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Gretna Hall Hotel, Gretna

Gretna Green, Gretna, DG165DY, UK

Guest Reviews

Overall Guest Rating

92%

A guest said...

87 %
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Stayed 19th August 2025

We’ve stayed at this hotel over many years really enjoy it However this recent visit we were upset about the dirty stains over carpet in room

J Marshall said...

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Stayed 18th August 2025

The hotel was everything we were looking for our break. Everyone was very helpful and friendly. It did seem quite strange to see so many brides going about!

Helen Urquhart said...

97 %
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Stayed 20th April 2025

Very nice hotel. Easy to find. Walking distance to Gretna Outlet Village.

Stephen Dewhurst said...

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Stayed 23rd March 2025

Had super time at the hotel, great food, and lovely rooms

Dianne Barrett said...

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Stayed 10th March 2025

We had a lovely overnight at this hotel staff very helpful and pleasant. We had an evening meal 3 courses absolutely delicious and also offered a glass of non alcoholic wine instead of house wine that came with deal as we were not drinking which is a lovely touch not many hotels have the option but had plenty alcohol free options Breakfast was delicious fresh and warm Will definitely return

James Devlin said...

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Stayed 16th February 2025

Fantastic stay, staff were amazing in all departments. Food was terrific at both dinner and breakfast. Room spacious and immaculate. Would recommend to all

Kenneth Young said...

97 %
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Stayed 14th December 2024

Lovely stay. Beautiful hotel, helpful staff, excellent food.

Alan Feeney said...

94 %
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Stayed 22nd November 2024

We had a lovely stay, food was amazing, the staff were very helpful. Our room was very comfortable and it was unfortunate the weather was so cold as we had a lovely patio room with a table and chairs outside. Just straight off the motorway and 5 mins from outlets or a short drive into Annan.

David Young said...

94 %
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Stayed 18th November 2024

Friendly attentive staff,good comfortable rooms,good well cooked meals

gordon ferguson said...

70 %
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Stayed 12th November 2024

Nice break pity the room was so small and no outlook a big tree then the m77 foot excellent and staff excellent a bit embarrassing being told we had a restricted price for main meal( should read my hotel)but overall very nice would we be back I doubt it.

Lorraine Badger said...

94 %
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Stayed 12th November 2024

A lovely stay . Staff are so friendly and attentive . Room was cosy and warm . Food was very tasty including breakfast . Nice touch on check in - fresh cookie . Would recommend .

A guest said...

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Stayed 10th November 2024

My husband and I had an overnight stay at the Gretna Hall Hotel on our way home from a holiday in Blackpool. The hotel is situated in lovely garden grounds where there is ample parking. The public areas are modern and welcoming. We had a room on the ground floor which, although fairly small, was adequate for a one night stay. It was very comfortable, warm, and had everything we needed. We had dinner in the hotel as part of the deal and it was excellent. I would stay here again.

Irene Scouller said...

97 %
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Stayed 7th November 2024

It was an excellent deal. The hotel was very welcoming. The room was absolutely fine and the food was exceptional. The staff were all very nice indeed.

Nicola Todd said...

100 %
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Stayed 3rd November 2024

Amazing hotel Fabulous room Delicious dinner Amazing breakfast Will be back

A guest said...

84 %
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Stayed 7th October 2024

Overall the hotel and staff very good unfortunately you don't get 10% off gretna retail park it's only at gretna green shopping

catherine trotter said...

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Stayed 2nd October 2024

Had a lovely stay for my birthday everything was great food room staff only thing was the price of drinks at the bar non alcoholic drinks were very expensive same price as alcohol drink other than that was lovely stay

Douglas Discombe said...

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Stayed 29th September 2024

Lovely hotel .. lovely suite & food great staff .. can't fault it

Lorraine Stoney said...

67 %
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Stayed 23rd September 2024

Arrived and checked in smoothly, we had booked the borbone and smyth suite, in my opinion this isn’t a suite as there was no additional seating area, a small chair in a corner of a room doesn’t cut it being a suite, I would say it was more a step up from a standard room. Other thing to be aware of the room is above the kitchen area so ventilation fans going till end of service and I made them aware of the problem that when there using the glass washer in the kitchen there is a bad vibration through the pipes which at points was really loud in the room especially at night We were on a two night stay and I complained on both nights regarding the noise, another thing is we were on a dinner bed and breakfast stay with £15 allowance towards our meals, on both nights we had to ask for the tea time special menus as this wasn’t offered to us just the main menu.

L Wallace said...

77 %
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Stayed 24th September 2024

Just back from a 2 night break at the Gretna hall hotel. We had a pleasant stay. The staff are all very friendly and helpful. Room was very nice but the en-suite is very very small. There is no where to hang anything in there not even a towel hook. The grouting at the bottom of the shower tray needs replaced as it’s all black but it was clean. The evening meals are lovely and there is plenty of choice. Can’t say we were very impressed with the breakfasts the hot food was very dried up looking but it may just needed refreshing when we went down for breakfast. Apart from that the stay was very pleasant.

Andrew Hamill said...

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Stayed 21st September 2024

First time here, staff, food, drink and room great !! Downfall and reason why I may never come back (if I want a quiet night away) hotel must have catered for 5+ weddings on same day, this made it impossible to get into the bar area from 3pm after checking in, meaning we had to go to another local establishment to relax and have a couple of drinks, meal was ruined with overly noisy patrons ( drinking all day I assume) literally couldn’t hear each other talking. Even after evening meal was over managed to get two seats but was a constant rabble at bar with numerous kids running riot. Maybe naive on my part but if you are going to have all patrons in same area maybe you should advertise this. Doesn’t work unless you have bigger lounge/bar area. Staff are a credit to hotel and agree things need to change.

Derek Buntin said...

100 %
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Stayed 21st September 2024

Brilliant, busy but never felt overwhelmed, staff excellent and room so comfy

Senga Allan said...

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Stayed 16th September 2024

An excellent second stay at this beautiful hotel. Even better this time because the room was more luxurious and front facing, over lovely lawns, where the previous room at the back looked across to another room! Spotless, warm and very comfortable with modern bathroom. Nice vibe in restaurant, very friendly staff. Food at dinner was very good indeed and great value for money. Huge buffet breakfast, multiple choice. Would recommend to the most discerning without hesitation. Will certainly return soon.

kenneth charles GRAVES said...

97 %
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Stayed 8th September 2024

Enjoyed our stay Will definitely be back.

A guest said...

87 %
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Stayed 24th August 2024

Nice and clean hotel , food was great . Only problems was people in p jays in restaurant for breakfast time and kids running around. There should be a dress code

Ian Mcgregor said...

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Stayed 21st August 2024

First class service from arrival to departure. Special mention to reception chap and particular the barman very professional