were woke up at 8am by the cleaners coming into the room. I would defo recommend my hotel break but as for this hotel I will definitly not be back again.
claire docherty erskine bridge hotel, 23rd Sep 2019
Booked Golf, room and breakfast and paid to upgrade to a room with a panoramic golf view.
We were allocated a room with a view of the car park at the front of the hotel.
Friends who booked independently but travelled with us didn’t pay for upgrade but were allocated a room on the third floor with a panoramic view of both golf course and sea.
When we complained we were offered £40 resort credits - at checkout!!!
GS Fairmont St Andrews, 23rd Sep 2019
Staff are so helpful and caring lovely service
Lorraine Todd Paisley, 22nd Sep 2019
Fantastic help from Holly Paton, quick and easy booking.
Julie mills Newcastle upon tyne, 16th Sep 2019
Excellent service from Holly. Had problems on the website, Holly phoned myself after an online chat and had the booking sorted in minutes.
Robert W Local Ayrshire, 16th Sep 2019
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