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Stirling Highland Hotel, Stirling

Spittal Street, Stirling, FK81DU, UK

Guest Reviews

Overall Guest Rating

77%

Susan Cornelius said...

87 %
60%
100%
100%

Stayed 20th September 2021

Great stay, lovely hotel and fab city. Yes the hotel needs a bit of updating but very happy with staff, food and room. Recommend

Ann Doherty said...

100 %
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100%

Stayed 14th September 2021

All the staff are so nice and friendly the can do a enough for you the go that extra mile as well

Robert Renner said...

94 %
80%
100%
100%

Stayed 12th September 2021

The staff were very friendly and helpful in all areas of the hotel the food was very good breakfast and evening meals

gillian bathgate said...

80 %
70%
80%
90%

Stayed 10th September 2021

Great weekend had by all celebrating my sons 30th birthday which was in July but took us till September to get away. I had emailed in advance to get a room near to the lift as my husband is oxygen dependant which we got no problem. We had evening meals on both nights and breakfast both mornings. The food was excellent both at night and in the morning. The only thing I could complain about over the whole weekend was that the coffee for breakfast was a bit bland. That wouldn't stop me from going back though

Lynn Mitchell said...

77 %
80%
80%
70%

Stayed 29th August 2021

The location of the hotel was great. It was central for everything and we had no trouble with parking. The room was spacious and overlooked the courtyard. We enjoyed our dinner both evenings and they included 3 courses with the DBB offer. The only thing I didn’t like was that the breakfast was completely buffet style and at this time I didn’t think it was safe due to Covid with so many people queuing and using the same utensils.

Andrea McAllister said...

100 %
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100%

Stayed 31st August 2021

thoroughly enjoyed our stay, staff could not have been nicer, very pleasant experience, would highly recommend and hopefully we will be back again soon

A guest said...

80 %
70%
80%
90%

Stayed 22nd August 2021

Great hotel and staff very nice.

A guest said...

87 %
80%
90%
90%

Stayed 1st August 2021

We had a lovely 3 nights stay in this very centrally located hotel and would definitely return. Every single member of staff that we came across was so helpful and friendly, and couldn’t do enough for the guests. We have seldom come across a nicer bunch of people in any hotel we have ever stayed in and they deserve recognition for this. The main building is beautiful and, yes the annexe where the bedrooms are could be doing with a refresh, but our room was clean and had everything we needed. There is no maid service during the current restrictions but we saw the maids each morning in the corridor and just asked for clean towels. They were always very obliging and it was never any trouble to them. Additional toiletries are available in the reception for guests to help themselves and this was really convenient. The restaurant food was first class and the helpings were very generous. There was a good selection of choices on the menu and we had something different to eat each night, and all were really tasty. Our only difficulty was with the really slow service in the bar area. We tried sitting outside one day in the lovely courtyard but waited so long to give our order, then receive our drinks that we decided not to go back. We tried sitting indoors in the bar another night but didn’t even get a drink that night as we got fed up waiting for someone to take our order. It just seemed as though there weren’t enough bar staff and they just had too much to do. It’s a pity as this is the only thing that let the place down and definitely lost them trade. I had a lovely treatment in the spa and it was very good value and, again, the member of staff was lovely and really friendly. We plan to return soon and look forward to seeing the hotel observatory in the roof next time if restrictions allow for it to open.

Catherine McDonald said...

94 %
80%
100%
100%

Stayed 2nd August 2021

Lovely hotel. Staff were lovely. Food was really nice, and despite restaurant being very busy service was good. Room was great, only negative would be windows were very dirty. 9/10.

J Martin said...

80 %
60%
N/A
100%

Stayed 1st August 2021

Hotel was central food was amazing (fish & chips) staff friendly and helpful. Room 118 toilet ceiling looked like water leak paint pealing unsightly should be repaired.

J Martin said...

80 %
60%
N/A
100%

Stayed 1st August 2021

Hotel was central food was amazing (fish & chips) staff friendly and helpful. Room 118 toilet ceiling looked like water leak paint pealing unsightly should be repaired.

J Martin said...

80 %
60%
N/A
100%

Stayed 1st August 2021

Hotel was central food was amazing (fish & chips) staff friendly and helpful. Room 118 toilet ceiling looked like water leak paint pealing unsightly should be repaired.

J Martin said...

80 %
60%
N/A
100%

Stayed 1st August 2021

Hotel was central food was amazing (fish & chips) staff friendly and helpful. Room 118 toilet ceiling looked like water leak paint pealing unsightly should be repaired.

J Martin said...

80 %
60%
N/A
100%

Stayed 1st August 2021

Hotel was central food was amazing (fish & chips) staff friendly and helpful. Room 118 toilet ceiling looked like water leak paint pealing unsightly should be repaired.

Christine Cowan said...

77 %
80%
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70%

Stayed 28th July 2021

Another fantastic stay. Good food. Clean rooms. Friendly staff. Only complaint was too many dogs in the hotel with owners allowing them on to couches in the lounge bar. Not my cup of tea.

Joyce henderson said...

100 %
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Stayed 17th July 2021

Lovely stay, room spotless clean, staff couldn’t be more helpful, will definitely book again.

Paddy Elrick said...

77 %
70%
90%
70%

Stayed 17th July 2021

Nice rooms however tv didn’t work in room But good value package and would stay again

Paddy Elrick said...

77 %
70%
90%
70%

Stayed 17th July 2021

Nice rooms however tv didn’t work in room But good value package and would stay again

Lynn Evans said...

90 %
90%
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90%

Stayed 11th July 2021

What a great find We had a great stay The staff are fantastic and made you feel safe all the time, very COVID safe

A guest said...

50 %
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N/A
50%

Stayed 7th July 2021

Great accommodation ideal for visiting the castle staff were very helpful and food was good all and all great place great price

Gordon Welsh said...

80 %
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90%

Stayed 8th July 2021

Good value for money. £129 for two guests dinner, bed & breakfast, with glass of Prosecco. Room a little tired, in need of updating. There was a musty smell in the bedroom. Towels and bed linen could also do with a refresh. Pool is good and well organised with 45 min slots. Dinner was excellent and staff were very good in restaurant. Breakfast was good and organised, if a little slow. Go early if you have plans for the day. Would definitely stay again.

janette gillies said...

87 %
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100%

Stayed 25th June 2021

Enjoyed our stay at the hotel however we left early on the Sunday without breakfast as the queue was Huge and down into the corridor. I’m afraid I couldn’t stand for that length of time. This was a personal decision as restrictions have to be met. The hotel, staff, & food was excellent plus it’s situated in the centre of town right next to the castle.

James Carlin said...

67 %
60%
80%
60%

Stayed 25th June 2021

Stayed here before a few years ago and it seems to have a lost a few of it's charms. Staff are great and the covid rules in place - cleaned throughout. Felt it was not as deluxe as before and certainly felt the room was not delux - covid means no fancy touches but room is in need of decorating and feels dated, couldn't close bathroom door and furniture looking well worn. I think it has recently been taken over by The Cairn Group (?) and is now lacking the higher end feel. Restaurant menu more pub grub than posh food now. Was only there one night so we made the most of it and still enjoyed our stay. Not sure I would rush back unless and very good deal.

Wilf Moralee said...

80 %
70%
90%
80%

Stayed 13th June 2021

This is the third time we have stayed at the hotel and it is still charming. The food is of good quality and facilities are very nice. However we were surprised to see that the rooms are tired and in need of basic painting and decorating, especially the bathroom. We thought tasks like this would have been addressed during lockdown.

Tracey Sinclair said...

94 %
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100%

Stayed 20th June 2021

Lovely hotel staff is lovey would be staying here again