Fairmont St Andrews, St Andrews

Stayed 15th July 2012

My mother and I had a lovely relaxing 2 night stay at the Fairmount. Facilities were great, service excellent, staff most helpful and polite. Our room was very attractive although a little warm at night. We would return when there are special deals. Thanks

Stayed 29th June 2012

Had difficulty getting car space in car park. Fire alarm at 5am Sunday morning- no explanation, thought a voice message would have been approriate !! minor issues, really enjoyed our stay will be back again, Thank you

Stayed 29th June 2012

Nice Hotel, great location, will stay there again

Stayed 14th June 2012

Staff most helpful, beautiful location.Disappointing that we were unable to get sandwiches in clubhouse after playing golf.This was just after 5pm.Told that only dinner menu was available.

Stayed 4th June 2012

Welcome at the front desk could have been a lot better, had better service in other five star hotels.

Stayed 3rd June 2012

fantastic best 5* Hotel by far for the price.

Stayed 14th May 2012

extremely comfortable hotel with excellent staff who deliver a first class customer focused service. nothing was too much trouble for them. food excellent. views from the Clubhouse fantastic.

Stayed 14th May 2012

Thoroughly enjoyed our stay.One small quibble would be that a member of our party could not eat fish which comprised a large part of our dinner menu.

Stayed 11th May 2012

I think all the staff have to be congratulated on their complete professionalism during our short stay. Their hospitality and attention will bring us back many times in the future.

Stayed 11th May 2012

We often visit The Bay and will always continue to, as the staff always make my husband and I feel so welcome, especially Dave the conscierge.

Stayed 11th May 2012

We had a lovely weekend, the staff were really helpful & friendly & the food was lovely, we would certainly go back again.

Stayed 8th May 2012

Excellent hotel, some minor complaints regarding the room, but overall very good.

Stayed 6th May 2012

The hotel is stunning and the customer service is first class. I was a little bit disappointed with the sea view room as the photograph suggested that the window would be full length so that the view could be enjoyed from the seating area in the room but this was not the case as you had to stand at the window to enjoy the view. I was also disappointed that breakfast in bed was not included in the Dinner, Bed and Breafkfast package. All in all we had a great time and will definately return.

Stayed 6th May 2012

Room was not ready at check in time stated of 4.00 p.m. We checked in at 4.20 p.m. and room was not available until after 5.00 p.m. Also not happy that a 5 star hotel charges

Stayed 29th April 2012

My wife and I have just spent two lovely days at this hotel. The bedrooms, food, service, staff and facilities are all first class, there is also a pleasant atmosphere runs throught the whole hotel. We hope to stay again early next year. The only down side was, the shuttle bus timetable had changed and there was a lack of communication, which resulted on us not being picked up at one of the alotted times, however after a phone call to the hotel they sent someone within ten minutes.

Stayed 27th April 2012

Great time the only thing is the min bus the step up is a bit high they could do with a box or something to make it easy as I fell Other wise every thing was great

Stayed 27th April 2012

We had a fantastic 2 night stay at the Fairmount, St Andrews. The room was spacious, clean and well equipped. Facilities were second to none and the staff were superb. Nothing was too much trouble for them. The food was the best I think I have had in a hotel. Would highly recommend this hotel. We will definately be back in the near future. This hotel definately deserves it's 5 star status.

Stayed 27th April 2012

Very friendly staff in all departments. Will return in the not too distant future. We had a most enjoyable stay at the Fairmont.

Stayed 27th April 2012

Great weekend break, accommodation and staff superb

Stayed 15th April 2012

Had an undercooked Haddock at breakfast which put us off from eating aything else that morning.

Stayed 13th April 2012

The booking and checking in process at the hotel was very quick and efficient. The room was lovely, large and nicely decorated. Breakfasts were fantastic with excellent service. We chose to have dinner at The Squire for the two evenings. Food and service was good but if we chose this hotel again we would probably choose to have meals in other restaurants available at the hotel. Overall a great weekend in a 5 star hotel.

Stayed 13th April 2012

GREAT WEEKEND, SINCE OUR LAST VISIT WE NOTICED AN INCREASE IN CHILDREN AT THE HOTEL AND PETS, WAS NOT A PROBLEM THIS TIME, BUT WOULD BE WORRIED IN THE FUTURE AS I WOULD NOT LIKE TO HAVE A BEDROOM THAT PETS HAVE BEEN IN AND CHILDREN RUNNING AROUND

Stayed 13th April 2012

We had an excellent time at this hotel facilities, staff and food were all of a very high standard. there is a lovely relaxed and enjoyable atmosphere and we'd definately stay here again.

Stayed 13th April 2012

We were initially allocated a room directly opposite the lifts, which we decided was going to be a problem, but Reception were very good and changed the room within a matter of minutes. A great improvement.Our welcome was very hospitable and the staff were on the whole efficient polite and friendly without being overly invasive. The hotel was very comfortable,and well appointed.

Stayed 10th April 2012

Lovely hotel and staff. Smudge the dog was lovely too! Only problem was a couple of things with the evening meal.We did notie a difference between our first and second night. A different chef? On the second evening my daughter ordered the same as the evening before - pasta with seabass, salmon and mussels - as she had enjoyed it so much. On her recommendation my neice decided to order it too. However, my daughters pasta was cold and there was no seabass in my neices dish. This was rectified without any problem. Unfortunately I had opted for the beef and I have to say it was very disappointing - quite tasteless and certainly not worth the