Shap Wells Hotel, Penrith

Stayed 5th May 2023

Excellent

Stayed 28th April 2023

Another excellent stay here. Lovely room and good breakfast. Friendly staff especially receptionist who had just started.

Stayed 25th March 2023

It was cold and wet outside but a very warm welcome awaited us from the lovely receptionist. Room was small but comfortable. Breakfast tasty and plentiful. Friendly atmosphere due to a visiting coach party. All in all, great value for a last minute overnight stay.

Stayed 9th March 2023

Visited Shap Wells Hotel before we booked. We were made welcome and shown around by staff. We booked there and then. Old world charm. We ate in the hotel food was excellent choice of three starters mains and sweets. My wife was a fussy eater but had no issues.it may not be modern but was spotless And the rooms comfortably. Staff were freindly and approachable. The rural location was excellent we saw red squirels, pheasants, partridges, a falcon. There are dear as well you don't need to be super fit to stroll about. You are close to Kendal, Penrith and Windimere I would recommend a stay I will be here again

Stayed 25th October 2022

Stayed here several times and always excellent. Staff extremely efficient and pleasant

Stayed 25th September 2022

We had a good stay. The room was small, but comfortable and spotlessly clean. Dinner was fine and the breakfast was excellent - nice to be served at our table, instead of the usual breakfast buffet. The staff were very pleasant and cheerful, which always helps. The dining room was perhaps slightly understaffed, but I guess all hotels are trying to save costs. We would go back.

Stayed 20th August 2022

Nice hotel, we had to change rooms but the young lady on reception sorted it out. All the staff are very helpful. Beds were comfortable. Breakfast was good, plenty of choice. We didn't have a evening meal as it was a bit pricey. The hotel is out on it's own in nice grounds and good walks.

Stayed 13th May 2022

Lovely relaxing break. Staff did a great job but we're understaffed they were very helpful and worked very hard. Hotel is lovely and clean. Third visit and will definitely be returning. Hopefully bar food menu will be up and running next time we visit.

Stayed 29th April 2022

Excellent food and staff are great .

Stayed 22nd April 2022

Had a pleasant stay and received a warm welcome on arrival. Hotel and local shops are only accessible by car

Stayed 10th April 2022

Fourth visit and excellent as usual excellent friendly staff

Stayed 7th April 2022

Excellent time at the shapwells hotel. This is was our 6th visit here and as usual food great, staff exceptional.

Stayed 3rd April 2022

Had a lovely stay x

Stayed 29th March 2022

Small room but didnt expect much more in this classic building, whilst showing a little wear it was clean, comfortable with all you need. Service very good with a few omni competent staff working very hard and much appreciated. Menu limited at the time, low season so no bar meals, but something to suit most. Would recommend & intend to return soon, peaceful,welcoming, relaxing Victorian former spa hotel with history.great place

Stayed 6th November 2021

Fantastic would highly

Stayed 6th November 2021

Fantastic would highly

Stayed 6th November 2021

Fantastic would highly

Stayed 25th October 2021

Enjoyable stay, friendly staff. Fabulous food Beautiful area, loved our stay

Stayed 15th October 2021

Had a fantastic time at Shap wells. Lovely staff great food and lovely room. Third time we have stayed and will definitely be going back. Weather was kind too.

Stayed 11th October 2021

Third visit this year superb hotel

Stayed 5th October 2021

Lovely one night stay , great staff. Excellent value . Stunning building hidden away in the fields . A real get away feel. We were based here to visit family in the area and will return soon

Stayed 28th September 2021

Beautiful twin room, staff very friendly and helpful and some ie robert funny . good food, good value and beautiful surroundings and red squirrels and river sp close etc would defo come back. thank u. also sell lovely hand made jewellery which I bought

Stayed 21st September 2021

Our stay at shap wells was nice & relaxing as usual. The staff were friendly, helpful & efficient as always & did their best to keep things safe. Most of the staff wore masks & the reception had a dividing screen. The tables in the restaurant were well spaced & the menus were tick box so single use. As a previous shielder they made me feel as safe as possible, unlike most of the guests on the two coach trips that were in & seemed to have forgotten all about covid! Shap wells is a no frills, old fashioned country hotel & its rooms & decor is just that so if luxury is what you’re looking for it’s not for you. The price reflects this & it has a very reasonable tariff. Most people, including ourselves, go for good old fashioned home cooked food & service. The rooms are a little tired but the bed & bathroom are nice & clean. Their was a fair few cobwebs complete with spiders which I could have done without but our previous hotel, which was 4* was worse, & I think most places are short staffed so the focus is on bed, bathroom & sanitising the main areas. Shap wells is perfect for walkers, especially those with dogs. It’s in a lovely setting & has good access to the lakes & as it’s not far from the m6 it’s not too far from Gretna green either. This was our fourth visit & won’t be our last.

Stayed 15th September 2021

No problems

Stayed 25th August 2021

Nice quiet place staff good with service road to hotel could do with patching up.