Chevin Country Park Hotel & Spa, Otley

Stayed 27th August 2023

Had a great nights stay in one of the lodges, with a fantastic meal and breakfast included. Staff very friendly and quick to respond. We shall definitely stay here again, probably for more nights. Thanks ?

Stayed 28th May 2023

Beautiful setting and friendly staff however some areas could do with some tlc. This could be amazing but some areas are just a little tired and could do with updating.

Stayed 5th April 2023

Was a bit ner about staying here when I finally went carefully through there reviews about this place but when we turned up I was overwhelmed in how beautiful this place is to be honest room was perfect the staff where fantastic food was amazing we really did enjoy our two day stay with this hotel yes you will get good and bad with reviews but our review is a good one not to everyone’s standards but to ours it was fantastic if you are in to the nature this place is a most to take some chill time I will be visiting again in future

Stayed 2nd February 2023

The hotel was a little run down and dated compared to the pictures online but the spa was nice and the food was good too. The staff were great ?

Stayed 9th October 2022

The first room we were given was old and run down with miss matched furniture. Every other cabin had a seating area to sit outside, number 69 has 2 plastic chairs to place in the mudded area outside . After complaining we were moved to 65 which was far better. The whole place is definitely in need of renovation. I know we booked on a deal but still no excuse to put people in what can only be described as a shed.

Stayed 12th August 2022

Nice overnight stay. The only bad thing was the misleading '£15 extra' to add a dog which it states online. However there's only cabins where dogs are allowed so in fact, you need to upgrade your room , plus the additional fee for the dog which I feel is not advertised correctly online. So adding the dog was actually £65, onto of the £160 we had already paid which I don't think is worth it at all.

Stayed 14th March 2022

Unfortunately this hotel & property is needing some TLC,room not clean,shower dire & mattress needs replaced.Staff nice & friendly.Food was okay but could be much better.

Stayed 25th February 2022

food was really good for whole stay - very impressed. Our stay was good....i just think both the lodges and the hotel rooms urgently need updated and new bathrooms etc...soo tired looking with peach stained baths...marked walls..it really could be such a amazing retreat in gorg location but it really needs some work done on the accomodation bedrooms.

Stayed 23rd February 2022

Lovely break in unexpected surroundings

Stayed 4th February 2022

A unique hotel, it felt like a skiing holiday without the snow or ski! The staff were really friendly and helpful, the evening meal was lovely and compliments to the chef for that! Breakfast was of a high standard too. The area where the hotel is situated was well worth exploring finding magnificent views all round. The spa was good but both indoor a d outdoor jacuzzzi could have benn warmer. On the down side our chalet room felt basic,although was very clean, the bathroom needed a vast update with many cracked tiles and bogged in sealer. The took nearly 5 mins to get through and with the shower facing its door it was hard not to get a cold shower whilst waiting for water to come through. It was a cold day when we arrived in the afternoon and our room was cold on arrival and took till evening to be slightly warm. To be fair we could have asked for an extra heater but we hoped it would warm up better than it did.

Stayed 21st January 2022

Very nice hotel all staff very professional and willing to help in any way needed lovely spa area and out door hot pool The food was very nice it would be nice to change menu lots of drinks choices

Stayed 7th January 2022

The atmosphere was lovely, staff are friendly and the food was delicious. Our only critism was that the system isn't good, mattress wasn't comfortable and is looking dated in places. We would however go again.

Stayed 29th September 2021

The room was not serviced on the second day of our stay which was rather unfortunate apart from this unfortunate oversight staff were helpful,friendly and efficient. The food was excellent and the dining staff highly commendable

Stayed 8th October 2020

Pleasant stay all staff helpful and courteous. Excellent three course dinner. However disappointed no warm option for breakfast or no cold meats or cheese as an alternative.

Stayed 2nd October 2020

We were met by a very friendly lady at reception who directed us to our room. The room was large and warm although the decor looked a little tired it was clean and comfy. All the staff were pleasant and friendly. The restaurant was nicely situated overlooking a very rural pond. The meal was excellent, tasty and beautifully presented. We were a little disappointed to find there was no hot food at breakfast although it did not put us off. Indeed we enjoyed watching a Kingfisher perched over the water no doubt looking for his breakfast. Overall we had a nice stay even though the weather was terrible and ruined some lovely views.

Stayed 30th August 2020

Breakfast could of been better but apart from That everything was perfect

Stayed 22nd August 2020

we loved the hotel, Staf very friendly and we were impressed with covid measures. unfortunately i was quite ill with chest pains and we had to ring for ambulance. I was taken to hospital. My wife was not allowed to accompany me. The reception staff were brilliant, they helped my wife while she waited for our sons to arrive to take her home. We really enjoyed first night and hope to return in the future. Thankfully it was angina and not heart attack.

Stayed 22nd January 2020

Overall, a pleasant enough stay, although a bit fawlty towers at times. Receptionist upon arrival only validated our room key for one night and, having had to return to reception on the second day, the receptionist then on duty didn't know how to revalidate the key and the staffer who came to her assistance had no idea how to instruct. The poor girl asked her to explain it again. Our booked deal gave us the option to dine for £19.50 pp but this was denied on booking in. We ate in the restaurant on or second evening and the food was fine. ON evening one we had to eat in the bar because the restaurant was full until about 2000 hrs. The gnocci was disappointing. It wasn't freshly made but out of a packet, tasty enough but tough and chewy. Very expensive for what it was. Breakfast on the first morning was chaotic with a queue for tables. A single girl was trying to do everything- seat people, take their orders for hot drinks, returning to take food orders. Second morning was fine. All breakfast food was good and all staff members friendly. Good value for money deal at £30.00 pp.

Stayed 22nd December 2019

Absolutely amazing place 2 stay we loved the log cabin and spa facilities highly recommend

Stayed 27th November 2019

We stayed 2 nights with breakfast and dinner. All the staff throughout the hotel were so attentive, helpful and very friendly. The hotel was lovely and the cabins were really cosy and clean. The food was outstanding and very well presented. We will definitely be going back to see the beautiful surrounding in a different season. We were really pleased with our choice and had a lovely break.

Stayed 31st October 2019

The staff were really friendly and helpful. Our room was very clean, however we had issues getting the shower to work properly. We had a lovely meal in the restaurant and were overall impressed with the hotel. We felt the spar really let the hotel down! We weren’t impressed with the cleanliness of the spa area. The changing room was filthy and littered with dirty wet towels. The pool side was dirty with muddy footprints. It was quite late when we used the spa but would still expect it to be clean. It was marginally better the following morning when there was more staff around.

Stayed 22nd September 2019

We enjoyed a one night stay here. It was peaceful & room was clean. However the toilet seat was loose & swivelled when you sat on it. The cistern also kept refilling every so often so it was a bit of a nuisance. The food at the restaurant was very good & the breakfast was excellent too.

Stayed 10th September 2019

Stayed here for 2 nights and what a lovely time we had. Staff were lovely breakfast good, evening meal superb. Room was fine only thing we could criticise is the lack of power on the shower but this is in the process of being renewed we were informed by staff. Leisure facilities although not used were spotless and the gym had a good selection of new equipment. After reading other reviews we wondered had we done the right thing booking this hotel and I can say 100% we definitely did the right thing and would stay again.

Stayed 8th September 2019

Lovely place to stay staff more than helpful Very nice food Already recomend to friends & family

Stayed 11th August 2019

Fabulous over night stay, we arrived slightly early but were allowed to check in any way the hotel was very clean and the staff were very friendly in all areas. The spa is nice and and I constantly being cleaned and pools checked the str room and sauna are a little small so they did get very busy but just after check in time it soon became quieter, loved the out door hot tub and the massage was great also. The evening meal was very nice (better than expected) everything from taste to presentation, breakfast was also good. If any thing needs to be improved I would say the place could do with slightly updating especially the bathrooms and the water pressure is very bad so not easy to shower in the rooms. All that said we will defiantly be back.