Ardoe House Hotel and Spa, Aberdeen

Stayed 11th November 2023

Hotel is in a lovely setting. Reception staff were courteous and helpful. We opted for a Privilege room wish was spacious and clean. Bed was very comfortable. We decided to have our inclusive bottle of wine in the lounge. Again staff were friendly. The lounge itself was a bit tired and in need of a refresh, but tables were available and clean. I was a little disappointed that there was no fire on the go given it was a chilly autumn day. It would definitely have made the lounge more homely feeling. We had dinner in the restaurant which was delicious from start to finish. Again the staff were polite and helpful. I think maybe our server was new because he forgot to bring our drinks and our extra cutlery, i.e soup spoon and steak knife, but the gentleman who seemed to be in charge spotted this and brought them quickly. Breakfast was nice in the morning, what you expect from a hotel buffet breakfast. All in all a lovely hotel. We very much enjoyed our stay

Stayed 13th September 2023

Great stay in one of our favourite hotels nice room and lovely meal great service and a special welcome back from Shannon very much appreciated her personal touch already looking to book our next stay again

Stayed 9th August 2023

Nice break nice hotel have already booked our return

Stayed 30th June 2023

Beautiful hotel, we paid the weekend/dinner subsidy and was worth it. Place is excellently maintained including spa. Will definitely return. Only issue is our shower not draining. This flooded the bathroom so could only have a quick shower. We had our 20 month old with us as well and this caused her to slip twice. There was no maintenance on to fix, stafered to swap us rooms, however our little girl was sleeping by then so not practical. Stafered to rectify situation at least so we were happy with that. Taking one mark off for that.

Stayed 6th May 2023

Lovely hotel and grounds. Staf very friendly stayed in dog friendly room which was well cleaned and liked the idea you can get into grounds from this end of hotel as rooms are at the furthest part of hotel

Stayed 4th March 2023

Had a fantastic weekend away at Ardoe. The hotel was absolutely stunning and kept very clean. The food was fantastic and the staff were so lovely. We made good use of the spa facilities too which were really good. I speak on behalf of me and my partner that we agree this was the best hotel we have stayed at so far. I can’t wait to come back.

Stayed 11th December 2022

Lovely hotel , plenty of parking, big comfortable warm bedroom with fridge . Breakfast had excellent choices and was delicious. Staff very welcoming, will definitely stay there again.

Stayed 13th September 2022

First class break at Ardoe house Hotel looked after very well by Nico who turned up at dinner with a slate piped with Happy Birthday for my wife Rosemary nice privilege room and lovely dinner and breakfast what more could you ask for thoroughly recomend ?

Stayed 11th August 2022

Staff very welcoming & attentive hotel set in a beautiful location lovely big room & amazing bathrooms ?

Stayed 25th May 2022

Lovely hotel in beautiful surroundings. We had upgraded to a premier room, and it was very nicely decorated, spacious, clean and had a lovely view over the picturesque gardens. Our stay included dinner and breakfast. The menu had a variety of dishes to suit every palate and the food was delicious. The deal was supposed to include a bottle of wine in our room, however this had been missed. The reception staff were very apologetic and quickly rectified this. All staff we encountered during our short stay were very friendly and helpful. The restaurant staff were especially very attentive, checking often that we were happy with our meal and asking if there was anything that we required.

Stayed 21st May 2022

Lovely stay at Ardoe House very friendly staff nice room and lovely food great service and reasonably priced we will be back?

Stayed 10th January 0022

warm welcoming real fire as you walked in. beautiful bar & drawing room. dog friendly & comfortable & spacious modern bedroom

Stayed 3rd January 0022

Gorgeous hotel. rooms were clean and comfortable. Staff at reception were helpful

Stayed 21st December 0021

Absolutely brilliant hotel ,we've found our go to hotel ,fell in love with this place .staff are really friendly and accommodating nothing is to much .pool ,sauna are easy to get to and Absolutely in prestige condition. rooms are spacious and very clean ,beds are huge and comfy .I love waking up looking out to the Scottish countryside. Food is delicious with a menu inspired by its location

Stayed 15th January 0022

Very impressed with the service from Kelsey on the bar tonight.. table service with a smile! Excellent bar maid.. 10/10! The tails that were made were absolutely spot on! Will definitely be back, been impressed from start to finish!

Stayed 10th January 2022

Visited this hotel for a spa break for the weekday wellness package. Hotel is beautiful, our room was very comfy. Staff were extremely friendly and helpful. Spa treatment was lovely, and it was very relaxing in the poor area. Food was great and Excellent variety on offer for breakfast. All in all a great night away. Only negative would be the cost of drinks in the bar but there was a fridge in the room so we were able to chill some wine we had taken with us!

Stayed 18th January 2022

We stayed for 3 nights for a family wedding and I was a bit hesitant after reading some of the reviews but we loved it! Our room was lovely and clean, the hotel itself is pretty breathtaking! We never got to check out the spa as we were a bit too gover ? The staff were so friendly and helpful! We would definitely come back for an event! The only thing I’d say is the bar is pretty expensive but to be fair, we did expect this but it was a wee bit crazy. (£12 for two bottles of peroni) Overall, we had a fantastic time, thank you for having us!

Stayed 28th November 2015

As this was in 2015 I can’t remember if it was good or not.

Stayed 27th September 2021

Enjoyed our stay. Staff very good. Helpful and friendly. Bar staff could have been a bit better. Food was good. Kieran in the restaurant was very good. Stayed for three nights. Pool area clean. Unfortunately steam room wasn’t working and spa not open yet.

Stayed 27th September 2021

Lovely room nice spa. Service good. Food average at best.

Stayed 27th September 2021

A very nice hotel but very long corridors leading to the bedrooms. Bedrooms are nicely equipped and well kept - currently no maid service due to staff shortages but one of the staff did pop in and replace a used towel if required. Tea, coffee, milk and coffee pods available and could be topped up at reception. The swimming pool is in a separate building and you need to book a slot to comply with covid regulations - there were notices asking you to wipe down your locker after use but no spray/paper towel provided to do it. The restaurant dinner menu is only reasonable as there is no variation, same choice of courses every night.

Stayed 26th September 2021

We were very happy that the Hotel accepted dogs. Rom was very comfortable and the breakfast and dinner was very good indeed. Staff were friendly but perhaps a little thin on the ground. The bar had no draught beer and service was a little slow but not dreadfully so. Biggest no-no for us was the fact that other guests were permitted to walk around the dining room without masks especially at the buffet breakfast where they were leaning over the food which other guests were eating. This made us very uncomfortable and is something with needs to be addressed. Overall however great location and we we enjoyed our stay

Stayed 25th September 2021

We stayed for 1 night at Ardoe House and had a pleasant experience. All the staff we dealt with were extremely helpful and friendly. The staff at check-in were very friendly and although we were early for check-in, were able to get us checked in and on our way to spend the day in Aberdeen. The double rooms are surprisingly large and spacious and the bathrooms are equally well proportioned. The staff on reception were able to provide us with a taxi number to get into Aberdeen, which only cost us around £15. Although not advertised on the website, only the swimming pool, sauna and steam room were open when we arrived. There were no treatments available. However, given the challenges for the hospitality sector at the moment this was understandable. However, please be sure to call up before booking to check this if treatments are a big factor for you. We used the pool and sauna at around 6pm and it was very quiet, which was ideal. The changing facilities were very clean and there are lockers with combination locks to store your items. We had a 3 course meal in the hotel restaurant, which was included in our deal. Be aware that there is a limited menu at the moment. However, the food that is available on the menu was all extremely delicious and the staff in the restaurant were very friendly and welcoming. Included in our deal was a bottle of wine, which we chose to have along with our meal which was an added bonus! Overall a great little place for stay of 1-3 nights. Based on the limited food menu and reduced spa facilities though, this might not be the best place to stay at the moment if you are looking for a longer stay.

Stayed 25th September 2021

Hotel was clean and tidy. Adequate staff, good service. Dinner was included, but if I was paying for the evening meal then it was well overpriced and wouldn’t bother

Stayed 10th September 2021

Hotel is understaffed, no spa treatments available, steam room & jacuzzi not working, tennis courts overgrown, grounds need overall tidy up. Bedroom was okay but tea tray could have been better, unmatched cups. Table that was pre-booked for dinner of 2nd night not set up & had at least 30min wait. I understand hotel has recently re-opened, but many minor details should have been attended to before opening, & I appreciate the skeleton staff they have were trying their best. Hopefully things will be rectified soon & bring it up to the 4 star hotel they claim it is !