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Arrochar Hotel, Arrochar

Main Street, Arrochar, G837AU, UK

Guest Reviews

Overall Guest Rating

76%

JOHN SCOTT said...

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Stayed 23rd January 2015

Booked 3 night DBB Burns weekend. Great location,good food and fun entertainment on the Saturday night.Excellent value for money.

J McMonagle said...

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Stayed 18th January 2015

We stayed for one night on a DBB deal which was excellent value... The room nice and comfortable, but was cold due to the drop in temperature. I called the reception regarding this and was furnished with a heater immediately.. The food was very nice and the overall service was spot on.... Would defineately return to the arrocher hotel....

A Lightbody said...

80 %
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Stayed 9th January 2015

Arrived to a lovely welcome, room was on the first floor which was good as I'm not good with stairs. Evening meal was good with a good variety and staff were very helpful. Entertainment in the evening was ok.

Teresa Reynolds said... Hotel has replied

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Stayed 27th December 2014

The hotel was very nice even had entertainment food was lovely

Hotel reply...

Many thanbks for your comments we look forward to your return

Patrick Kelly said...

87 %
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Stayed 27th December 2014

Had a lovely stay at Arrochar Hotel. View from bedroom of the loch. Food great and staff friendly and efficient. We are going back for two nights in February!

Robert Robb said...

80 %
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Stayed 27th December 2014

Usual aged hotel but still reasonable

Jamie garder said...

70 %
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Stayed 27th December 2014

Enjoyed our one night stay DBB which we found to be great value. We where given 2 rooms to choose from one with loch view which we choose. Food good we paid a supplement to pick something of the menu we preferred. Overall a enjoyable stay.

Mrs Innes said...

37 %
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Stayed 30th November 2014

under the toilet rim there was black filth, the receptionist could do nothing about this until morning when manager was in. I spoke to him and he came to room to look at it and agreed it was filthy. he asked m not to get in touch with yourselves as he would deal with it and offered us a complimentary stay which he would get in touch with us about. as it is now 9th January it looks like he has forgotten all about us. the hotel is in an ideal location with very beautiful views from bedroom windows, but overall bedrooms very very tired looking. As for the food, one of our bread rolls at dinner was still frozen in the middle and the apple pie was still cold in the middle.

Tony Cottam said...

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Stayed 21st November 2014

We had an excelent time and the staff could not have been more helpful and considerate.The food was gorgeous and so well cooked. We cannot wait to return there again. Thanks to all for a wonderful break.

dawn mclauchlan said...

44 %
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Stayed 21st November 2014

I was disappointed with the hotel it wasn't as shown on web .

Fiona Ireland said...

57 %
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Stayed 21st November 2014

When we arrived the hotel had no record of the booking - took about 15 minutes for them to sort us out.

MARILYN HAY said...

80 %
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Stayed 31st October 2014

we booked for tom jones tribute but were not informed it was cancelled plus how come the drinks seem to increase every time I went up for the same drink

Nicole Hunter said... Hotel has replied

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Stayed 5th October 2014

Booked for my grandparents for my Grandad's 70th birthday and their 49th wedding anniversary. Called in advance to advise this. Upon check-in no interaction from staff, first room terrible smell of sewage so asked too move room - no apology, 2nd room no better. Dinner - asked three times to pay by a rude gentleman even though this was included. Commented on the food being terrible as well as the customer service from the staff. Only positive is the lounge and view. Huge disappointment!

Hotel reply...

Very dissaponted to read your comments. The standards you have described are not acceptable and definately not the norm for this hotel. Sincere apologies. David

James Paterson said... Hotel has replied

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Stayed 19th September 2014

The Hotel is situated on the banks of Loch Long With stunning views .Staff are friendly and helpful. Hotel is clean an tidy and great value for money.A very enjoyable stay thank you :)

Hotel reply...

We enjoyed yhour company and looki forward to your return. Regards David

S Flynn said... Hotel has replied

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Stayed 19th September 2014

Had a lovely stay, nice hotel would rate as 3 star. Disappointed in booking as booked double room , and got there to find we had been allocated twin, when queried this, the manager told us they don't have a lot of doubles as hotel mainly used by coach trips. Had lovely view from room, though wouldn't of booked if knew it was twin. Service and staff, were fantastic, cleaning of room could be better, would stay again , had a lovely break.

Hotel reply...

Many thanks for your comments. Unfortunately we do have a limited amount of doubles but we hope this does not put you off staying at this stunning venue in the future Regards David

Edward Mather said... Hotel has replied

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Stayed 19th September 2014

Hi I booked a double room but was given a twin room as there was none available The bedroom was ok but the bathroom smelt of dampness and was badly in need of an upgrade

Hotel reply...

Sincere apologies regarding your discomfort. We are glad you enjoyed the service and food and look forward to your return. Regards David

Christine Pannell said... Hotel has replied

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Stayed 19th September 2014

A hotel that doesn't do doubles!

Hotel reply...

We have a limited amount of doubles at this hotel. Some are situated at the front of the hotel , some at the rear. We hope the lack of doubles did not impede your enjoyment of this stunning area. We look forward to your return

Carol Louden said...

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Stayed 11th September 2014

Everything about the hotel was good. The food was delicious portion size acceptable room clean n tidy. Staff were really friendly and eager to please. We had no complaints about our stay at all.

Mr Henderson said... Hotel has replied

87 %
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Stayed 11th September 2014

Thourghly enjoyed our stay, lovely positioned hotel, friendly helpful staff,good food, clean, only blip if I can even call it that was we were asked what time we wanted dinner and presumed that would be the time for both nights but apparently you have to book a time each night and for a split second when we went for dinner on the second night we thought we were going to be turned away but it was okay, so I think it should be made more clear that you have to book a time each day for dinner, apart from that everything about our stay was very good.

Hotel reply...

There is a sign on the door asking you to book for dinner, but we will look at ways of clarifying that. Thank you for your comments. We are dilighted you enjoyed your stay and we look forward to your return. Regards David

Mrs Watt said...

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Stayed 5th September 2014

Very good value for money. Lovely location. Food was very good too. Bedroom spacious and clean; pleasant bar, friendly staff. We did wait one hour for our wine on one night, but that would be my only criticism.

Noel Hudspith said...

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Stayed 26th August 2014

More emphasis on non surcharge meals on the dinner menu, greater thought needed to enlarge the list of standard food options.

elizabeth walker said...

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Stayed 17th July 2014

beautiful location, lovely staff but the food was very basic. I ordered a prawn cocktail and its the worse ive ever had especially in a area renowned for sea food. Up the price to buy better quality ingredients

Mr Connelly said...

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Stayed 3rd May 2014

We were rather disappointed at the service from one waitress in particular who's manner was quite rude and virtually threw the dinner plates on the tables. She wasn't the least bit helpful when we asked for anything like salt, spoons glasses. We also queried why my father in law had to pay a surcharge for a single room when he was in a single room with a single bed. The reply we got was unsatisfactory

Mr Paterson said... Hotel has replied

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Stayed 3rd May 2014

must admit the hotel was not our first choice but after spending a few days there would highly recommend the hotel. The location is amazing. Rooms just what you need for a chill out time, warm and very clean. Food was excellent as was the service

Hotel reply...

Many thanks for thaking the time to post your comments. We look forward to your return visit. David

Glynis Gibbs said... Hotel has replied

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Stayed 4th April 2014

Room with beautiful views- just a pity the weather was so wet!

Hotel reply...

Many thanks for staying with us . We are working on a rain dance David