Scotlands Spa Hotel, Pitlochry

Stayed 24th January 2015

The evening meal was great. A bit disappointed in the breakfast small portions. The hotel was fine a it chilly in lounge areas , a bit of a musty damp smell think could benefit with a nice open fire. The room was fine, however the shower poor, doors on shower very fragile thought they were going to fall off !!!!!

Stayed 10th October 2014

Had booked a family room for husband,daughter and me, room excellent size and well furnished with nice view of town.Food and service very good.

Stayed 5th September 2014

Hotel centrally situated and quiet. All staff (reception, domestic, restaurant, leisure centre and night porter)were very pleasant, polite and helpful. Rooms cleaned to a high standard. Food excellent.

Stayed 17th August 2014

Excellent family room with lovely furnishing. The facilities at this hotel are superior to its 3-star rating

Stayed 10th July 2014

Pleasant and friendly staff, spacious room for a family of four. The kids loved the cheesy pasta, the taster menu was varied and very well presented. Facilities were good.

Stayed 19th July 2014

This was a present for our son and daughter in-law. They both said they had a lovely time, hotel, food and service was very good.

Stayed 14th July 2014

Thoroughly enjoyed our stay for two nights on 14th and 15 th July, each staff member was helpful and friendly.Stayed in house across the road which had three accomodations, we were on the ground floor with a double and twin room, large rooms, double room very dark but lighting adequate, bathroom good size and all rooms well appointed and clean. Food was exceptional, enjoyed taster courses as standard and choices for main and dessert. Spa was much appreciated, well maintained. delighted with price and will continue to book through Casssic.

Stayed 18th July 2014

Had a lovely weekend stay at Scotland,s hotel. Room a bit small but otherwise ideal.

Stayed 14th July 2014

We enjoyed our short stay we had 1 problem with a tap reported went in for breakfast fixed by the time we returned we also found staff very friendly and helpful and would certainly return

Stayed 7th July 2014

Did not like the 6course starter menu it took nearly 2hours to have dinner the staff were very friendly but struggling having to explain to everybody. We skipped the first 2courses on the second night and was much quicker,but the food was nice.I had mt. 10yr old G/daughter with us but she liked the sweats. The hotel is old but we found our room clean .I would like it to go back to old menu

Stayed 13th July 2014

Only reason we gave lower score on bedroom we felt it was a little on the small side.

Stayed 5th July 2014

Had a wonderful break. Fantastic location. Lovely breakfast.

Stayed 8th July 2014

my wife and I thoroughly enjoyed our stay.some aspects of public rooms need refreshing.at one point while waiting at reception your receptionist was being consulted by a male who seemed to be querying her about a staffing matter.this person appeared to hold some authority in the organisation.he should be made aware that clients always take precedence. otherwise all your staff from reception throughought were most attentive to our needs.to sum up your staff in one word I would say "charming". we were at first wary about the six course taster menu,but I would now not hesitate to recommend it to anyone very highly. please pass on our thanks to your chef who cooked the best fried eggs ever eaten!

Stayed 10th July 2014

Check in could be a bit earlier

Stayed 18th July 2014

As I had visited the hotel previously and been given a sub standard room, at the time of booking I stated that I would not be happy if this happened again. On my paperwork this had been noted for info for the hotel. I was given room 211. Horrendous. I had to complain and was moved to a room in the annexe. Meanwhile another couple that had 'best room available' and were on the same deal as us automatically were given a best room!!!!

Stayed 8th July 2014

Everything was excellent no complaints whatsoever.

Stayed 16th July 2014

could not fault anything about this hotel staff were all excellent and food first class, have stayed at another hotel belonging to this group and Scotlands hotel was very much better

Stayed 7th July 2014

Rooms tired, in dining room first evening we were on third course b4 our wine arrived. Waitress forgot to give our wine order to bar staff, no apology given. If I hadn't asked where our order was it would never have arrived. Second evening I had to request an ice bucket as the bottle of white wine that was served to us was warm. On both occasions it was restaurant staff error as bar staff and reception staff very pleasant and helpful. My observations were not enough staff as bar staff and waitresses doubling up serving food and drink orders.

Stayed 3rd July 2014

Fantastic value for money. Food Good. Staff pleasant. Hotel centrally situated with good parking facilities. Also enjoyed use of leisure complex

Stayed 8th July 2014

Initial problem finding our reservation caused 15 minutes of worry; however, once it was found everything went well. Dinner was absolutely lovely (never had 6 courses before) and well served by the staff. Nice pool and spa area - enjoyed our stay very much.

Stayed 14th July 2014

Pleasant stay. Dining room staff very attentive.

Stayed 4th July 2014

When booked I emailed that I was on a gluten free diet and that we needed a cot as baby only 5mths old. Never heard back so I telephoned hotel on am of arrival saying we were checking in that pm and would they be able to cater for me being gluten free. I spoke to a chevonne/siobhain don't know spelling whom said they would have stuff on menu I could have but never asked my name or anything about the booking which I found strange. On arrival of hotel we had to ask for the travel cot in room. They either hadn't gotten the email when I'd booked or they hadn't read it anyway. For evening meal a 6 (small) course menu was included in price so I asked waiter what was gluten free, he came back with what the chef had said I could have. I was given French onion soup which I thot must contain gluten so I asked the waiter who then said chef said it was ok but asked him again and of course it was taken away from me saying yes there was gluten in it. Tge next night was better, chef had marked on menu what I cud have but not great, however! Breakfast was awful, asked the front of house female (no name badges on anyone) what I could have and she said gluten free toast and egg. That was about it. It wouldn't have been hard to get a pack of gf sausages from even a local tesco as they knew I'd be there next morning too but no, the next day I waited over half an hour for more gf toast for my eggs. A complete shambles with lack of communication throughout waiter chef and front of house. If you have a food allergy or intolerance, even warning them before hand doesn't seem to be any help at all! We were very disappointed with the front of house attitude too. It was such an effort for her to be polite to us :0( won't be back I'm afraid even though hotel was ideal for our needs.

Stayed 18th July 2014

Had a great time....food and service great

Stayed 4th April 2014

Love this hotel everything was spot on food 5* we went to the comedy night so funny will go back time and time again

Stayed 27th May 2014

We had a nice break at this hotel. Staff were pleasant and helpful. One advantage is that he hotel is right in the middle of town,short walk to high street.