Gleddoch Hotel Spa & Golf, Langbank
Guest Reviews
Overall Guest Rating
74%
Overall Guest Rating
74%Kelly Mc Taggart said...
Stayed 28th September 2024
Spa lovely but room was awful. Stains all over the carpets, room stunk of damp, hairdryer not working, shelves thick with dust, overcharged on check out which the rectified. Would i return? No! We spent nearly £300 here for 1 night it was defo not worth it. And no replies from hotel either
taylor gillon said...
Stayed 27th September 2024
Lovely rooms and getaway stay! Would definitely love a more Modern room. Amazing facilities on site
Gordon Solley said...
Stayed 22nd September 2024
We stayed with you when you had a wedding on unfortunately you placed us in room 32 where you had wedding guests,so at 3am we where woken up when guests from the wedding decided to gather and socialise after the wedding not good for us I would have thought it would have been better to keep wedding guests separate from other guests, there was a green light on in the room I presume a fire escape light which was very annoying also. Buffet breakfast was not very warm and only scrambled egg available, apart from this we had a great time at your hotel.
Alexander Mclean said...
Stayed 30th August 2024
Arrived around 14.30 at reception and told room was ready when we went up the lady was still cleaning so headed to restaurant bar and sat outside looking over the golf course and surrounding area all very well kept. Service good at bar. Night time we booked dinner and food was nice not cheap maybe wanted main meal to be a bit warmer. The breakfast I thought lets them down a bit and could be better just needs to go up another level. Spa area is very good and really busy. Our room was very good cracking big bed. I think the reception area and rooms & bar next too it are of a exception standard.
Chrstine Paxton said...
Stayed 27th August 2024
Great 1 night break, room very lovely location fabulous, dining area too corperate could be much better, Dram bar wonderful. Reception staff tried to make me feel that it was my fault my bill was wrong, oops
A guest said...
Stayed 24th August 2024
Check in staff friendly & welcoming, relayed all information required. Room was spacious and clean.Food awful! We ate for lunch and dinner, service was appalling. Waiting staff were lovely, however the time waiting for food and drinks was lengthy to say the least. Was advised soup in afternoon was cauliflower, was ok. Ordered soup in evening, told it was carrot & coriander - was the exact same soup! Again ok biery. The menu options wasn’t great. 2 vegetarian options both contained cheese which I can’t have. Was advised chef would make, lentils with butternut squash and fennel. I can categorically say, it’s the worst meal I’ve had in a restaurant. Lentils tasted curried, very oily. I freely admit I’m an awful cook but even I could do better! Service again very slow. Several people complaining, some waiting over an hour for phoned. Drinks orders taking 20mins to table. It isn’t a big restaurant, there was plenty of staff who were always working so I don’t know where the problem lies. The only positive from this stay is the reception and waiting staff. All very friendly and helpful. Unfortunately we won’t return due to the aforementioned issues.
Stephenie Quinn said...
Stayed 18th August 2024
On arrival staff were friendly and helpful could not fault any members of staff. The room at first glance looked nice enough. The bed was comfy (despite it being 2 single beds being pushed together) the shower was lovely but the room did have faults the more you started to look. There were stains on the carpets and chairs, a hole in the duvet and the television only had 4 channels with no option to connect or stream your mobile phone. Prior to arriving we booked a full body couples massage nothing clarified about price/ duration etc. Massage was fantastic but was an hour long and we got a shock when we saw the price after receiving our invoice when checking out. We then went to use the leisure facilities which was not as peaceful as we had hoped. The sauna and steam room were tiny only fitting 4 people comfortably, there were children running around screaming and the outdoor pool was overcrowded - the facilities are not fit for purpose for the number of guests. Dinner was extremely disappointing the deal we booked included a 2 course meal and the options were extremely limited. The food itself was very poor quality and we didn’t enjoy the meal. Breakfast in the morning again felt like a school canteen with a breakfast buffet the food was cold and again just not of a good standard. For what we paid and the experience we had I would not return to this hotel or recommend it to anybody. It seems they don’t know what their target market is and the way it is advertised is very different to the reality. The staff were all lovely and helpful that we encountered and that is probably the only positive I can think of.
Moira Strange said...
Stayed 16th August 2024
Stayed overnight at the Gleddoch Hotel and only wish had been longer. Fabulous accommodation and the staff are 5 star plus. Food excellent.
Neil Mitchell said...
Stayed 9th August 2024
Lovely room, overall good experience. Points to improve - Spa needs staff to routinely check the area for tidiness - spa area could have done with routine mopping of excess water. No supervision of children in oool by parents but no one there to highlight to parents to do so. Pool area a bit dull and could do with improved decor. Food excellent but the evening dinner service was extremely poor but this was addressed by the maitre d on the night. Thank you.
katrina muir said...
Stayed 4th August 2024
Didn't enjoy the meal and stuff weren't helpful at all seemed like they were to busy to care even thought I wasn't full the place was freezing, my mum got a bone in her pate, my fish was brunt and chips far too greasey , sticky toffee was very chewy so many moaned and they made so many mistakes put me right off to ever go back and I have been before in the past and I enjoyed it but not this time so disappointed
Jacqueline Ohara said...
Stayed 14th July 2024
The staff are lovely and very welcoming. The room was beautiful, and the views from the spa area were stunning. We ate at the Vista restaurant, the food was amazing as were the tails. Really enjoyed our stay, and will definitely be back.
Paula Phinn said...
Stayed 2nd May 2024
We had a brilliant overnight stay at the Gelddoch Hotel, will definitely recommend and be back again soon. Spa and outdoor pool were amazing, room was lovely, breakfast lovely, staff lovely, no complaints at all we really enjoyed it.
Sarah Henderson said...
Stayed 22nd March 2024
Beautiful hotel, food was lovely.
Kirsty Devlin said...
Stayed 17th March 2024
Staff were friendly and helpful! A card and chocolates left in room for hubby's birthday. Outdoor hot tub was lovely with beautiful views. Limited dinner menu but food was good.
Craig Miller said...
Stayed 15th March 2024
Extremely expensive once you’re in the hotel £14.50 for a glass of white wine and £6.80 for a pint of lager. No good for anyone that isn’t wanting to walk, no lifts and the spa, restaurant and main bar are up 3 long flights of stairs. The ‘included’ dinner is very limited with very little choice. We ordered two fillet steaks which aren’t even supplemented so paid full price, even though we had a dinner package. The spa was fully booked so could only use the pool and hot tub which was alway very busy and struggled to get in. In total we ended up paying over £600 for 2 rooms for one night, an awful lot of money for what we got. Wouldn’t recommend.
Stephanie Murray said...
Stayed 1st March 2024
Had a lovely DBB. Treatment was fab and the facilities were great. Food and service excellent. Our room was very nice. Would definitely go back.
A guest said...
Stayed 11th February 2024
I have to say I was very disappointed in the overall maintenance of the hotel. The room was in need of some TLC especially the bathroom. We were also disappointed in the facility's the swimming pool etc, the whole place is very much needing brightened up and modernising. The best thing about it was the outside jacuzzi with its amazing view we loved it. The food in restaurant was lovely and staff friendly but breakfast was a bit of a let down as always running out of food. Overall we had a nice time but I have to say I wouldn’t hurry back.
Chris McGinty said...
Stayed 10th February 2024
Excellent stay @ Gleddoch
Therese Mcgaughay said...
Stayed 28th January 2024
Loved my stay at Gleddoch , Our room was fantastic and on the ground floor as I have problems with stairs . The staff were excellent and our meals were brilliant. Can’t wait to go back .
Yvonne Taylor said...
Stayed 19th January 2024
We had a lovely stay at the hotel . The staff and facilities were exceptional as usual . We have stayed numerous times.
declan cassidy said...
Stayed 18th January 2024
Was pretty disappointed with the stay at the Gleddoch this time around as the hot tub and the sauna was out of use during out time there and this was a big part of the reason we had choose this hotel. No pre warning to booking or compensation offered. Would have rather have changed our stay to a date which all the facilities were in use.
Annette Hogan said...
Stayed 13th January 2024
Beautiful location and views .. room was lovely .. lot of stairs in the hotel .. indoor pool was fine quite large .. very busy as expected it's popular spa Dinner was superb .. service was 10/10 .. Breakfast was a let down .. good choice but was cold ... and the dining room was cold .. but overall nice place
Diane Taylor said...
Stayed 6th January 2024
Hotel is lovely. Food was amazing. In my opinion the spa facilities are a little bit on the small side for the amount of people that want to use it. Disappointed in the lack on information available in the room. Weren't informed we had to book meals. Weren't provided any information on facilities. Did receive plenty of apologies re this. There is limited information on the TV.
josephine mcphail said...
Stayed 3rd January 2024
Had a fabulous time the outside pool was a bit cramped 14-16 in think they need to be told out after so longwe didn’t not bother had a lovely swim lovely hearing people laugh and enjoying themselves we have been loads defo be back
josephine mcphail said...
Stayed 3rd January 2024
Had a fabulous time the outside pool was a bit cramped 14-16 in think they need to be told out after so longwe didn’t not bother had a lovely swim lovely hearing people laugh and enjoying themselves we have been loads defo be back