Royal Highland Hotel, Inverness

Stayed 12th December 2013

Stayed for one night at a very reasonable rate for a central city hotel. Room although small was very warm and had everything you could need,iron,safe,hospitality tray. Heavy curtains,bit tatty but was wonderful at keeping light out and ensured a good sleep in a comfy if a tad small bed. Bathroom at first glance seemed spotless but on relaxing in bath it was obvious that toilet rim hadn't seen a clean as it was disgustingly dirty. Ceiling paint was flaking off in large quantities. Breakfast was ok nothing to write home about but adequate. For the price we paid we were very happy with our stay.

Stayed 12th December 2013

Excellent

Stayed 8th December 2013

Wonderful offer! Great price! Very noisy outside bedroom, 120, asked to be moved. VERY nice and accommodating night receptionist offered us another room 127, still noisy, on checking he could hear the noise but not identify it. Third room was great! Lovely rooms, bathrooms and we had a dessert in the restaurant, and breakfast the next day was lovely,

Stayed 29th October 2013

Single room, tiny, red carpet, yellow walls? one sachet of coffee??

Stayed 19th October 2013

Had a fantastic three night stay. Hotel very welcoming and central. Would recommend and will be back again in the spring.

Stayed 11th October 2013

The staff were so friendly and welcoming especially Gail who worked in the restaurant. Gail was very attentive and showed my two little girls where the toilets were. We were in Inveness for a Highland Dancing Championship and Gail was very interested and chatted to us all at length about it. One of my little girls won a trophy and lovely medals and Gail asked her to bring them to show her and she made such a fuss about it. Needless to say both my girls were delighted. This is the kind of stuff that makes you want to return. The bedroom and bathroom were spotless and very elegantly decorated. We had a beautiful bowl of fruit, Strathmore water, sweets and the usual tea, coffee and biscuits. Everything was fantastic however......on entering the room into a little cloackroom type area, there was a terrible smell. It was like smelly feet. I think there had been a leak above and the carpet was soaking wet. We couldn't walk to the bathroom without shoes and I was glad the kids brought their slippers. We dodn't complain as we are not the type of people to do so but the next occupiers may of been different. Once the door to the bedroom was shut the smell seemed to ease off and we were fine with it all. Our room was 218 and I find it very strange that they would let this room out to anyone with such a smell. After travelling from Lanark (4 hours drive) we were too tired to complain and just stayed put. Please note that the poor rating for the room is becuase fo the smell not the clenliness nor the decor!!!

Stayed 9th October 2013

We spent three nights in the Royal Highland. Good location for station, buses and general amenities. The room was comfortable a good size and with a ll of the facilities required for a short stay. Good choice of both continental and cooked breakfast. Used the hotel restaurant on two occasions and found the choice and quality to be good. Only criticism of the restaurant was the fact we were squeezed in very close to adjoining diners. Our package was good value for money.

Stayed 4th June 2013

It was a good hotel convient for the bus and train stations

Stayed 13th May 2013

The staff from the hotel were very friendly and helpful and my room was spacious. The hot food at breakfast was good and there was a great selection however the rolls and bread etc were not the freshest.

Stayed 3rd May 2013

a warm and friendly welcome, will certainaly be booking a break there again, staff polite and courteous, room beautiful.

Stayed 29th April 2013

Enjoyable stay. Food good in Ash restaurant . Breakfast had good selection but could have been hotter.

Stayed 22nd February 2013

Hotel a little bit disorganised but bearable. Associated Ash restaurant staff leadership is chaotic and food and wine overpriced for the standard served - check your bills from the restaurant.

Stayed 22nd February 2013

Wonderful stay again and meals lovely. Great friendly staff

Stayed 8th February 2013

This was my fifth stay at the RoyalH again great time great service impressed with the paintings up the grand staircase staff again excellent as was the service, the hotel is well situated for tour the city looking forward to net years visit special mention to Liam the night porter who dealt with some rowdy lads who entered the bar

Stayed 16th November 2012

was booked in on best room available dbb was allocated room 214 small bed and room bathroom window rotten had to pay

Stayed 5th August 2012

Special mention to Fiona at reception & Lewis the waiter both very attentive in making our stay as comfortable as possible as i did state i had chronic back pain &sciatica. Hotel was good slight upgraded needed done in bedrooms cracked ceilings and window in bathroom couldnt open,head waiter in restaurant did not have a friendly manner at all,but over all very good would not put us off going back.

Stayed 13th July 2012

we both enjoyed a super week-end very warm welcome from Gillian at reception just could not do enough for us we will be booking again soon

Stayed 5th July 2012

We were delighted with the Royal Highland Hotel. We upgraded and had a Royal Queen room which was superb, so spacious and comfortable. The food in the ASH restaurant was excellant and the staff also very pleasant.

Stayed 13th January 2012

Bedroom very small while friends in our party had a very large corner room. Breakfast was served in the reception lounge tables on the saturday morning - very unsuitable. This appeared to be due to refurb of the breakfast room, however the restaurant lay empty.

Stayed 20th April 2012

Overall good hotel as been here before but they r obviously refurbishing the dining room and the place was to busy to cope..staff seemed untrained and some rude not to us but herd them speaking about other guests which was very unprofessional!!! Very unsatisfied about the bedroom rite on the back of trainstation and herd tannoy early and trains starting up!!! Mostly annoyed at the fact we paid for three adults to be in this family room and we had 2 x 3/4 beds and a put me up...this is surely for a child?? My daughter is 6ft tall and was not a comfortable sleep for her so on that note would be be entitled to receive a reimbursement to a childs price??? Food at dinner time and breakfast was excellent.

Stayed 20th April 2012

We really enjoyed our stay at the Royal Highland Hotel. Presentation and selection of food was first class, Staff very supportive and helpfull, as well as very good housekeeping within the rooms. We fully recommend this hotel and look forward to a future visit. Many thanks Margaret Gordon

Stayed 13th April 2012

We have stayed here twice before and had lovely rooms both times, however this time the room had a musty/smokey smell to it. The shower had little pressure in the morning and the hallway had dirty laundry left outside another room for two days. The room was clean, all staff were friendly and food was lovely.

Stayed 10th April 2012

fed up with having the same arguements over what weare entitled to each time we stay As a result have cancelled our future stays at this hotel Someting needs to be done about this or you will lose our future custom to others