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Hilton Garden Inn Glasgow City, Glasgow

Finnieston Quay, Glasgow, G3 8HN, UK

Guest Reviews

Overall Guest Rating

88%

Jane Coyle said...

97 %
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Stayed 14th July 2024

Excellent stay from start to finish. Very efficient and friendly staff, nothing was too much for them. Great hotel location next to the river Clyde and the bridge. Lovely outside terrace to sit at and relax. Breakfast buffet amazing plenty of choice.

A guest said...

94 %
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Stayed 6th July 2024

We had a fantastic stay at the weekend, hotel was very clean staff were very friendly. Nothing was a bother will definitely return. Thank you

Valerie Rushford said...

100 %
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Stayed 1st July 2024

Once again another excellent stay at the Hilton Garden Inn in Glasgow. Dani the Duty Manager was amazing her way with the guests is fantastic she has a really lovely nature .

Pauline Shearer said...

97 %
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Stayed 28th June 2024

Excellent stay. Staff were friendly, helpful and attentive even during busy periods. Lovely meal. Breakfast until 11am on a Saturday was terrific and meant we got a long lie in a comfortable, clean and quiet room with a late check out. Water in the fridge would have been preferable although it is available to buy in the hotel. 10/10 Hilton Garden Inn, Glasgow

Janice Wilson said...

97 %
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Stayed 29th June 2024

Easy check in, spare bed added to the room as requested. Breakfast was good and catered well for Coeliac suffers . The staff were very helpful Thank you.

A guest said...

100 %
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Stayed 29th June 2024

Me and Angela stay here for the pink concert at Hampden on Saturday a lovely wee stay Would definitely recommend. Food was very good room is lovely clean comfy and staff very well welcome

A guest said...

70 %
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Stayed 29th June 2024

We were really looking forward to staying at the Hilton Garden Inn but it was not to our expectations. The room we had was basic to say the least and having to pay an extra £40 for a river view you would expect more. We have been in cheaper hotels with better rooms. There wasn't even a wee biscuit or anything. The buffet breakfast was pretty basic as well. Would I stay here again, probably not. The Crown Plaza is far superior.

Julia Menzies said...

80 %
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Stayed 28th June 2024

Great stay very central. Welcome from reception wasn’t the best though, she was very reluctant in helping us even though her colleague was busy helping others, not until others turned up to check in and a queue was forming did she decide to assist.

A guest said...

67 %
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60%

Stayed 27th June 2024

The food is just ok and there isn't enough staff serving at the bar but the rooms are nice enough and it's great for attending concerts and gigs at SEC and Hydro.

abbie cunningham said...

90 %
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70%

Stayed 22nd June 2024

- i do feel this stay was good for the money but some features i booked it for were not there. I booked after watching the tiktok and it caught my eye with the pizza for dinner, waffle makers etc. - i feel the breakfast could have been replensihed more

Maiirii Hamilton said...

70 %
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40%
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Stayed 22nd June 2024

Good afternoon I went to the hotel on Wednesday to drop off birthday banners as was coming on the Saturday for my friends birthday. I asked the reception if they were able to put the banners up for us arriving and they said that was fine left details. Arrived on the Saturday and no banners were up I had to put the banners up myself. Not great

Valerie Rushford said...

100 %
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Stayed 10th June 2024

Once again had a great stay at the Hilton Garden Inn in Glasgow could not fault anything. However there was one member of staff in particular the young girl Duty Manager / Bar Manager who went above and beyond her hospitality was outstanding and Hilton I have to say what an Asset she is to your company Unfortunately I did not get her name

Marie Kelly said...

100 %
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Stayed 9th June 2024

Our overnight stay was well worth the money and we had a fantastic time. We booked as we were going to a gig in the Hyrdro. After we arrived we got our bottle of wine that came with the deal and relaxed outside by the river. After the gig we sat at the bar and had a few more drinks before bed. The atmosphere was really welcoming and relaxing. Staff were really nice and welcoming. Breakfast was so good was a great selection and again staff were really helpful and welcoming. Our room was a good size and had everything we needed. We will definitely just stay here everytime we have a gig.

Kathryn Drummond said...

100 %
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Stayed 4th June 2024

Excellent stay at Hilton Garden City Hotel Glasgow, food, service, room, everything was spot on, will definitely be back Thanks to Ionela at reception, very helpful and polite, as were all the staff J & K Drummond

A guest said...

100 %
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Stayed 1st June 2024

Fab hotel in a great location across from ovo hydro will defo use again if have a night out at the hydro only downside was the bar last orders were at 11.30

A guest said...

84 %
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Stayed 31st May 2024

All the staff were lovely, the room was a little on the small side but we did get a river view. The restaurant was busy due to a concert at the hydro but there were plenty of staff that helped. Food was delicious and a great portion. The bed was so comfortable. The buffet breakfast was delicious and it was nice to sit outside in the sun at the terrace with a coffee. My daughter and I had a lovely stay. Two small issues, one was there was a camping bed in the room and I phoned reception at 4pm asking if they could remove it. It took them until 11pm when I had to ask again. They did then take it away thou. Other issue was when all the guests returned from the concert, we all stood in a queue at the bar to order food and drinks. I waited 20 mins to get told they weren’t taking orders over the bar and to phone room service. When I did that I got told quite rudely that they stopped room service at 930pm. If I knew they weren’t serving food before I queued I wonder have understood. It was the fact that the staff didnt communicate to each other. The two issues didn’t effect my stay overall as I did get a great deal!

Gail Day said...

84 %
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Stayed 28th May 2024

Great value for money break at this hotel. Room was compact but perfectly equipped with all you would expect for a comfortable overnight. Room was spotless. The hotel staff were very pleasant and friendly offering a warm welcome from when we arrived to checking out. The bar area was inviting and comfortable making it a lovely area to enjoy our complimentary bottle of wine. If the sun had been shining the outdoor area would have been great. Breakfast was plentiful with good choices of continental and full Scottish breakfast. The location is ideal for a visit to Glasgow if you are attending any musical events being in walking distance from the major arenas. It's a pleasant walk to explore the West End with nice bars to keep you refreshed along the way. If you take a stroll along The Broomielaw, the city centre is a twenty minute walk away. My Husband and I have already booked another stay here shortly. I would highly recommend if you are looking for a great budget deal in Glasgow.

A guest said...

74 %
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Stayed 19th May 2024

The receptionist provided the wrong information regarding breakfast so we went down too late. The restaurant staff did accomodate us but not happy. Also the bar manager closed the bar early 'just because she could' . This was on an evening where there had been a show in the Ovo and it was busy but she said 'it was her decision'. Disappointing.

D Campbell said...

87 %
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Stayed 21st May 2024

Had our usual excellent stay.

Pat Jackson said...

64 %
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Stayed 19th May 2024

Staff were all friendly and helpful. Service marked down because of the service at dinner. When we went in for dinner there were a few people in but it wasn't full. The starters and drinks arrived but then they seemed to forget we were there. Waited a while for our main course then sat with the dirty dishes in front of us for at least 20 mins. We eventually gave up on the coffees we had ordered and left. Receptionists were all very helpful.

A guest said...

100 %
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Stayed 19th May 2024

had an absolutely amazing stay . this was for no purpose but to just have a night away . we had dinner bed & breakfast, couldn’t finish dinner as it was so substantial. thought it couldnt get better until we got breakfast, just wow , i never eat breakfast and there i was trying a little of everything. staff are amazing, kind and helpful from entry to leaving i was so happy and will most certainly be back

A guest said...

87 %
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Stayed 19th May 2024

great stay for show at the hydro - less than 5 mins away - two great outdoor seating areas. Great deal with a bottle of wine, 20% off food and beverages, breakfast and free parking. Lovely room - bathroom very dated especially the shower Breakfast was good - very busy but I think because a lot of guests there for the show the night before.

KAREN WATSON said...

34 %
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Stayed 11th May 2024

Terrible Service at the bar during the day was shocking. In the evening we had to wait ages for our meal. Only 1 person serving and when it came it was terrible. It wasn’t even busy, only 10 people in the restaurant. Manageress told us 3 staff had walked out, not what you want to hear as a customer. Blood stains and rips on our duvet cover - disgusting. Showed the pictures to reception and got offered a complimentary drink but as we were checking out there was no point Breakfast was lovely

Iain Hurst said...

90 %
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Stayed 11th May 2024

Our stay was comfortable and uncomplicated. Staff were all very friendly. Parking is convenient.

Iain Hamilton said...

40 %
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Stayed 10th May 2024

Very good stay room was good Breakfast was spoiled with keeping the lids up on the food with air con on food was cold pity Quality was good