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Inn On The Prom Hotel, Lytham St Annes

11/17 South Promenade,, Lytham St Annes, FY81LU, UK

Guest Reviews

Overall Guest Rating

82%

lee-ann hume said...

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Stayed 19th September 2015

Lovely clean hotel. Really enjoyed my stay here. Only small issue was the parking when we arrived on the Saturday as was really busy. Advised by hotel that it could be because of the gym and was on first come basis but really helpful as to where I could leave my car. The choice of food was good. And the deal we were on was excellent value for money. Would definitely stay here again and hope to do so in the very near future.

William Milligan said...

80 %
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Stayed 18th September 2015

Ideal location looking directly onto promenade. Plenty of car parking. Food was very good with a decent choice.

David Ewart said...

77 %
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Stayed 17th September 2015

Staff in all departments were extremely polite and helpful - Thermostat to shower not functioning.

Ruth Wallace said...

84 %
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Stayed 6th September 2015

Enjoyed our visit but found the hotel very busy due to there being 3 bus parties there at the same time.

Jacqueline Watson said...

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Stayed 5th September 2015

Thank you for the great weekend we had at your Hotel the staff very obliging and could not do enough for us. Many thanks

Jeanette Titterton said...

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Stayed 29th August 2015

This hotel has everything you need, staff fantastic, food fantastic, rooms fantastic,

Susan Henderson said...

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70%

Stayed 29th August 2015

A pleasant and enjoyable weekend stay in a good situation. Bedroom needed more ceiling lights as it is a very dark room but very clean and well presented

Myra Maconochie said...

67 %
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Stayed 10th August 2015

Nice hotel, public areas very tidy, bedroom was in need of a lick of paint. Breakfast was very good, not much choice at dinner but on the whole a good 3 star hotel. Staff were very friendly and helpful.

Craig Palmer said...

64 %
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Stayed 8th August 2015

The hotel was in a good location. There was an issue regarding water but hotel charges for bottled water

Nicola Mcindoe said...

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Stayed 24th July 2015

Lovely staff lovely food lovely hotel !!

Mr Borthwick said...

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Stayed 22nd July 2015

We were given classic britain vouchers as a gift for our golden wedding and at time of booking requested a front viewing room, we have a quite a few breaks in Inn on the Prom over the years. Had I known at time of booking that the vouchers of (

Alistair Reid said...

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Stayed 22nd July 2015

Loved it - exceeded expectations. Good rooms - including a massive front facing with views to the sea. All clean, good location and child friendly staff. Great for visiting Blackpool by car or bus/tram. St Annes itself was attractive with good shops a 5 minute walk. Have read on-line reviews about food quality but that wasn't our experience - food good. Friendly, efficient and prompt service in restaurant despite being v busy. Hope to come back soon.

Ann Pagan said...

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Stayed 17th July 2015

Enjoyed the hotel. Standard room was good but getting jus a bit dated. Reception/bar lounge area were bright and inviting. Breakfast was excellent with a good selection of food. We were on the half board deal and found it to be no more than ok. vNot a great selection ie 2 starters, 3 mains and a selection of puddings. All in all it was a good break rating 7.5 out of 10

martin smith said...

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Stayed 3rd July 2015

this stay was spoiled by the appalling main courses at dinner.Whilst breakfast was excellent the same did not apply to dinner.A choice of two mains with a portion of meat that my two and half year old grandson would have found inadequate.On the second night of our stay the only meat dish was Lancashire hotpot!

andrew armitage said...

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Stayed 6th June 2015

Stayed for one night 6th of June the hotel is in a great location on the sea front and within walking distance of the town centre the staff are very friendly and welcoming reception and bar area very nice but rooms and leisure facilities need updating breakfast very good however dinner not the best.would I stay here again yes maybe but strictly b&b only

L McFarlane said...

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Stayed 23rd May 2015

The Hotel was lovely great views nice and quiet. we all really enjoyed our stay and would definitely go back in the future or recommend to our friends. had entertainment for kids at night which they really enjoyed and were weren't expecting that.

Lorrena Hastie said...

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Stayed 22nd May 2015

Excellent staff especially reception staff. Will be back soon

David Ewart said...

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Stayed 14th May 2015

Excellent value hotel.

antony segar said... Hotel has replied

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Stayed 9th May 2015

first time at this hotel and have to say was not disappointed very friendly staff from arrival to bar and restaurant room was in a sea view and in very clean condition the night was very pleasant would stay again

Hotel reply...

Hi Mr Segar Many thanks for your comments - we look forward to seeing you all again soon.

M Lyon said...

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Stayed 2nd May 2015

not a very good hotel room was not up to standard

A Connor said... Hotel has replied

54 %
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Stayed 9th April 2015

Poor value for money when you add cost of upgraded room.. Food marks given are for breakfast only - no yoghourts on last morning. Dinners were the worst we have had in any hotel and we stay in at least 10 hotels every year.We did not complain but head of dining room on 1st night realised that meal was not to our satisfaction and, commendably, approached us and advised that she had referred the matter to management and that someone would contact us to discuss the matter and arrange for either am discount for the meal or offer us free drinks - this did not happen which makes the matter worse knowing that the management were aware of a problem and took no action. The third day was cold and there was literally no heating in the hotel during the morning and much of the afternoon. These comments relate to the hotel only and not to Classic Britain. We are and always have been completely satisfied in our dealings with Classic Britain.

Hotel reply...

Dear Sir/Madam Many thanks for taking the time to express your comments from your stay. I firstly apologise for the food not being to the standard you were expecting during your break with us. I also apologise regarding no management contacting you during your stay to discuss the issues you had with your food. Unfortunately i cant investigate this any further as we dont have a name or date of stay for yourselves. If you wish to revisit the hotel in the future please feel free to email or call me directly to book and i would be happy to make sure everything goes smoothly for you on your next visit Best Regards Tom Croston Hotel Manager Telephone - 01253 726726 Email -manager@innontheprom.co.uk

R Royle said...

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Stayed 7th April 2015

Enjoyed our stay. Staff very helpful. Food

David Kerr said...

87 %
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Stayed 28th January 2015

We enjoyed our stay at the hotel. Staff & service good. Food excellent. Hotel & rooms a little chilly. Radiator in bathrooms would be beneficial.

andrew coll said...

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Stayed 14th November 2014

lovely hotel and staff

Paula Headland said...

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Stayed 29th October 2014

Staff were very friendly and helpful. Food was excellent and nothing was too much trouble. Was disappointed with paying for an upgrade, was not as described. Rooms were very dark with inadequate lighting and facing car park at side of building, woken on second morning by skip being emptied at 06.40! Quite noisy building and could hear t.v in next room and noise from upstairs bedroom. Lounge area was good however children running around all evening.